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Smail Buick GMC Cadillac
Greensburg, PA
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 424 reviews
November 14, 2019
Smail Auto is the best place to buy a car and have it serviced. Always on time, get treated special by everyone. Troy is service is the best! Takes care of all your needs. Won't go anywhere else!! serviced. Always on time, get treated special by everyone. Troy is service is the best! Takes care of all your needs. Won't go anywhere else!! More
by bigal727
Employees Worked With
Jeff Smail, Scott Seanor, Bill Campana, Troy Zatezalo
November 07, 2019
Five star service Troy and his techs have provided very good service to 2014 Cadillac XTS. QUITE HAPPY! I feel confident when having my car serviced it will be done p Troy and his techs have provided very good service to 2014 Cadillac XTS. QUITE HAPPY! I feel confident when having my car serviced it will be done professionally More
by Willie
Employees Worked With
Troy Zatezalo
November 03, 2019
Excellent service I was very pleased with service department. The employees were very friendly and courteous,they keep me posted on my service.The car was done in the t I was very pleased with service department. The employees were very friendly and courteous,they keep me posted on my service.The car was done in the time they told me. More
by Rege
Employees Worked With
Troy
November 02, 2019
Just had some codes come up and Troy and the guys troubleshooted and took care of it! Thanks to the crew for a great first experience at Smail troubleshooted and took care of it! Thanks to the crew for a great first experience at Smail More
by JoshF
Employees Worked With
Bill Campana, Troy Zatezalo
October 31, 2019
Outstanding I showed up a day early by mistake for my appointment. They immediately made arrangements to take care of my inspection, etc. so I did not have to ma I showed up a day early by mistake for my appointment. They immediately made arrangements to take care of my inspection, etc. so I did not have to make another trip. Outstanding!! They explained that my wait may take a little longer, but it saved me a lot of time in the long run. Can't thank them enough. More
by ger121241
Employees Worked With
Not sure.
October 29, 2019
Extrememly Satisfied I recently purchased a vehicle from Smail and this week was my first experience with service. To say I am impressed is an understatement - the ability I recently purchased a vehicle from Smail and this week was my first experience with service. To say I am impressed is an understatement - the ability to schedule online is so convenient; my car was serviced promptly; Troy and RJ kept me up to date on the service; and, when the car was done, everything was explained clearly and check out was simple. The waiting area is very customer friendly with everything from a business center to a play room and a shuttle to a local mall. I made the decision to purchase from Smail - which is a 40 minute drive from my home because the local dealership (2 minutes from my home) did not provide an appropriate level of service - purchasing a vehicle takes just a few hours but service is ongoing for years so, in my mind, the service department is critical...I am so happy with my decision to purchase from Smail - friendly, professional. competent and customer focused. THANKS Smail !!! More
by JMS
Employees Worked With
Troy Zatezalo
October 25, 2019
Good Service Always a pleasure dealing with them. Excellent service and everyone is so nice. I would recommend them to anyone. They explain everything to you be Always a pleasure dealing with them. Excellent service and everyone is so nice. I would recommend them to anyone. They explain everything to you before the job is done. More
by Kathy
Employees Worked With
Troy
October 25, 2019
Great customer service! One of the criteria that I base where I buy a new vehicle at is the quality of the dealership. I can honestly say that I will most likely buy another One of the criteria that I base where I buy a new vehicle at is the quality of the dealership. I can honestly say that I will most likely buy another vehicle from Smail Cadillac dealership. Their customer service and quality of work is exceptional! More
by Tracee S.
Employees Worked With
Troy Zatezalo, Chris Martin
