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Smail Buick GMC Cadillac

Greensburg, PA

4.8
450 Reviews

5116 U.S. 30

Greensburg, PA

15601

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Showing 450 reviews

August 05, 2023

Camden was great kept me informed throughout the whole service the truck came clean and dried More

by toms40buick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick mussick Camden Nitterright
Aug 11, 2023 -

Smail Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2023

This is the best run dealership I've ever did business with. I will never go anywhere else More

by buddycollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Seanor
Aug 11, 2023 -

Smail Buick GMC Cadillac responded

Buddycollins, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

August 02, 2023

Needed some service to our SRX, Cue system was not operating correctly Camden took care of the problem quickly and Professionally as always top notch service! Don’t know why you would ever go anywhere More

by rbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camden Nitteright
Aug 07, 2023 -

Smail Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Smail Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2023

The salesman that I was working with was horrible. Once he had the deal you meant nothing to him. I've called to ask a few questions and his answer was he is with another customer and he will call me More

by jrneon198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris holinader
Aug 01, 2023 -

Smail Buick GMC Cadillac responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. I have forwarded your review to the manager who will be contacting you soon. Thank you

August 01, 2023

Came in for an oil change. It didn't take long at all. They were busy but were moving people through. Camden took care of me, explained everything and answered all my questions More

by lenmarkitell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camden Nitterright
Aug 07, 2023 -

Smail Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 31, 2023

Worse service ever! My family and I have purchased cars at Smail since 1984 and this is the worse service we have ever received. Our appointment was at 9:00 am and the More

by cmham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown][
Aug 01, 2023 -

cmham responded

What happened to your service department?

Aug 02, 2023 -

Smail Buick GMC Cadillac responded

Cmham, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (724) 798-0320 to speak to our manager, Rodney White.

July 29, 2023

Staff were more than courteous. We brought our 2012 Terrain in for recall work. The first recall went well but it would be a few weeks until the parts for the Catalytic converters w More

by paulie684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 31, 2023 -

Smail Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

Smail Dealerships are fabulous. The sales people, service and owners go out of their way to help you with any issues and questions. My family has been using Smail dealerships for More

by drskls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Messich and Nick (finance) , Jeff Smail
Aug 07, 2023 -

Smail Buick GMC Cadillac responded

Drskls, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Smail Buick GMC!

July 19, 2023

The gentleman who was service writer was professional, polite , and very knowledgeable....did great job More

by Stevensignaigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Jul 20, 2023 -

Smail Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Buick GMC! We look forward to your next visit! Take care!

Jul 21, 2023 -

Smail Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2023

Camden did great job. Had car ready on time and cleaned. Very professional and courteous More

by Pafroggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camden. In service
Jul 17, 2023 -

Smail Buick GMC Cadillac responded

Hello, we're happy you found our staff to be so supportive during your experience here at Smail Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

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