
Sloane Toyota of Malvern
Malvern, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Wonderful experience, can't beat the price, great new car! I can honestly say I feel good about my car buying experience! I will continue to do business with Mohamed Sid'Ahmed and send family & friends! car! I can honestly say I feel good about my car buying experience! I will continue to do business with Mohamed Sid'Ahmed and send family & friends! More
These two salesman went above and beyond their service to help me get into a new lease! I highly recommend going to Sloane Toyota. They will make a deal happen that works best for you! help me get into a new lease! I highly recommend going to Sloane Toyota. They will make a deal happen that works best for you! More
Husband and I were in the market to buy a Toyota Highlander or Rav4 in a few months. We wanted to see cars in person instead of web so we swung by just for a peek. We had no intention to buy that ni Highlander or Rav4 in a few months. We wanted to see cars in person instead of web so we swung by just for a peek. We had no intention to buy that night. We had our two children 5 yrs old and 3 mo old. When we entered with our youngins in tow we were welcomed with such a warm greeting from Maria if we needed help. We told her we were not buying tonight but wanted to see options between Rav 4 and Highlander. She warmly led us around and helped so much giving the answers we needed. She was so patient as my 3 mo old bellowed out for her bottle. She even spent time entertaining our 5 yr old son while I fed the baby and my husband looked at the vehicles. She told us all the options we had and also that they were offering a 0% finance till the end of March. This perked husband and I up cause that would be great so our just looking turned into can we buy it. We were ready to walk cause we had the children but everyone was so helpful. Putting on Disney for my son and Jill the receptionist pushed the baby in the stroller to keep her calm. Jill even drew pictures with my son when the tv bored him. The buying process took us all the way to midnight and never did we feel that our tiring children were in the way. Nor did we feel the staff were fed up with our demands and wanted to go home. This is the third car I have bought in my life and by far the most expensive. With my other two cars I went to bed with anxiety if I did the right thing. This time however I slept like a rock and do not regret one thing with my buying process. A big thanks to Maria for her time and professionalism, Ed for his generosity at our meager budget and being able to get us in a Highlander, and Jill for her kindness with my children you are a gem and need a pay raise. More
It has been a pleasure dealing with Mohamad, there is no one more fair, reputable, and completely satisying than Mohamad. This is our 6th care purchase from him and Sloane Toyota for the past few years. I one more fair, reputable, and completely satisying than Mohamad. This is our 6th care purchase from him and Sloane Toyota for the past few years. I would reccommend him and Sloane to anyone. More
I have been looking for a car for over 6 months. I finally went online and got a response from Jamie Ambler at Sloan Toyota. I wasn't going to go there since there is a Toyota dealer 1 mile from my ho finally went online and got a response from Jamie Ambler at Sloan Toyota. I wasn't going to go there since there is a Toyota dealer 1 mile from my home in Conshohocken. After some hesitation I went. What a GREAT move. I met with Craig Appel the general manager who put me in the hands of an awesome Sales Consultant Ramiz (Rami) Khalaf. I felt that they were truely concerned in me getting the vehicle I wanted and worked with me to make this happen. I did go to the dealership close to my home and felt like I was being taken for a "stupid women" which is so far from the truth....Since I made my deal with Sloan it goes to show what a SMART women I really am....Thanks so much to the staff at Sloan. You made this a pleasurable experience and I will be traveling to get my service done at your facility also. I am now one of your DEDICATED customers! More
I first must say, I can not stand buying cars. The process, the theater of sales people speaking with the manger, and the overall feeling of separating with that much money with something you have lit process, the theater of sales people speaking with the manger, and the overall feeling of separating with that much money with something you have little experience with owning. A new car is just that, it's new! New to me and new to my bank account. This car buying experience was not like any other I previously had because my salesman Mohamed S. His transparency and real approach to selling a car was a breath of fresh air. He wanted my business and I felt that from the moment I met him. His follow up was just enough to keep me motivated and his straight talk took away the dramatic "ESPN World Series of Poker" stare downs over prices scratched on little pieces of paper. At the end after I already committed to buying my new Sequoia from him, he still really wanted me to know that I was getting a great car for a great price and exceptional service. It meant a lot to him to know I felt great about the entire process. I did not get that from the 10 other dealerships I visited in this 2 week process. Thanks Mohamed! Jake M More
My first contact with Sloane Toyota of Devon was over the phone. I will not do business with any person or company that doesn't understand the importance of good customer service. Good service starts with phone. I will not do business with any person or company that doesn't understand the importance of good customer service. Good service starts with the employees answering the phones, and they could not have been any nicer. There were a number of dealers that didn't even answer my initial inquiry with a return phone call. If you can't return a phone call when i am calling you to give you my business, you don't get my business. I started my negotiations for a new Tacoma over the phone with sales person Bill Shirley. He was genuinely friendly, was knowledgeable about the product he was selling, (unlike a lot of part timers), and worked hard to get me a deal that i was satisfied with. Their gain, other dealers loss, and all it took was people knowing how to treat a customer well from start to finish and a competitive price. Thanks Bill, i would definitely do business with you again. More
Worst Car Buying Experience Ever! It should have been Worst Car Buying Experience Ever! It should have been a simple process. An an internet search of certified trucks within 150 mi with the color / f Worst Car Buying Experience Ever! It should have been a simple process. An an internet search of certified trucks within 150 mi with the color / features we wanted located a truck at Sloane Toyota of Devon. We negotiated the price and financing rate, put down a deposit by credit card and set up an appointment to complete the transaction. The sales manager verified that the truck was in excellent condition before we committed to make the 2 1/2 hr. drive to the dealer. Upon arriving at the dealership, the salesman told us that he was having the car cleaned for us so we would have to wait to see it. We asked why this wasn't already done as we had an appointment, but the salesman wanted to push ahead and get our credit information and complete the sale. When he got to the price and signing the paperwork, we stopped the process as we hadn't even seen the car yet. 30 minutes later the car showed up, we first started worrying about the condition because the headlamp lenses were so scratched that they would not make it through a safety inspection. Entering the truck, the instrument panel was difficult to read because is was covered with dust, the upholstery on the seats and doors had black oily smudges and the dashboard had been burned near the air vent. If this was what the vehicle looked like when the salesman had it cleaned up, what other problems could be hiding? The test drive was only 5 minutes long on 25 mph neighborhood streets because the salesman was trying to juggle 4 different sales at once. We both wanted to go on the test drive, but my wife stayed behind because she was concerned about the salesman leaving our credit information and social security numbers unprotected on his desk. When we discussed this with him and about all of the people that were around his desk that could have seen our information, he attacked us about problems occurring in customer's homes. Upon returning from the test drive the salesman wanted to rush back to finish the sale, but I asked to look under the hood before we went back inside. It was obvious that during the 75 days that the truck had been in inventory at Sloane, that this was the first time that anyone had looked under the hood of this "Certified Toyota". It looked like someone had been cooking their dinner in the engine bay as there were large chunks of food baked onto the chassis, looked like soft pretzel or hot dog bun. Then I asked the salesman about the pool of oil covering the skid plate and he reached in and pulled out a juice can full of oily liquid that was sitting in the engine bay. When we tried to discuss our concerns about the vehicle and how we were being treated, the salesman continually interrupted us and yelled at us about how we needed to trust him and the dealership. When we told the sales manager that we had traveled 2 1/2 hours to the dealership based upon his word that the vehicle was in excellent condition and that was clearly not the case, he was equally unapologetic, "It is what it is and we're not making any changes!". This was a completely different experience from that last time I bought a certified car. The other car company went out of their way to make sure that the vehicle was immaculate and that any mechanical or condition issues were repaired to our satisfaction. We came to Sloane's looking for a positive experience and ready to purchase a new vehicle. But being lied to, yelled at and abused is not the way we choose to do business or the kind of company that we choose do business with. We drove away from Sloane Toyota of Devon without a new vehicle. More
I have been dealing with this place for 15 years now. Never left without a good deal. Mohamed and Tara are great to deal with. Never left without a good deal. Mohamed and Tara are great to deal with. More
I bought a 2011 Toyota Highlander at Sloane Toyota of Devon back in October 2012. At first I was assisted by a salesperson who really lacked expertise on selling cars and dealing with customers. This si Devon back in October 2012. At first I was assisted by a salesperson who really lacked expertise on selling cars and dealing with customers. This situation really was unsatisfactory, and I was really running out of patience. That salesperson could give not give me answers to basics questions such as when negotiating the price, or details of the car. I realized that he did not have enough experience. That's when the manager assigned Mohamed to work with me. He quickly and completely changed my impression by giving me precise and clear answers to all my questions. He provided me with the utmost service that a customer deserves. I have been in the business of buying cars from different dealerships and auctions, and shipping them abroad, so I do have a clear understanding of cars business. Mohamed is the person at Sloane Toyota of Devon to work with. He is the best. Mohamed, thank you for the excellent service. More