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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.9
95 Reviews

95 Reviews of Sloane Toyota of Philadelphia - Service Center

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June 08, 2023

MY ONLY ¿? seems EVERY service I am told need for Additional work ?? Gimmick or what More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Sloane Toyota of Philadelphia responded

Diane, we do our best to provide expertise and to recommend necessary services so I'm sorry for any confusion here. I'm happy to offer my assistance and help sort things out. If you're willing to speak with me, please feel free to reach out. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

June 07, 2023

They have the best customer care service. Their employees are are polite and helpful. Joe is the best. More

by rrwilliams1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 08, 2023 -

Sloane Toyota of Philadelphia responded

Thank you for the review! We appreciate your business and hope to see you back again at Sloane Toyota of Philadelphia. Safe travels!

May 21, 2023

Chanell is a very courteous, helpful, knowledgeable and friendly service representative at Toyota on Cottman Ave. in Phila. who has a warm smile & greeting for all & never seems to get flustered. She kept More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Channel
May 23, 2023 -

Sloane Toyota of Philadelphia responded

We appreciate you taking the time to share your experience with us at Sloane Toyota of Philadelphia! It's great to hear that Chanell provided courteous and knowledgeable service for your car and kept you updated every step of the way. Thank you for the five stars and support!

May 03, 2023

Fast service, always keep you updated on the car’s progress, and they take care of your car. I’m satisfied with the service. More

by Josefine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiran Gonzalez
May 03, 2023 -

Sloane Toyota of Philadelphia responded

Josefine, we're so glad to hear how satisfied you are with the fast and informative service our team provided at Sloane Toyota of Philadelphia. Your car is in good hands with us, and we appreciate your trust in our business. Thank you for taking the time to share your experience!

April 25, 2023

Their employees and technicians are professional! They call or text with recommendations to fine tune your car!! More

by cspezial1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Channel
Apr 25, 2023 -

Sloane Toyota of Philadelphia responded

We are flattered! Thank you so much for trusting Sloane Toyota of Philadelphia with your vehicle needs!

April 14, 2023

I was completely satisfied with the exceptional service I received at my last visit.They did a great job getting my car repaired, and gave me prompt and professional service. More

by frank.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Sloane Toyota of Philadelphia responded

Frank, we are thrilled to hear that you had an exceptional experience with Sloane Toyota of Philadelphia! Thank you for sharing your kind words about our prompt and professional service. We are grateful for your business and look forward to assisting you again in the future. Have a great rest of your day!

March 15, 2023

The establishment was cleaned and all the employees were amicable. Ricardo has always been very attentive to my requests. The Sloane family are all well rounded people. They are always willing to help. More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Sloane Toyota of Philadelphia responded

Ricardo and the entire Sloane Toyota of Philadelphia team are happy to see your glowing review, Eva! Thank you for supporting Sloane Toyota of Philadelphia and we will see you next time!

January 25, 2023

Service was great easy to get appt check out was fast and everyone was pleasant they also bring you car right to you More

by dbshamrock48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Sloane Toyota of Philadelphia responded

Thanks for this review! We're happy to hear that the Sloane Toyota of Philadelphia team was nice to work with. We appreciate your business, and we hope you have a nice day.

January 20, 2023

Service reps are courteous. Service appointments are at least 3 weeks to schedule. Receptionist suggest going online instead of speaking with you. Louis V. is great and very hel More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Voisin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Sloane Toyota of Philadelphia responded

Thank you for your feedback. I am sorry to see that you have had difficulty scheduling an appointment and I would be happy to step in to ensure that you get an appointment in a timely manner. Please give me a call and I will be happy to help! Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

January 19, 2023

Joe at Sloane was very helpful and very informative. I enjoyed working with him to get my car serviced. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 19, 2023 -

Sloane Toyota of Philadelphia responded

Karen, it's wonderful to hear that you enjoyed working with Joe! Thank you for leaving Sloane Toyota of Philadelphia a five-star review and sharing your experience. Until next time!

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