Smail Buick GMC Cadillac

Incompetent service department. They don’t order part’s correctly and don’t inspect the parts received to see if they are all correct. They also charge more than the extended warran They don’t order part’s correctly and don’t inspect the parts received to see if they are all correct. They also charge more than the extended warranty covers even though they use the same work sheet. More

Good job completed, nice atmosphere & good employees. Little frustrated to know that at the CONCLUSION of the oil change, the price had increased to $90. Little frustrated to know that at the CONCLUSION of the oil change, the price had increased to $90. More

Everyone at the dealership is knowledgeable, courteous and helpful. I would definitely call them FIRST CLASS, and helpful. I would definitely call them FIRST CLASS, More

Great service and out on time with everything completed and working. Waiting area was clean and comfortable and working. Waiting area was clean and comfortable More

It’s always a good experience working with Troy. He’s very knowledgeable and professional. He’s very knowledgeable and professional. More

Smail Cadillac is very courteous and thorough. The car was serviced and delivered within an hour. The car was serviced and delivered within an hour. More

Troy is most courteous & thorough. The safety recall was done quickly & correctly! The dealership strives tp stay on top of the issues at hand. done quickly & correctly! The dealership strives tp stay on top of the issues at hand. More

Troy did his usual great job.He always provides the Troy did his usual great job. He always provides the best possible service to the customer. Troy did his usual great job. He always provides the best possible service to the customer. More

Troy provided his usual excellent customer service. He always goes out of his way to ensure the customer is taken care of. always goes out of his way to ensure the customer is taken care of. More