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Smail Buick GMC Cadillac

Greensburg, PA

4.8
450 Reviews

5116 U.S. 30

Greensburg, PA

15601

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Showing 450 reviews

May 04, 2023

Have purchased two vehicles from Smail over the past 15 years. My current vehicle 2018 Canyon Truck the only place that services my vehicles is Smail and the service is always impeccable. Very polite and More

by grandpa46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5270 Santo Bell, Bill Campana
May 05, 2023 -

Smail Buick GMC Cadillac responded

Hi! We're glad everything was to your satisfaction! We look forward to your next visit! Take care!

May 04, 2023

Salesperson was terrific. Car was exactly as advertised. Very good experience from beginning to end. Highly recommended. More

by 98pennstate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Campana, John Ambrozic
May 05, 2023 -

Smail Buick GMC Cadillac responded

Hi! We appreciate your review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2023

They responded to my issue got me and as soon as possible I'm very happy with it. More

by cljg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smail, Scott Seanor, Bill Campana, John Ambrozic, John Nichols, Bill Noel, Lucas Morgan
May 01, 2023 -

Smail Buick GMC Cadillac responded

Hi! We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

April 29, 2023

service took all day, should have been complete in couple hours, charged too much for what they did. no communication, received texts, no verbal communication, tried calling left message, text no talk More

by vconstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
May 01, 2023 -

Smail Buick GMC Cadillac responded

Hi, thank you for the honest feedback! We are always wanting feedback to help improve our work. f you need anything else please let us know!

April 26, 2023

Very pleased with my salesperson. He’s the reason I bought from Smail. However, I got a vehicle that was located and brought in. That process was time consuming. Overall I was sat More

by b.kays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Richardson, Scott Seanor
Apr 26, 2023 -

Smail Buick GMC Cadillac responded

Hi! We appreciate your review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

I was told twice yesterday that my service would be covered by my warranty. When I came to pick up they charged me $66 which I am not at all happy about. More

by HLW911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam in Service
Apr 22, 2023 -

HLW911 responded

See message above. I am very dissatisfied with how this was handled.

Apr 26, 2023 -

Smail Buick GMC Cadillac responded

Hi, , thank you for the honest feedback! I have forwarded your review to the manager who will be contacting you soon. Thank you.

April 14, 2023

I have bought new car and truck every three years and continue to come back to Smail Auto, Treats me very professional and a friendly to deal with. More

by trwaltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Seanor, John Ambrozic
Apr 18, 2023 -

Smail Buick GMC Cadillac responded

Hi! We're glad everything was to your satisfaction! We look forward to your next visit! Take care!

April 11, 2023

Their hourly service rate is to high. I got charged way to much to replace plugs and wires More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Apr 12, 2023 -

Smail Buick GMC Cadillac responded

Hi John, thank you for the honest feedback! If you need anything else please let us know!

March 31, 2023

Great dealership. They responded promptly to all my calls and found me the car I wanted. Great service from the entire team. More

by sinesba
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Richardson, Scott Seanor
Mar 31, 2023 -

Smail Buick GMC Cadillac responded

Hi! We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

March 28, 2023

Very satisfied with the quality of service received. Rod White, service manager made absolute sure everything was in proper order. I would recommend others to their location for all vehicle needs. More

by kmpsr58
Recommend Dealer
Yes
Employees Worked With
Rod White
Mar 29, 2023 -

Smail Buick GMC Cadillac responded

Hi! We're glad everything was to your satisfaction! We look forward to your next visit! Take care!

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