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Sloane Toyota of Philadelphia

Philadelphia, PA

4.8
2,017 Reviews
Sloane Toyota Philadelphia offers a variety auto products and services to our customers in the greater Philadelphia area. We also serve drivers in Conshohocken, Trevose, Center City or Langhorne with Toyota vehicles to used cars. Some of our inventory includes models like the Corolla, Camry, Avalon, Sienna and Venza. With all of our inventory, why would you shop for a Toyota in Philadelphia anywhere else?
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1546 Cottman Avenue

Philadelphia, PA

19111

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Showing 2,017 reviews

September 19, 2015

Not agreed on their internet & confirmed price on phoneprice I got internet price and also confirmed on phone with manager and when I reached there they came with different price and they just told this is the p More

by Krp
Recommend Dealer
No
Employees Worked With
Jack Murphey, Mike Denoble
Oct 13, 2015 -

Sloane Toyota of Philadelphia responded

I apologize that your recent experience at Sloane Toyota of Philadelphia was less than pleasing. We want every customer to leave our dealership with a smile on their face which is why I am so disappointed to learn of the impression your visit has left you with. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you. Sincerely, Brett Younger GM - Brett.younger@sloaneautos.com

September 03, 2015

horrible experience Bought a new car and had problem with it. But the dealer didn't even try to help you fix it! I went to the service a few times. Both service advisers More

by sam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Murrey Cohen
Sep 30, 2015 -

Sloane Toyota of Philadelphia responded

I am concerned by your review and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would appreciate the chance to talk with you more about this. Hope to hear from you soon. Regards, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

August 06, 2015

For attitude and aggravation go to Sloane On August 5th I went to Sloane Toyota in northeast Philly to look at a Tacoma truck that I had seen on their website. They had sent me an email that More

by Groucho
Customer Service
Recommend Dealer
No
Employees Worked With
June 30, 2015

Sold me a Lemon ! Wanted to purchase a 03 Toyota from this Dealer, The sales person seem to be very nice. I told him what I was looking for and he tired to help me get More

by lana29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
May 21, 2015

Annoying Manager Its good when you go to the dealership and everything goes well, but if you wish to quote or mention something wrong or anything deterioration of the More

by Hemal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forgot the name of that employee.
Sep 30, 2015 -

Sloane Toyota of Philadelphia responded

We appreciate you providing this feedback as the opinions of our customers mean a lot to our team. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Regards, Murrey Cohen Service Manager - Murrey.cohen@sloaneautos.com

May 12, 2015

Friendly and professional sales team. This is my 4th Toyota I have purchased from Sloan Toyata. Mike DiNoble has always been a great salesman and gets the job done smoothly and painlessly. More

by graziano20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Denoble
May 13, 2015 -

Sloane Toyota of Philadelphia responded

Thank you for this fantastic review! I am pleased to hear that Mike and Steve was there to assist you throughout the entire process and that they are consistently providing you a smooth, painless, courteous and professional customer service that you deserve. We appreciate your recommendation and congratulations on your new purchase. We are sincerely grateful for your loyalty and enjoy your new vehicle! Follow us on Twitter and like us on Facebook to catch the latest specials! Best, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com

May 09, 2015

Sloane Toyota experience Sloane Toyota has a friendly atmosphere and the sales manager is very professional. I would highly recommended this dealership. This is my second leas More

by Toyotadoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 12, 2015 -

Sloane Toyota of Philadelphia responded

Thank you for this amazing review! I am pleased to hear that our team provide you a professional and friendly service during your recent purchase with us. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need and we truly appreciate your recommendation. Take care! Best, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com 

April 21, 2015

New 4 runner purchase Steve worked hard to get a deal done that met my needs. I would recommend him to anyone looking for a new car. He listened to my needs and came thro More

by smdought
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2015 -

Sloane Toyota of Philadelphia responded

Thank you for writing this review! Steve is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congrats on your new car! Thank you for your business and we look forward to seeing you again in the future! Best regards, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com

April 20, 2015

I drove 2 hours to buy my car at Sloane Toyota Philadelphia It used to be a short drive from Bucks County but I still made the drive from the Poconos where I now live because they are worth it. This is my 3rd c More

by Eagles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier in credit (I don't have his card for spelling), Lou Shahinian
Apr 21, 2015 -

Sloane Toyota of Philadelphia responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us! Thank you for your business and we look forward to seeing you again in the future! Best regards, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com

April 10, 2015

BEST SALES TEAM Best sale steam. I have visited several Toyota dealerships and it was pleasure working with Steve Barsky. Will recommend to my friends and family. T More

by Anatoliy2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 13, 2015 -

Sloane Toyota of Philadelphia responded

 I am happy to hear that the time spent with Steve was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! We appreciate your recommendations and if you have any questions or concerns regarding your new vehicle please come back to visit us. Best regards, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com

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