Smail Buick GMC Cadillac

Service Needed a repair on my truck had the vehicle towed in and it was repaired the same day. Fast friendly and done right warranty covered the repair Needed a repair on my truck had the vehicle towed in and it was repaired the same day. Fast friendly and done right warranty covered the repair More

Enjoy my visit every time, treated very well on every visit. When you find great service, you staying with that service. Troy has taken care of me perfectly every time. No matter how long it takes, I enjoy my st When you find great service, you staying with that service. Troy has taken care of me perfectly every time. No matter how long it takes, I enjoy my stay there. More

Installing a remote starter Had.to have a remote starter installed on my new KIA. Although service was good, you get the feeling that sales and service have a communication probl Had.to have a remote starter installed on my new KIA. Although service was good, you get the feeling that sales and service have a communication problem. It took three phone calls to schedule an appointment because you never can hook up with the same servicing agent. Arrived for the appointment and paperwork wasn't in place so service had to call sales to get an okay for a service I already paid for and pre-scheduled for! Unbelievable in this digital age! Paperwork should have been started and parts ordered the minute I drove from the sales floor. The starter was part of the sales deal. More

Great pricing backed up by excellent service I bought numerous cars and sent numerous family and friends to see Bill, Scott and Troy at Smail Gmc. Always great pricing always great service always I bought numerous cars and sent numerous family and friends to see Bill, Scott and Troy at Smail Gmc. Always great pricing always great service always professional I have everything under one roof why would you go anywhere else More

Service visit Always a great experience when I visit Smail for service. The entire staff is personable with a smile on their face. They always make me feel welcom Always a great experience when I visit Smail for service. The entire staff is personable with a smile on their face. They always make me feel welcome. More

Completely satisfied with the work. Troy Z. explained all of the work done. Work on vehicle (Cadillac XT5) was completed promptly. I was able to schedule the work quickly and in a conv Troy Z. explained all of the work done. Work on vehicle (Cadillac XT5) was completed promptly. I was able to schedule the work quickly and in a convenient time frame for me. Pat and Dave G. More

Best car buying experience in 20 years Was able to get exactly the car that I wanted. The bulk of the transaction was completed before we arrived to the dealership. Quick follow through onc Was able to get exactly the car that I wanted. The bulk of the transaction was completed before we arrived to the dealership. Quick follow through once we got there. The staff were polite and knowledgeable. Great inventory. More

Consistently great treatment and expectations Smail Buick is somewhat out of the way for me, nearly 35 miles away. I still prefer to deal with them for both my leasing needs, and when needed, serv Smail Buick is somewhat out of the way for me, nearly 35 miles away. I still prefer to deal with them for both my leasing needs, and when needed, service too. I recently had to have my less than 90-day old vehicle serviced for a very cagey problem with the keyless ignition. They set me up with a comparable (actually better for me) rental, and had me on my way in short order. The problem was then accurately diagnosed and remedied within a few days, and I was on my way without a single hassle. Most importantly, I was kept in the loop the entire time. My salesman, and the service center could not have been more courteous or professional! More

Warranty service Took my car in for a rotor issue under warranty and was scheduled and fixed within a couple of days. Not a long wait. Thanks. Took my car in for a rotor issue under warranty and was scheduled and fixed within a couple of days. Not a long wait. Thanks. More

Oil change I received an oil change and was treated well. I got in the same day as I called (which was highly unusual) and was in and out with no issues. I received an oil change and was treated well. I got in the same day as I called (which was highly unusual) and was in and out with no issues. More