Sloane Toyota of Philadelphia

A few days ago, when my daughter informed me that she would need to purchase a new car, I cringed.   With all of the issues surrounding auto purchases such as a shortage of chips, the inventory shortage would need to purchase a new car, I cringed.   With all of the issues surrounding auto purchases such as a shortage of chips, the inventory shortage of cars, and the inflated prices of cars, it seemed like a daunting task.  But it turned out to be anything but that at Sloane Toyota in Philadelphia and the salesman, Mark V.  By reputation, they are honest and have integrity.  I know that seems hard to believe today, but they are.  We called Mark V and when we arrived, we were told that the car that we wanted to see would have to be ordered, but he told us that they had in stock a similar car, and actually a better choice as it turned out.   Next was the negotiation of the price and we were ready to negotiate.  But, we saw that Sloane didn’t charge us over the MSRP as other dealers are doing today.  They didn’t add any unethical costs and helped my daughter to be able to leave the dealership with a new car.  It seemed to be an answer to a prayer   And Sloane has lived up to their well-earned reputation and have gained a family of repeated customers.  -Wendy More

Omg!! Saymon Ahmed made my dreams come true today!!! With the help of Steve B they got me my dream suv for the best price that I can easily afford. He was patient with me and stayed with me throughout the wh the help of Steve B they got me my dream suv for the best price that I can easily afford. He was patient with me and stayed with me throughout the whole process. I couldn’t be happier! I’ll happily drive from NJ back to Philly to come back here! Thank you guys!!! More

Ilya provided excellent service helping us find a car. Recommend going to him for all your car buying needs. Fast, easy, and simple. Thanks!! Recommend going to him for all your car buying needs. Fast, easy, and simple. Thanks!! More

Saymon was an absolute pleasure to work with. He helped me work out a deal on my trade in and purchase promptly. Then, I was able to pick up the car as soon as it came in with no hiccups (earlier than init me work out a deal on my trade in and purchase promptly. Then, I was able to pick up the car as soon as it came in with no hiccups (earlier than initially expected). More

Ed Kogan is a very personable salesman who is very easy to deal with. He assisted me in 2019 with the purchase of my 2019 Camry and helped me get a great deal. This is my second Toyota from Sloane and they to deal with. He assisted me in 2019 with the purchase of my 2019 Camry and helped me get a great deal. This is my second Toyota from Sloane and they have great service- however I wish the sales process was a little faster. Thanks. More

Saymon has been fantastic and it was fast service . Very smooth transition and got the 22 camry smooth transition and got the 22 camry More

Can I give less than one star? Like all dealers, they will bend over backward and blow your phone up to sell you a car. But when it comes to service, they won't return your call. I just tried doing a will bend over backward and blow your phone up to sell you a car. But when it comes to service, they won't return your call. I just tried doing a live chat to schedule service. I told them I left 5 messages with 2 local dealers (Philadelphia and Glenside) and never received a callback. Their response was "someone will contact you tomorrow" and they disconnected the chat! I love my car but the service that you receive after you buy (at least in the Philadelphia area) is pathetic and unacceptable! I have had my car in a few times and the actual service team was great. However, the people they have in the scheduling department clearly don't know what they are doing and do not care about providing good service. I'm very disappointed. Not to mention that the 2 dealers do not share records. So I had my car inspected in May at the Glenside location because Philly didn't have any appointments open. A month later Philly called me to tell me that I am overdue for my inspection. I told them it was just done in Glenside. She wasn't able to tell me what else was needed because they don't share records. I have been calling since to try to get someone to do a safety inspection and anything else I may need and they have not called me back. Also, I purchased the extended tire warranty that is supposed to include the replacement of my tires for any reason. There was a defect in one of the tires so I called the dealer to have the tire replaced. I noticed that instead of replacing it, they rotated the tires. So now the defective tire is just on a different wheel. Again, I love my car but I am just so disappointed with the stress of trying to get an appointement for service. I am hoping that when I move the new dealer in my area will be better. More

We had good experience with the representative .good expetince we would recommend him to our friends expetince we would recommend him to our friends More

I bought a used Infinity from Sloane Toyot because my family need a 8 passengers SUV I just want to say Ilya thanks Everything was great family need a 8 passengers SUV I just want to say Ilya thanks Everything was great More

Solid experience, helpful and explained all of the pieces and parts of buying a new car. Kept me informed throughout the wait for delivery. and parts of buying a new car. Kept me informed throughout the wait for delivery. More