Smail Buick GMC Cadillac

My 2021 Buick Encore GX was serviced on 1/5/24. All work was completed without any issues. The staff was friendly & understanding ! All work was completed without any issues. The staff was friendly & understanding ! More

I've had problems with the windows in my 2023 Canyon. The Smail Service team found the source of the problem and it's now rectified. The Smail Service team found the source of the problem and it's now rectified. More

Outstanding! My Sales Rep Bill was incredibly courteous and was always available to answer any questions I had when ordering my vehicle. I have never had such a My Sales Rep Bill was incredibly courteous and was always available to answer any questions I had when ordering my vehicle. I have never had such a pleasant experience when purchasing a new or used vehicle. Both Bill and Scott have made themselves available after the purchase to answer any questions and for ordering accessories. Thank you both! More

Troy always takes great care of our vehicles! ! That’s why we followed him to Honda with our GMC’s!! ! That’s why we followed him to Honda with our GMC’s!! More

Top notch! Excellent customer service. I have been dealing with them for years.. On my 5th Cadillac. Would never deal with any other dealership. Excellent customer service. I have been dealing with them for years.. On my 5th Cadillac. Would never deal with any other dealership. More

Excellent from the sale to service. Bill C has sold us our lest 5 or 6 vehicles. Bill C has sold us our lest 5 or 6 vehicles. More

My car was having problems with the heater. I took it up to smail and they diagnosed what was wrong and had it fixed that day. They used their text messaging service and kept in touch with me t I took it up to smail and they diagnosed what was wrong and had it fixed that day. They used their text messaging service and kept in touch with me through the whole process. Every time I have been up at their dealership everyone has been so nice friendly and helpful. More

My service visit was performed quickly, they shuttled me to the Mall while I waited, & they even washed my vehicle when they were done!!Best Cadillac service visit EVER! to the Mall while I waited, & they even washed my vehicle when they were done!!Best Cadillac service visit EVER! More

The service rep was great and also the salesman bill is always a big help. No complaints over all. always a big help. No complaints over all. More

My experience is always a great one. Everyone at the dealership is attentive and quick to get to you to the correct department. Camden Nitterright was very professional and good at keep Everyone at the dealership is attentive and quick to get to you to the correct department. Camden Nitterright was very professional and good at keeping you informed as to what is going on with the progression of the service, with text messages & phone calls. More