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Smail Buick GMC Cadillac
Greensburg, PA
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 424 reviews
October 22, 2019
Schedule maintenance 2018 XT5 Cadillac Troy Zatezalo was my assigned service rep. He is an asset to the Smail Auto Group. Troy as always provide excellent customer service and takes time to Troy Zatezalo was my assigned service rep. He is an asset to the Smail Auto Group. Troy as always provide excellent customer service and takes time to listen to my request for service and has excellent follow up to explain the service my Cadillac received. Your entire service staff is excellent. Have bought two cars from Smail since 2016 and will continue to do so. Excellent business model. More
by Happy Cadillac Owner.
Employees Worked With
Troy Zatezalo
October 21, 2019
Excellent exprience We were extremely please with the courteous and knowledgeable service people at the Smail dealership. They were all very helpful and went out of their We were extremely please with the courteous and knowledgeable service people at the Smail dealership. They were all very helpful and went out of their way to meet our needs. Troy was particularly helpful in getting our vehicle service completed so we could leave on vacation the next day. Thanks to all who helped make our day. More
by David Westbrook
Employees Worked With
Troy Zatezalo, Mike Ponterio, Chris Martin
October 18, 2019
Very impressed Smail located a shock for my vehicle and sent someone 20 miles away to get it so it could be fixed the same day while I waited. Very friendly and kno Smail located a shock for my vehicle and sent someone 20 miles away to get it so it could be fixed the same day while I waited. Very friendly and knowledgeable also. Thanks Troy More
by Edward Jamison
Employees Worked With
Jeff Smail, Troy Zatezalo
October 14, 2019
I've always had excellent service . Was there for an oil change excellent staff and service.. Thank you very much ! I'm new with GMC usually buy a Chevy but I am very pleased so far . Was there for an oil change excellent staff and service.. Thank you very much ! I'm new with GMC usually buy a Chevy but I am very pleased so far . More
by Nana
Employees Worked With
Troy Zatezalo
October 12, 2019
New car purchase Just purchased(leased) a new cadillacXT5 from Smail Cadillac. Everyone that I dealt with was Fantastic. They went above and beyond to make sure that w Just purchased(leased) a new cadillacXT5 from Smail Cadillac. Everyone that I dealt with was Fantastic. They went above and beyond to make sure that we were extremely satisfied. Can't express how much we appreciated the care and professionalism that we received. Thanks Rick Messick and Tom Mastowski, you both did a Great Job .Looking forward to dealing with Smail Cadillac for a Long time! More
by Bill R.
Employees Worked With
Rick Messick, Tom Mastowski
October 11, 2019
Wonderful service Troy and his crew are always professional, friendly and accommodating, and have jumped through hoops to take care of me whenever my car needs service. Troy and his crew are always professional, friendly and accommodating, and have jumped through hoops to take care of me whenever my car needs service. I just bought my 3rd car from Smail GMC,because everyone there, from the sales staff to service to the courtesy van driver are all fantastic. I wouldn't go anywhere else! More
by Abby
Employees Worked With
Scott Seanor, Troy Zatezalo, Bill Lang, Tom Mastowski, John Ambrozic, Mike Ponterio, Chris Martin
September 11, 2019
Great Job Troy Troy does an outstanding job of getting you in on time and making sure everything is done and done right. He also provides a detailed explanation of t Troy does an outstanding job of getting you in on time and making sure everything is done and done right. He also provides a detailed explanation of the services preformed. More
by jg
Employees Worked With
Troy
September 05, 2019
Excellent Service Experience I came to Smail to get my oil changed and tires rotated. The only reason I come to the Smail Group is for the service. I can purchase a vehicle anyw I came to Smail to get my oil changed and tires rotated. The only reason I come to the Smail Group is for the service. I can purchase a vehicle anywhere. Micheal was so nice and genuine. He kept me aware of what was happening to my vehicle every step of the way. This was all topped off with a free wash and interior cleaning!!! More
by Satisfied Customer
Employees Worked With
Michael
August 17, 2019
Excellent service experience This was my first time to take my car to Smail Buick , I was having state inspection and to start after going into the service shop I was met by the s This was my first time to take my car to Smail Buick , I was having state inspection and to start after going into the service shop I was met by the service advisor who was courteous and professional , my car was taken back to a service bay at the time of my appointment which I thought was very good , the service advisor {I wish I could remember his name } came over to me a few times to update me on the progression of the work being done , and the person who serviced the car did a good job of doing the work in a timely fashion and when the work was done a attendant washed my car , overall I was pleased with everything and my service experience was excellent and I would recommend the service department at Smail Buick to others in need of service . More
by Patrick Blucas
Employees Worked With
i do not remember the names of anyone who i came in contact with
August 12, 2019
Buick Engine Light Service Set an appointment a week in advance, I was hoping to get in earlier, but I guess it shows that it's a successful operation. I brought my car in first Set an appointment a week in advance, I was hoping to get in earlier, but I guess it shows that it's a successful operation. I brought my car in first thing in the morning (7:45a) because I had a few engine light codes. I was hoping for a ride to work, however that was unavailable for the distance I had to travel. This wasn't a huge issue because the lounge had wifi, and I could work from there for the hour and a half it took to service my car. They had offered to do a wash/vacuum of my car, but I can't tell if they actually did - I was also in a hurry to get to work so I didn't push it. Overall pleased because the process was very easy on my end. More
by mkmeade
Employees Worked With
Troy
