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Sloane Toyota of Malvern

Malvern, PA

4.9
2,944 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 2,944 reviews

January 23, 2013

Dealership experience was terrific staff was friendly and courteous. Mohamed was knowledgable about the different models and features. I will recommend him and Sloane toyota to all my friends and family. More

by Lukem752#hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed SidAhmed
Jan 28, 2013 -

Sloane Toyota of Malvern responded

We appreciate you taking the time to share your extraordinary experience with us, and thanks for this perfect score review! Sloane Toyota team is dedicated to providing our customers with the very best in vehicles, deals, and customer service. Mohamed and the rest of our staff will appreciate your kind words, and I’m sure they will be thrilled to hear about this review. Enjoy your new ride, and we are honored to have you as customers. Make sure to “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

January 22, 2013

Always a great experience when I bring my RAV4 in for service. Always treated like part of the family. Love that service is included for the first 24k miles. Almost there but we will still come for th More

by amkeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Hernandez
Jan 22, 2013 -

Sloane Toyota of Malvern responded

Thank you very much for sharing your opinion about our dealership! Our staff is committed to making our customers feel comfortable throughout the car-servicing process, and we are thrilled that we were able to satisfy your needs. We are very grateful for your business, and hope to see you soon. If you have any questions about your RAV4, feel free to give us a call or stop by the dealership and we’ll be happy to assist you. “Like” us on Facebook and “follow” us on Twitter to take advantage of our online specials and coupons. Regards, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

January 22, 2013

Bill and the staff at Sloane Toyota deliver the car you want at a very fair price. Very painless experience. I come from a large family of Honda owners, but after dealing with Bill there's going to be many More

by Vicky L
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Bill Shirley. I was looking for a Highlander but really didn't know much about the different trim levels. Bill spent a few hours with my husband and I explaining which trim level came with which features. We drove 3 different Highlanders and
Jan 22, 2013 -

Sloane Toyota of Malvern responded

Vicky, we are truly happy to hear that you enjoyed your recent visit to our dealership and found Bill to be accommodating throughout the entire process of purchasing your new Toyota! Bill is a valued member of our staff, and he will be very glad to hear about your positive comments. If you have any questions about the Highlander, feel free to give us a call or stop by the dealership and we’ll be happy to assist you. In the meantime, be sure to take advantage of our online specials and coupons by visiting our Facebook and Twitter pages frequently. Sincerely, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

January 22, 2013

Great place to deal with, friendly staff and nice selection available. Have already sent 2 friends who purchased there also. Special thanks to Craig Appel More

by Christaylor
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great place to do business! Special thanks to Craig Appel
Jan 28, 2013 -

Sloane Toyota of Malvern responded

Chris, congratulations on your new vehicle, and thank you for the perfect score on Sloane Toyota of Devon! Our professional, friendly staff takes the time to listen to your needs and help you find the vehicle you need. We were able to accomplish this for you and this boosts our confidence to provide the best customer care. Craig is a valuable asset to our staff and exemplifies everything our dealership stands for. We appreciate your compliments, and value your recommendation. Enjoy your new purchase, and we look forward to working with you again. In the meantime, be sure to “like” us on Facebook and “follow” us on Twitter to get online coupons and deals. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

January 22, 2013

Everything was excellent Mohamed helped us with everything. Straight forward and great pricing. I couldn't ask for anything more. I recommend him to everyone. More

by nickc712712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed Sidahed
Jan 28, 2013 -

Sloane Toyota of Malvern responded

Thank you, Nick, for rewarding us with this five-star review of Sloane Toyota of Devon! Mohamed is a proud member of our team, who create a hassle-free, stress-free car buying environment by listening to your needs and helping you find the vehicle you need at a deal that matches your expectations. I am pleased to know that Mohamed lived up to our high standards, and he will be glad to read how satisfied you were with the customer care he provided. Enjoy your new vehicle, and we look forward to seeing you again. Be sure to “like” us on Facebook and “follow” us on Twitter for coupons and specials. Regards, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

January 15, 2013

First of all i would like to thanks Sloane Toyota to honor 5th (Final) complementary service though my car was over 25K miles. But i think Assistant service manger Dennis Hoffman did not like that at al More

by Viralpatel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dennis Hoffman
January 04, 2013

This is a tough one for me. I bought my last two cars (both Camrys) from Sloane, and I was fully intending to buy Camry #3 here as well. This time I bought a Hyundai instead. Why? The car I wanted wasn More

by BobR1
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Bill-S
Jan 16, 2013 -

Sloane Toyota of Malvern responded

Hello Bob, thank you for taking the time to bring this issue to our attention. We regret this miscommunication during the negotiation process. Please contact me at your earliest convenience so I can try and mend your relationship with our dealership. I look forward to hearing from you. Sincerely, Tara Urbanelli - Customer Relations Tara.Urbanelli@sloaneautos.com

December 29, 2012

On 12/27/2012 my family and myself went to Sloane of Devon in hopes of buying a new 2012 Toyota Rav4. We had already shopped around and had multiple quotes in hand. Having spoken to the sales associate More

by JEZZ348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ED TOTO (MANAGER) RICHARD DYER (SALES)
Jan 16, 2013 -

Sloane Toyota of Malvern responded

Hello Jeswin, thank you for taking the time to bring this issue to our attention. Honest business practices are cornerstone of long-term business relationships. We regret this miscommunication during the negotiation for your RAV4. Please contact me at your earliest convenience so I can try and mend your relationship with our dealership. I look forward to hearing from you. Sincerely, Tara Urbanelli - Customer Relations- Tara.Urbanelli@sloaneautos.com

December 18, 2012

MY FAMILY AND MY WIFE'S FAMILY HAVE PURCHASED OVER 20 VEHICALS FROM SLONE OVER THE YEARS AND I HAVE SENT OTHER FRIENDS OF MINE THERE AND THEY PURCHASED CARS FROM MOHAMMED. I GO TO SLONE SOMETIMES JUST TO More

by MIKE ATKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : MOHAMMED O.SID'AHMED
Dec 19, 2012 -

Sloane Toyota of Malvern responded

Thank you, Mike, for this outstanding review and we are happy to know that you enjoyed the car buying experience with us. Customer service is always our top priority and I am pleased to hear that Mohammed was able to help you find exactly what you were looking for. We are proud to have loyal customers like you to keep us motivated to give our best. Our team looks forward to maintaining this long-term relationship with you to ensure that all your future needs are met as well. Enjoy your new vehicle and be sure to check our Facebook and Twitter for specials and promotions. Sincerely, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com

November 26, 2012

As an out of state buyer (coming from NY) I was extremely pleased with the staff at Sloane Toyota. They made my vehicle purchase extremely smooth and easy. I originally contacted the dealership about a car More

by afitnewyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ed Toto, Rick Dwyer
Nov 27, 2012 -

Sloane Toyota of Malvern responded

Thank you so much for this amazing review! We are so happy to hear that after driving all the way from New York we were able to provide with such a great experience. We will make sure everyone on the team knows what a great job they are doing. Please let us know if there is anything else we can help you with. Like us on Facebook and Twitter to keep up with industry news! We look forward to helping you out again in the future! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

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