Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smail Buick GMC Cadillac
Greensburg, PA
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 425 reviews
February 12, 2019
Excellent Customer Service It's always a great experience dealing with Troy. He is always happy to take care of anything that needs done. It's always good when people know you It's always a great experience dealing with Troy. He is always happy to take care of anything that needs done. It's always good when people know your name and treat you like a friend and not a customer. Even though Troy is the one that handles my servicing, Amy is always friendly and says hi. If Troy is not there when I take in my car, I know Amy is just as capable and willing to help me. More
by Justin
Employees Worked With
Troy Zatezalo, Amy Otriz
November 11, 2018
very satisfied thanks to Troy and his crew, did every thing they said they would do and then some. very pleased. went out of their way to accommodate us thanks to Troy and his crew, did every thing they said they would do and then some. very pleased. went out of their way to accommodate us More
by lou
Employees Worked With
Troy Zatezalo
May 21, 2018
Auto Butler a waste of money! Took my Acadia for it's semi annual Auto Butler appointment. Front of truck not even washed! Bugs stuck on front! Last time there were black streaks r Took my Acadia for it's semi annual Auto Butler appointment. Front of truck not even washed! Bugs stuck on front! Last time there were black streaks running down where they missed. Total waste of money and time. More
by Karen
Employees Worked With
Chris Martin
March 26, 2018
Promises made, promises broken.. The dealership failed to meet their promise and had a multitude of reasons why but nothing that would make it right in the end. I will never use this The dealership failed to meet their promise and had a multitude of reasons why but nothing that would make it right in the end. I will never use this dealership or any of them ever again. More
by Dr. Hale
Employees Worked With
I recevied no names of the others....., Chris Martin
September 20, 2017
Guaranteed satisfaction Friendly, courteous and accommodating. Easy to work a deal with. Listen to your needs to complete a successful transaction. Very knowledgable and effi Friendly, courteous and accommodating. Easy to work a deal with. Listen to your needs to complete a successful transaction. Very knowledgable and efficient sales associate. More
by Satisfied buyer
Employees Worked With
John Ambrozic
July 12, 2017
Professional Service Friendly greeting with professional staff. All issues addressed in a timely manner. I traveled 30-40 minutes for service and will return when service Friendly greeting with professional staff. All issues addressed in a timely manner. I traveled 30-40 minutes for service and will return when service is needed. More
by Cindy
Employees Worked With
John Ambrozic, Chris Martin
July 12, 2017
GREAT PLACE TO BUY AND SERVICE! The service department @ Smail GMC is the best! Troy and Ed always take good care of me, even at the spur of the moment when you really need them. Fas The service department @ Smail GMC is the best! Troy and Ed always take good care of me, even at the spur of the moment when you really need them. Fast and friendly service and a clean vehicle when you are done, a good reason to buy there! More
by dcrace58
Employees Worked With
Troy Zatezalo, Ed Gerwick
July 11, 2017
Excellent Service We just purchased our 5th vehicle with GMC-Cadillac. Fantastic salespeople and great service. A pleasurable experience dealing with everyone at Smail. We just purchased our 5th vehicle with GMC-Cadillac. Fantastic salespeople and great service. A pleasurable experience dealing with everyone at Smail. Would recommend the Smail dealership to everyone. More
by jgng308
Employees Worked With
Troy Zatezalo, Bill Lang
July 11, 2017
Service of my car. I was there for my auto butler service. Everything was done properly & quickly. The wait was not as long as I had been told, which was great. Every I was there for my auto butler service. Everything was done properly & quickly. The wait was not as long as I had been told, which was great. Everybody was very helpful & polite. More
by Ruby
Employees Worked With
Troy Zatezalo
July 01, 2017
feels like family, This is a great place to buy or lease a vehicle. Bill Campana has been my salesman, and my all my family salesman for many many years now. As always This is a great place to buy or lease a vehicle. Bill Campana has been my salesman, and my all my family salesman for many many years now. As always greeted with a smile and asked how you are going.. I feel at home here and will buy and lease from here for a long time to come. More
by sproat08
Employees Worked With
Bill Campana
