Sloane Toyota of Malvern

Mike and Steve exhibit complete dedication to customer service. They are no pressure and fully disclose all information. They dealt fairly with me and made sure I was treated with respect. They are the service. They are no pressure and fully disclose all information. They dealt fairly with me and made sure I was treated with respect. They are the very best and I look forward to the next time I can do business with these outstanding individuals. They actually make shopping for a new car a pleasurable experience. They also handled my trade-in and offered me the best price without any hassle. I dealt with other dealership who were either dishonest or difficult or high pressure. I will only return to Mike and Steve at Sloane Toyota to purchase a Toyota. I am a very experienced car buyer since I lease a new car every three years. I am very informed and I always do my research. Some dealerships still try to play bait and switch with me which is dishonest and infuriating. Mike and Steve gave me all the documentation I asked for (invoices, lease worksheets) with a smile. They know that treating a customer right is the best way to do business. As a former corporate trainer who instructed others on proper customer service techniques, I am very hard to impress. But Mike and Steve not only impressed me, they actually exceeded my expectations. Thank you Mike and Steve for making me believe that customer service does still exist. More

excellent customer service with employes that have great people skills. I appreciate all the time and effort that Eddie Jones spent with me going over the entire automobile. I also wanted to applaud you f people skills. I appreciate all the time and effort that Eddie Jones spent with me going over the entire automobile. I also wanted to applaud you for your finance department, they were very helpful and went out of their way to make this deal happen. More

This dealership is always very friendly and willing to work with you no matter if just getting car service or a new car. Mohamed O. Sid'Ahmed is a great sales man always gets me the car that I want and is work with you no matter if just getting car service or a new car. Mohamed O. Sid'Ahmed is a great sales man always gets me the car that I want and is very kind and polite. Thank you Mohamed, for all your help and getting me the new car. More

Very satisfied; The persons are knowledgeable and friendly to work with; Ramiz is an excellent salesperson and Tom is an excecllent manager. very satisfied customer and would like to recomment the de friendly to work with; Ramiz is an excellent salesperson and Tom is an excecllent manager. very satisfied customer and would like to recomment the dealers to everyone I know off. Good job guys .. . . . . . More

Always ask for Mohamed when looking for a car! He is the best. He listened to my needs and found a perfect car and price. Very little back and forth on the price and does not nickle and dime you when nego best. He listened to my needs and found a perfect car and price. Very little back and forth on the price and does not nickle and dime you when negotiation. Definately understands the process and how to get to the end sale without causing friction with the buyer. More

I bought my new Corolla from Mo in 15 minutes. It was the best experience ever buying a car for me!! everyone involved was excellent all aspects were explained thorougly from the financing to how to operate best experience ever buying a car for me!! everyone involved was excellent all aspects were explained thorougly from the financing to how to operate all the features of the car. I would reccomend Mohamed and GM Mike Nasrat to anyone for a hassle free experience. Can't wait for my next one. See you guys soon!! Patty More

Excellent experience with dealership, completed transaction in a morning. Planning to buy a used car, but the 0% financing and the offer on a new car that included the features we wanted, sold us transaction in a morning. Planning to buy a used car, but the 0% financing and the offer on a new car that included the features we wanted, sold us on it. E. Jones listened to our needs, and helped us get what we wanted/needed. I love my (new) Highlander! More

If you had a category above Great, ie Excellent or Exceeds Expectations it would have been more descriptive of our experience. Muhammad was pleasant, informative and demonstrated high integrity. We Exceeds Expectations it would have been more descriptive of our experience. Muhammad was pleasant, informative and demonstrated high integrity. We will recommend our friends, families and colleagues. More

This is without a doubt the rudest dealership I have ever worked with and I will never go back. We have bought a car from them...rude, switched up the terms when we came to sign the paper, so essentially the worked with and I will never go back. We have bought a car from them...rude, switched up the terms when we came to sign the paper, so essentially they lied to us as well. The service department is rude when you call, and the manager wasn't any better. I will go to Dell Toyota from now on, they are only 10 miles further. More

I can't say enough about the outstanding service Mohamed provided. He was more than helpful, very knowledgeable, and truly genuine while working a deal to help make me a satisfied customer. I am looking for provided. He was more than helpful, very knowledgeable, and truly genuine while working a deal to help make me a satisfied customer. I am looking forward to my next vehicle purchase and will not hesitate to send friends or family his way. Mohamed is a true asset to the Sloane Family. Thanks again for all your help. William Musi More