Back

Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.9
94 Reviews

94 Reviews of Sloane Toyota of Philadelphia - Service Center

Sort by
December 19, 2024

Great experience from beginning to the end. The customer service representative got me fit in for a quick appointment. Riccardo was my service advisor. He took time to explain everything to More

by beejays.xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Sloane Toyota of Philadelphia responded

We're delighted to hear about your positive experience with Riccardo and the team at Sloane Toyota of Philadelphia! It's fantastic that our customer service met your expectations, and we truly appreciate your continued trust in us for all five car purchases. Looking forward to serving you again in the future!

December 05, 2024

On time , thorough, cheerful and completely attentive. Have relied on this dealership for more than a decade, and have never been disappointed. More

by erisaplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Sloane Toyota of Philadelphia responded

Thank you for your continued trust in Sloane Toyota of Philadelphia! We're delighted to hear that our team consistently provides attentive and cheerful service. We look forward to serving you for many more years!

December 04, 2024

Joe Dorcey is great to work with. . Took care of problem quickly. An asset to the Sloane organization. More

by Pakosan38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Sloane Toyota of Philadelphia responded

We're delighted to hear that Joe Dorcey provided you with excellent service at Sloane Toyota of Philadelphia. Thank you for recognizing his efforts and sharing your experience!

November 13, 2024

Joe Darcy from Sloane Toyota was very professional and helpful I came in for an inspection. He kept me updated with my vehicle great communication with Joey Darcy I really appreciate him with the hard wor More

by Bory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilya Ganetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Discolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Darcy
Nov 13, 2024 -

Sloane Toyota of Philadelphia responded

Bory, we're delighted to hear that Joe provided you with excellent service at Sloane Toyota of Philadelphia. Thank you for recognizing his professionalism and communication skills! We appreciate your feedback and look forward to serving you again in the future.

September 26, 2024

I love this dealership, not only because of the great cars, but the service is great. My service person Matthew is the best. He is always professional and very pleasant. This visit I had a flat tire th More

by annwells1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Sloane Toyota of Philadelphia responded

Ann, we're delighted to hear that Matthew and the team at Sloane Toyota of Philadelphia provided such exceptional service. Thank you for sharing your experience!

September 24, 2024

Excellent work and service. Everyone is polite and friendly. I received updates as my car was being worked on. Highly recommend. More

by maryclarehenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Sep 25, 2024 -

Sloane Toyota of Philadelphia responded

Mary, thank you for recommending Sloane Toyota of Philadelphia! We're glad to hear our team provided excellent service and kept you informed throughout the process. Safe driving!

September 14, 2024

The service is pretty good, the job is on time, I’m very comfortable, with this dealer service More

by joaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Sloane Toyota of Philadelphia responded

Here at Sloane Toyota of Philadelphia, we are always thankful for positive feedback from our customers. Thank you, Joaquin!

August 23, 2024

I am always treated well by Ricardo. He is very helpful and informative. My wait time is minimal and explanation of what I need fixed on the car. More

by cairns.diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Sloane Toyota of Philadelphia responded

Thank you for sharing your positive experience with Ricardo and the team at Sloane Toyota of Philadelphia! We're glad to hear that you're consistently well taken care of.

August 02, 2024

They are very professional and they always address your concerns. Ray always returns your phone calls and James was very helpful. Matt O'Niel continues to do a superb job servicing my car. More

by stephania.terleckyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Esquilin, Matt O'Niel
Aug 02, 2024 -

Sloane Toyota of Philadelphia responded

Stephania, we're delighted to hear that Ray, James, and Matt provided you with excellent service at Sloane Toyota of Philadelphia. Thanks for sharing your positive experience!

July 25, 2024

Hiran and other dealerships are very respectful and cordial to their customers. Thank you for your patience! More

by Pepps50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiran
Jul 25, 2024 -

Sloane Toyota of Philadelphia responded

We're delighted to hear that Hiran and the team at Sloane Toyota of Philadelphia provided respectful and cordial service. Thanks for your kind words!

1
...