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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.9
94 Reviews

94 Reviews of Sloane Toyota of Philadelphia - Service Center

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September 03, 2022

Great customer service and they aim to please! ! Will definitely go back again and Joe Darcy is great!!!! More

by Cathymorrissey66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for the great review. Cathy! We are so glad to hear that you had a successful service experience working with Joe. Drive safely, and we hope to see you back again down the road!

August 17, 2022

Chanel is phenomenal! !! Very Professional & personal, she took GREAT care of me! She communicated with me every step of the way. I appreciate how attentive & very detail o More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanel
Aug 17, 2022 -

Sloane Toyota of Philadelphia responded

Tanya, thank you so much for stopping by to review our team at Sloane Toyota of Philadelphia! It makes us proud to hear everything went flawlessly during your service experience. Until next time!

August 12, 2022

Dealership is ok waiting area was clean had my auto returned on the time they said. More

by Hollandj321
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ahamadur Rahman (Munna)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Sloane Toyota of Philadelphia responded

Thanks for stopping by Sloane Toyota of Philadelphia. The team here is always happy to help!

August 05, 2022

My service Manger was very good and all the services guys were great. They took very good care of me and I will be sticking with the Toyota brand going forward More

by mymaya07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ornel
Aug 05, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Sloane Toyota of Philadelphia team. Drive safely, and we hope to see you back!

August 04, 2022

My technician was phenomenal. He explained everything efficiently. Such a pleasure working with him and would definitely bring my car back again and request the same technician. More

by nette1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiran
Aug 04, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Sloane Toyota of Philadelphia team. Drive safely, and we hope to see you back agin down the road!

July 29, 2022

Hard to get a appointment most likely due to employee shortage. Service advisor was more than helpful durning the process More

by R390radio
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chenille
Aug 01, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for this feedback. While we apologize for the trouble you encountered scheduling an appointment, we are glad to hear that the team was able to get the job done. Drive safely, and if there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Ray Hildenbrand - Service Manager - 215-742-9302

July 27, 2022

For the pass11 years I have had my car serviced at Sloan of Philadelphia and just recently purchased a car at Sloan.From the time you come in, until the time you leave everyone is so friendly and kind.Also More

by kathycahill69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Daily
Jul 27, 2022 -

Sloane Toyota of Philadelphia responded

There is nothing more we love than a happy customer and great feedback! We are pleased Joe and the Sloane Toyota of Philadelphia team were able to help you recently. Thank you for your continued confidence in us and we look forward to seeing you again next time!

July 26, 2022

This dealership is great! ! They always keep you updated with what us going on with your vehicle and the people are all very nice and accommodating! More

by defish04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 26, 2022 -

Sloane Toyota of Philadelphia responded

Your review is what we love to see! We're so glad our team has consistently welcomed you with communicative and courteous assistance. We look forward to working with you again at Sloane Toyota of Philadelphia!

July 15, 2022

Sloane Toyota at Algon and Bustleton is a clean Dealership. I have been getting my vehicle serviced there for five years and only had one upsetting incident. More

by Krice49ers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick (Ricardo)
Jul 18, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for your longtime business and support. We strive to deliver a five-star experience, every time, and I apologize that you had a disappointing visit. We use feedback to improve, so please consider giving me a call. I would like to learn the details of what happened here. Ray Hildenbrand - Service Manager - 215-742-9302

July 13, 2022

My service person is Rick Santos. I called to make an appt and the girl said nothing until July 18. My tire light was on so I knew it was serious. I called Rick and he squeezed me in More

by Kathy Dowd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Santos
Jul 14, 2022 -

Sloane Toyota of Philadelphia responded

Kathy, your review is what we love to see! We're thrilled Rick was able to get you an appointment that accommodated your tire needs and provided a car wash. It warms our hearts to know that his attentive service has made you feel so valued as a Sloane Toyota of Philadelphia customer. Until next time!

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