Smail Buick GMC Cadillac

Prior to the purchase of my new 2012 Cadillac SRX from Smail Auto Group on 7/17/2012, my former husband and I had been buying all of our vehicles from another Chev-Cad dealer for many years. When I mad Smail Auto Group on 7/17/2012, my former husband and I had been buying all of our vehicles from another Chev-Cad dealer for many years. When I made the decision to purchase a Cadillac, I contacted my former salesperson, who basically "put me off" when it came to finding the SRX with the equipment that I desired. As I was not to be deterred, I contacted Mr. Bill Campana at Smail - a dealership that is not a stranger to me as when I was employed by GMAC for many years,I called on the Smail Group as a Sales Representative. I was always treated with the utmost respect. Now, as for Mr. Bill Campana, the word "respect" should be his middle name. Bill took all the time in the world to find the SRX to meet all of my needs and wants, and then some. What was most impressive about Bill is the time he spent with me doing the feature presentation. Many thanks to Bill and the entire Smail Group! More

very knowledgeable about their products very personable great sales and service. I do not have anymore to say at this time,thanks for a great buying experience. great sales and service. I do not have anymore to say at this time,thanks for a great buying experience. More

Bill made my wife and I feel very relaxed and not pressured. Everything was explained in full and in detail. Very professional. I will definetly reccomend this dealership to my friends and family. pressured. Everything was explained in full and in detail. Very professional. I will definetly reccomend this dealership to my friends and family. More

I recently purchased a new gmc terrain at Smail's. My sales consultant (Bill Campana) was extremely helpful, courteous and most importantly... very professional! The entire purchasing procedure was seaml sales consultant (Bill Campana) was extremely helpful, courteous and most importantly... very professional! The entire purchasing procedure was seamless. Buying a new vehicle should not be a monumental task and with Bill it went smoothly from start to finish. More

Outstanding customer service is what makes me a repeat customer. Bill goes above and beyond to make sure our needs are always met. I have purchased from Smail for the past 6 or so years. The service is customer. Bill goes above and beyond to make sure our needs are always met. I have purchased from Smail for the past 6 or so years. The service is always great and everyone is always friendly. The last car I bought was not from Smail and I only had it for 6 months, hated it and the service from the other dealership. For this reason is why I had made this purchase and am very happy to be back with Smail. Thank You!!!!! More

Best experience I have ever had at a car dealership. Bill was not pushy and had a great personality. The employee in the finance department that had helped me was very helpful as well, answering any question was not pushy and had a great personality. The employee in the finance department that had helped me was very helpful as well, answering any questions I had. More

Mr Campana went above and beyond to make sure that my shoping experience went smoothly. He did all he could to make sure I walked away with the exact SUV that I wanted, something I have not delt with at shoping experience went smoothly. He did all he could to make sure I walked away with the exact SUV that I wanted, something I have not delt with at other dealerships. I would be happy to pass along Bill to other's I know looking for a new car ! More

Bill was excellent to work with, I was very happy with his style, the vehicle, the dealership and the service going forward. I will recommend Bill and Smail to my friends and family! his style, the vehicle, the dealership and the service going forward. I will recommend Bill and Smail to my friends and family! More

We came 50 miles from our home to buy a vehicle because Bill gave us an internet quote and follow up that noone else could meet. We loved not playing the auto buying game and the honesty. Thank you! Bill gave us an internet quote and follow up that noone else could meet. We loved not playing the auto buying game and the honesty. Thank you! More