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Sloane Toyota Malvern - Service Center

Malvern, PA

4.9
107 Reviews

107 Reviews of Sloane Toyota Malvern - Service Center

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July 15, 2025

Although I did not meet with Bassam personally, his staff completed the task of adding a hitch to my car as promised and on time. I was most grateful. More

by fbjtwo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Jul 15, 2025 -

Sloane Toyota of Malvern responded

Thank you for your feedback! We are thrilled that you are so confident in Bassam and our team and we hope to work with you again down the road.

July 14, 2025

In my most recent visit to Sloane, service on my Highland Hybrid was prompt, convenient and professional. Bassam kept me informed in real time of progress and recommendations. Although I had order More

by Wayne Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Jul 14, 2025 -

Sloane Toyota of Malvern responded

We are excited to welcome you back to Sloane Toyota of Malvern for many more years to come, Wayne! Thank you for your business and your support.

July 09, 2025

I brought the car in for a recall. It was fixed and I had it back by early afternoon. It was timely and everyone was pleasant. More

by Rajahbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam Dehleh
Jul 10, 2025 -

Sloane Toyota of Malvern responded

We're thrilled that you had a positive experience with our team! Thank you for choosing Sloane Toyota of Malvern and for sharing your feedback.

July 01, 2025

Been getting my cars serviced there for over 10 years. I trust them and they do good work. This is my third Prius serviced by Sloane and each was bought elsewhere. More

by Ajvrec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam in Service
Jul 02, 2025 -

Sloane Toyota of Malvern responded

Thank you for your loyalty and trust in Sloane Toyota of Malvern over the years! We're glad to hear that you've consistently had positive experiences with our service team. We look forward to continuing to take care of your Prius needs!

Jul 03, 2025 -

Ajvrec responded

It’s a reflection of good management that quality is consistent regardless.

June 17, 2025

Work required was explained well by Isaac, completed successfully with no issues and the car was ready to be picked up when promised More

by Emhafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Jun 17, 2025 -

Sloane Toyota of Malvern responded

We're delighted to hear that Isaac provided clear communication and timely service at Sloane Toyota of Malvern. Thank you for sharing your experience!

May 20, 2025

Hi Bassam was great he went above and beyond to get my car finished in a timely way. Very much appreciated. Thank you More

by Franmheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
May 20, 2025 -

Sloane Toyota of Malvern responded

Franmheller, we're delighted to hear that Bassam provided such excellent service at Sloane Toyota of Malvern. Thanks for sharing your experience with us!

May 01, 2025

Factory recall was addressed and appreciated on my 2016 RAV4 limited. Service was very accommodating! Much appreciated, Russ Beaulieu More

by Rbjgpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Sloane Toyota of Malvern responded

Russ, we're glad to hear that our team at Sloane Toyota of Malvern could assist with your factory recall on the 2016 RAV4 Limited. Thank you for choosing us and sharing your experience!

April 18, 2025

Recall work seems ok. Other service work not happy. The technicians fix fell way short and short sighted. They should be able to fix anything Toyota. Make sure you review More

by Myemail.craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac
May 16, 2025 -

Sloane Toyota of Malvern responded

Thank you for sharing your feedback. It's disappointing to hear that the service work didn't meet expectations, and we apologize for any oversight on our part. We strive to ensure all repairs are thorough and up to standard, so please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Mike Nasrat - General Manager - 484-329-7300

April 12, 2025

The Service department and service advisor (Bassam) did an excellent job analyzing and making repairs to my vehicle. Highly recommend their service. More

by Davidmkingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam Daley
Apr 14, 2025 -

Sloane Toyota of Malvern responded

David, we're delighted to hear that Bassam and our service department at Sloane Toyota of Malvern provided you with excellent care. Thank you for recommending us!

March 26, 2025

Staff is professional and curious. And having a ride home and back is great. Keep up the great work! More

by Jamesguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Ettayb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Mar 26, 2025 -

Sloane Toyota of Malvern responded

Thank you for sharing your support of Sloane Toyota of Malvern!

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