Sloane Toyota of Malvern

My old car was recently in an accident and was totalled. A coworker suggested that I talk to Mohamed at Sloane Toyota if I ever needed a car, new or used. I'm glad I was able to find what I was looking for A coworker suggested that I talk to Mohamed at Sloane Toyota if I ever needed a car, new or used. I'm glad I was able to find what I was looking for--a Corolla with low milage. I can honestly say I am glad to have met Mohamed. He makes the role of a salesperson an asset to both customers and his company. More

Our family has been dealing with Mohamed since 2000 and have always been happy with everything he has done for us. Mohamed gave us the time to look in the lot and see what we liked and then came out and to have always been happy with everything he has done for us. Mohamed gave us the time to look in the lot and see what we liked and then came out and took us for a test drive. Everybody at the dealership we dealt with were very professional and effecient. They made buying a car very easy. They were all a pleasure to deal with even though it was late in the day on New Years Eve. More

We gave the rating we gave because Mohammed went the extra mile as a salesperson. He was also very conscientious throughout the sale. We really appreciate that. Also, Tara in the bookkeeping depart extra mile as a salesperson. He was also very conscientious throughout the sale. We really appreciate that. Also, Tara in the bookkeeping department was very knowledgeable, friendly, and helpful. More

Have dealt with Aaron and the dealership several times before. Very professional service, Aaron values your time and delivers a great service. He tries to provide you with the best deal possible, and goe before. Very professional service, Aaron values your time and delivers a great service. He tries to provide you with the best deal possible, and goes out of his way to accomodate your needs. Overall fantastic experience More

I purchase my new Toyota Venza with the help of sales person Aaron Serious. When I went into the location, I knew what I wanted however, like many things in life it's alway helpful when you have a person person Aaron Serious. When I went into the location, I knew what I wanted however, like many things in life it's alway helpful when you have a person that's honest and knowledgeable helping you. Mr. Serious was able to answer all the question and concerns I had, and also told me about features I didn't know about the vehicle. Shortly after buying my vehicle, it was struck in the rear damaging the bumper claps, and I contacted Mr. Serious for his help in getting it repair. Aaron assured me that his dealers body repair shop could repair it and not to worry. I took my vehicle in for service and I was very happy with results. Mr. Serious is the type of sales person, I can call a friend and refer him to any of my family members and friends with confidants. Keep up the good work. More

I went in to purchase a new Prius and trade in my old car. I was greeted at the entrance by the salesman who was extremely professional and welcoming. He reviewed my pertinent information quickly and t car. I was greeted at the entrance by the salesman who was extremely professional and welcoming. He reviewed my pertinent information quickly and thoroughly. He had my old car appraised immediately and we were able to have a rapid and fruitful negotiation regarding price without the usual back and forth of "I'll see what I can get for you from my manager". The ultimate price negotiated was quite fair. More

I'm my opinion the sales person is key to the dealership success. Mohammed is that sales person. I highly recommend you stop in and pay Mohammed a visit when your in the market for a new Toyota. I am on my success. Mohammed is that sales person. I highly recommend you stop in and pay Mohammed a visit when your in the market for a new Toyota. I am on my fifth Toyota, all bought from Mohammed, and all have be great buying experiences. More

The employee that I worked with is a trememdous salesman. He makes you extremely comfortable during the whole process of buying a car. He listens to your questions and gives you honest answers. He is very He makes you extremely comfortable during the whole process of buying a car. He listens to your questions and gives you honest answers. He is very knowledgable and know the products that his is selling. He takes you through the whole process and explains everything in detail. This experience at Sloane has been a great one since I was able to work with a great employee. Aaron was extremely friendly and made sure that the whole process for myself in buying the car was a smooth one. In having Aaron as my sales person at Sloane, I would recommend any one that is looking for a car to look into purchasing the car at Sloane Toyota due to my experience with Aaron as my sales person. More

Service is friendly and helpful. The sales staff was honest and fair, delivering me a great deal on my vehicle. Subsequent visits were always met with support for me the customer in servicing the vehicl honest and fair, delivering me a great deal on my vehicle. Subsequent visits were always met with support for me the customer in servicing the vehicle. Since purchasing my vehicle, I have recommended six new customers. More

Our daughter took her 2006 Toyota Prius to Sloane for recall work, and was to have the oil changed and tires rotated there for convenience. The Service Associate told her she needed much more "maintenanc recall work, and was to have the oil changed and tires rotated there for convenience. The Service Associate told her she needed much more "maintenance assurance" work done to the car at 75K miles than it needed, especially since we changed all filters and performed all necessary maintnance tasks at 60K miles. Sloane charged over $350 for unnecessary services, including change of the brake fluid. Brake fluid change is not a recommended service by Toyota. When questioned about this "padding" to the service, the Service Department told us, "wow, Toyota really 'missed it' on this one, they SHOULD have recommended brake fluid change at 75K miles". Note that the brake PADS have not been changed on the car since we purchased it since the "B" setting is used to brake so much; each time the brakes have been checked, they show almost no wear. This was a pretty blatant abuse of the trust of a young woman. I would not visit this dealer without a healthy mistrust of motives for their service recommendations. More