Smail Buick GMC Cadillac

I was delighted with my car buying experience with Bill Lang from start to finish. Bill was very knowledgeable, forthright, trustworthy and respectful. It was worth the 2 hrs of additional travel time from Lang from start to finish. Bill was very knowledgeable, forthright, trustworthy and respectful. It was worth the 2 hrs of additional travel time from Morgantown to be treated the way I was by Bill. We did not haggle over the price or the specific details of the vehicle that I wanted. I told Mr Lang that I wanted to pay no more than the invoice price on the vehicle. Smail did not initially have all of the features on the model in Greensburg. Bill made sure that the exact vehicle was at Smail at the exact price with all of the features that he qoted to me over the phone. There were no surprises or hidden costs-no bait and switch! I was also delighted that Bill spoke to the finance person in advance about not making me feel trapped waiting to pay additional hostage money to get my car out of the dealership! My wife and I were in and out of the dealership in no time at all in what seemed like a casual social encounter with friends. All in all, Bill Lang provided the best car buying experience that I have ever had in Maryland, Connecticut, Pennsylvania or West Virginia. More

Very good experience! Bill helped us fine the vehicle we wanted in the color we wanted. Will definitely see him for any of our future purchases. wanted in the color we wanted. Will definitely see him for any of our future purchases. More

Bill is simply the best....3rd Cadillac I bought from him...wont deal with anyone else......Any time I need a car he is the one I call him...wont deal with anyone else......Any time I need a car he is the one I call More

We had an excellent experience at Smails. Bill was very helpful and listened to our needs. He treated us with much respect. I would recommend them to everyone. helpful and listened to our needs. He treated us with much respect. I would recommend them to everyone. More

From the time I walked in the door, I was recognized and From the time I walked in the door, I was recognized and treated as a customer prior to testing driving a vehicle and sitting down to go over numbers From the time I walked in the door, I was recognized and treated as a customer prior to testing driving a vehicle and sitting down to go over numbers. I liked the way I was treated by everyone. I understand that is the job of the dealershipm but I felf sincere warmth. I been to other dealerships where you can feel it all about the money. The people at Smail enjoy their jobs and it shows! More

you ask why i continualy buy new car and trucks these people are great very professional easy to deal with great atmosphere and a real person answers the phone when you call the dealership! people are great very professional easy to deal with great atmosphere and a real person answers the phone when you call the dealership! More

I am a 45 year old male and I have been buying and driving since I have been 16. This is the first dealership in all my years that I have returned to for a second purchase. For me that speaks volume driving since I have been 16. This is the first dealership in all my years that I have returned to for a second purchase. For me that speaks volumes. I am a tough sell and in all my years, Smail and specifically Bill and Scott have been the first to take my time and wants seriously and made my car buying experience the best I have ever had. Until that fails, (which I highly doubt will happen) I will continue to do business with them. More

Prior to the purchase of my new 2012 Cadillac SRX from Smail Auto Group on 7/17/2012, my former husband and I had been buying all of our vehicles from another Chev-Cad dealer for many years. When I mad Smail Auto Group on 7/17/2012, my former husband and I had been buying all of our vehicles from another Chev-Cad dealer for many years. When I made the decision to purchase a Cadillac, I contacted my former salesperson, who basically "put me off" when it came to finding the SRX with the equipment that I desired. As I was not to be deterred, I contacted Mr. Bill Campana at Smail - a dealership that is not a stranger to me as when I was employed by GMAC for many years,I called on the Smail Group as a Sales Representative. I was always treated with the utmost respect. Now, as for Mr. Bill Campana, the word "respect" should be his middle name. Bill took all the time in the world to find the SRX to meet all of my needs and wants, and then some. What was most impressive about Bill is the time he spent with me doing the feature presentation. Many thanks to Bill and the entire Smail Group! More

very knowledgeable about their products very personable great sales and service. I do not have anymore to say at this time,thanks for a great buying experience. great sales and service. I do not have anymore to say at this time,thanks for a great buying experience. More