
Smail Buick GMC Cadillac
Greensburg, PA
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Our service advisor, Camden Nitterright was very professional, friendly and took the time to explain services needed. He provided great customer service. professional, friendly and took the time to explain services needed. He provided great customer service. More
I had a fantastic experience with Smail, especially with Camden (service writer). He was extremely polite and kept me well informed. Turn around time took a little while longer due to supply chain issues bu Camden (service writer). He was extremely polite and kept me well informed. Turn around time took a little while longer due to supply chain issues but that was expected. I did have a minor issue requiring me to bring the car back, Cam took care of it immediately and had it back to me same day. I will definitely be back, the whole experience was better than expected. More
As always, I can never say enough about Troy! I even followed him from the GM garage to the Honda garage to service my 2017 GMC Acadia! I’ve bought my last several cars at Smail and besides Bil I even followed him from the GM garage to the Honda garage to service my 2017 GMC Acadia! I’ve bought my last several cars at Smail and besides Billy C., the service dept is another reason I keep coming back!!! More
Arriving at the Smail Service Department I was greeted by my advisor! We discussed what I wanted done! I had alot of questions about the service and answered all of them! And completely satisfied.. It by my advisor! We discussed what I wanted done! I had alot of questions about the service and answered all of them! And completely satisfied.. It’s only been a couple of hours since I left the service department, so I’m not sure about the quality of work that will remain to be answered! But the advisor, staff was very knowledgeable and helpful to accomplish my issues.. The waiting room is a little small, another customer asked for a bottle of water and they told him that Ford Service Center had bottled water! Come on Smail …open up a little bit! More
Devon did a great job completing all the work on my 2017 GMC Acadia. The rear brakes were replaced, oil/filter changed, tires rotated, and complete state inspection. Everything was completed on time and the GMC Acadia. The rear brakes were replaced, oil/filter changed, tires rotated, and complete state inspection. Everything was completed on time and the vehicle was vacuumed and washed. Devon did a great job overseeing the job and communicated the progress to me. Will definitely call Devon for my next appointment with my 2022 Buick Enclave! Thanks again Devon! More