Sloane Toyota of Philadelphia - Service Center
Philadelphia, PA
91 Reviews of Sloane Toyota of Philadelphia - Service Center
Issue resolved I had an issue last week, and I want to thank Ray (director) @ Sloan for taking his time out and resolving the issue we had. I am very happy. THAN I had an issue last week, and I want to thank Ray (director) @ Sloan for taking his time out and resolving the issue we had. I am very happy. THANK YOU RAY More
do yo have anyone can speak vietnamese or cantoense my father bought the car at Sloan Toyota at cottman ave sometime he need bring him car for services so he doesn't speak English , at service center ha my father bought the car at Sloan Toyota at cottman ave sometime he need bring him car for services so he doesn't speak English , at service center have anyone can speak Cantonese or Vietnamese More
Its good. Thr service is very good on there. I have nothing to complain about this place. I would highly recommend to go to this place for sure! Thr service is very good on there. I have nothing to complain about this place. I would highly recommend to go to this place for sure! More
Service my car I bought my car almost 2 years ago from salesman Ilya Ganetsky Every time when I need his help he is really helping me with all my service needs Thank I bought my car almost 2 years ago from salesman Ilya Ganetsky Every time when I need his help he is really helping me with all my service needs Thank you and I am really happy customer More
The ONLY place to go!!!! I am presently driving my eighth car that I have purchased at this dealership and I have been pleased with the experience every time. Dealing with St I am presently driving my eighth car that I have purchased at this dealership and I have been pleased with the experience every time. Dealing with Steave Barsky and Sam Fareri over the years has shown me the type of people that they truly are. Professional, knowledgeable, caring and friends. As far as service, sharp, very professional. Ray Hildenbrand and Bill Lind are just "the best". More
Worse service ever Drop off my vehicle for oil change and state inspection, emissions .told me you should have your vehicle back in about one hour .so two hours went by Drop off my vehicle for oil change and state inspection, emissions .told me you should have your vehicle back in about one hour .so two hours went by and still didn't hear back from them .I call in and ask about my vehicle they tell me the service adviser is on lunch and will give you a call back .what type of service is this .this dealership is not professional and need to work.on their customer service More
horrible experience Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers and manager keep saying the car has no problem!!WT.... Finally, I went to other dealership and they admitted the car has problem. They said they need to called headquarter to see how to fix the problem. And they did fixed the problem!! More
All I can say is........FAMILY. That's Sloane Toyota Philly! My wife and her family were longtime customers with Sloane Toyota Philly, previously Champion Toyota, when I met her over a decade ago, I was not. How My wife and her family were longtime customers with Sloane Toyota Philly, previously Champion Toyota, when I met her over a decade ago, I was not. However, it did not take long for me to realize why that relationship existed and I bought my next vehicle from them and the next and so on. In this world today it's nearly impossible to find a business you can trust to be consistently fair to you and all those you refer. Well, no matter what your vehicle needs may be, Sloane Toyota Philly answers the call to make the impossible easily possible. I cannot speak highly enough about two leadership individuals of that dealership, Steve Barsky-Sales and Ray Hildenbrand- Service. They both consistently exceed your expectations along with exhibiting genuine hospitality towards you in every engagement. Sure their Sales & Service pricing is great, and almost unbeatable, but it's that genuine hospitality and established trust that puts them way ahead of the pack! Ed Kogan is another asset to that dealership where he has sold me several vehicles in a fair, hassle free and expeditious manner every time! For me, completing this review is the very least I can do to say thank you! Thank you Ray, Steve and Ed!!!! More
Very professional. Ray described the work that was needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air fi needed and the pricing was consistent with his explanation. Specifically, the lube, oil and filter was priced competitively and they check my air filter, fluids and other general maintenance items. More
I've used this service center for my new car bought in 2004. What I can say is that in the beginning they charge you very low prices for services but if you keep coming regularly they will increase the pr 2004. What I can say is that in the beginning they charge you very low prices for services but if you keep coming regularly they will increase the prices and also try push unneeded services. They are only good for the first 1 or 2 years of service for your new car. Beyond that they get very expensive. Also they charge you for things they don't do. Things like alignment and tire rotation. Make sure you mark your tires to verify. Alignment is something you will have to check on a flat road. They push things not included in the manufactures's service guide. The new facility has no view of the garages where you car gets repaired. You have no idea what they did or didn't do. Yes they are friendly but they are expensive in the long run. They do the work good. Never had problems there. Just some work was never done and I was charged for it. Also waits can be quite long. Recently waited 3 hours in there. Find yourself a good indepedent mechanic and watch your car being repaired if possible. More