Smail Buick GMC Cadillac

service took all day, should have been complete in couple hours, charged too much for what they did. no communication, received texts, no verbal communication, tried calling left message, text no talk couple hours, charged too much for what they did. no communication, received texts, no verbal communication, tried calling left message, text no talking. More

Very pleased with my salesperson. He’s the reason I bought from Smail. However, I got a vehicle that was located and brought in. That process was time consuming. Overall I was sat He’s the reason I bought from Smail. However, I got a vehicle that was located and brought in. That process was time consuming. Overall I was satisfied. More

I was told twice yesterday that my service would be covered by my warranty. When I came to pick up they charged me $66 which I am not at all happy about. covered by my warranty. When I came to pick up they charged me $66 which I am not at all happy about. More

I have bought new car and truck every three years and continue to come back to Smail Auto, Treats me very professional and a friendly to deal with. continue to come back to Smail Auto, Treats me very professional and a friendly to deal with. More

Their hourly service rate is to high. I got charged way to much to replace plugs and wires I got charged way to much to replace plugs and wires More

Great dealership. They responded promptly to all my calls and found me the car I wanted. Great service from the entire team. They responded promptly to all my calls and found me the car I wanted. Great service from the entire team. More

Very satisfied with the quality of service received. Rod White, service manager made absolute sure everything was in proper order. I would recommend others to their location for all vehicle needs. Rod White, service manager made absolute sure everything was in proper order. I would recommend others to their location for all vehicle needs. More

Very friendly, not pushy. They made it the whole process easy. Highly recommend them to anyone. They made it the whole process easy. Highly recommend them to anyone. More

My wife and I bought a 2023 XT5 from them and they made the purchase very easy. They had everything ready when we got there and made the purchase go smoothly. Our salesman Bill went over the features of th the purchase very easy. They had everything ready when we got there and made the purchase go smoothly. Our salesman Bill went over the features of the vehicle and was very easy to work with. More

The only dealership of 3 that responded to the online build. Bill was knowledgeable with the ordering process and there were no issues. Not impressed with the finance department and the explanation of th build. Bill was knowledgeable with the ordering process and there were no issues. Not impressed with the finance department and the explanation of the extra warranties. More