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Sloane Toyota of Malvern

Malvern, PA

4.9
2,940 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 2,940 reviews

October 19, 2013

Mohamed was extremely helpful, kind, and friendly! he took me to the best car on the lot that met all of my needs! I left with it in less than an hour! If you need a car, you go see Mohamed More

by Amy11789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed Sid'Ahmed
Oct 21, 2013 -

Sloane Toyota of Malvern responded

Amy, thank you so much for this terrific review! At Sloane Toyota of Devon, our team works very hard to understand customer's car-shopping needs to find the right vehicle for them. Mohamed went above and beyond to achieve this with you, and it pleases us immensely! Thank you for your business, and we value your recommendation. Check us out on Facebook and Twitter for monthly news, deals and specials. Sincerely, Mike Nasrat - Customer Relations

October 14, 2013

I was mislead on pricing of the service. Small complain about noise coming from under a car on a new car turned into service which wasn't covered under warranty. They tried to up sell a service which I did More

by hudis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Oct 15, 2013 -

Sloane Toyota of Malvern responded

I apologize for any negative experience you may have had with the service department at Sloane Toyota Scion of Devon. We work hard to provide a hassle-free, stress-free service experience, but that is not what you are reporting here. I would appreciate the opportunity to learn more details about your visit to our dealership. Please contact me directly, at the information below, at your convenience to discuss your situation. Sincerely, Mike Nasrat – Customer Relations Mike.Nasrat@sloaneautos.com

October 06, 2013

We have known Mohamed Sid’ahmed, our Sales Representative and Ed Toto, our Finance Manager for a number of years now. It’s reassuring to us that these same members of the Sloane Toyota team have been the More

by LDCatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed Sid'ahmed and Ed Toto
Oct 07, 2013 -

Sloane Toyota of Malvern responded

Your review is truly humbling! At Sloane Toyota of Devon, our friendly and informative staff is dedicated to attending to customers' automotive needs in the best way possible. We are deeply humbled to read that Mohamed and Ed have maintained your loyalty over all these years. They are both valuable members of our team, and we will make sure your wonderful compliments get heard. If there's anything we can do to enhance your ownership experience please don't hesitate to let us know. We look forward to maintaining your satisfaction for many years to come. Remember to lookout for our monthly deals posted on our Facebook and Twitter to save in your next visit. Best regards, Mike Nasrat - Customer Relations

September 30, 2013

My entire buying experience at Sloan Toyota was extremely positive. Lisa, my Sales Rep and Edmond, the Certified Division Sales Manager accomplished very quickly my driving out with a 2012 certified Prius. More

by dhlewis939
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Harris and Edmond Soto
Oct 02, 2013 -

Sloane Toyota of Malvern responded

Welcome to Sloane Toyota of Devon where customers are our top priority! We take great pride in the standard of customer service we practice at our dealership, and I am proud to know that Lisa and Edmond were able to show you that. Lisa and Edmond are valuable members of our dedicated team that is readily available to go the extra mile to ensure customer satisfaction. They were able to achieve this with you, and you were pleased under their care that's just how we like it! Enjoy your new Prius and feel free to let us know if there's any way we can enhance your Toyota ownership experience. We also encourage you to follow us on Facebook and Twitter to take advantage of our monthly specials. Thank you, Mike Nasrat - Customer Relations - Customer Relations

September 29, 2013

Went in for routine maintenance, but I forgot to ask the service department to look into an issue that I noticed. They called unprompted about the issue, which would have been easily missed and recommended More

by jjjulien78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 30, 2013 -

Sloane Toyota of Malvern responded

Thank you for sharing your kind opinion about our dealership and staff! At Sloane Toyota of Devon, going above and beyond for customers is simply in our job description. Tim and rest of our service team exceeded your expectations, and this pleases us immensely! We look forward to working with you again. Be sure to take advantage of our service specials posted on our Facebook and Twitter to save in your next visit. Sincerely, Mike Nasrat - Customer Relation

September 26, 2013

Mo was great to work with! He was willing to go the extra mile to get me the car that I was looking for. I would recommend him to anyone. More

by Nharmelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed Sid'ahmed
Sep 27, 2013 -

Sloane Toyota of Malvern responded

Your review truly made our day! At Sloane Toyota of Devon, going above and beyond to earn customer satisfaction is simply in our job description. Mo was able to achieve this with you, and he earned your recommendation in the process - that makes us very proud! Mo is one of our best team members, and he will be very happy to hear of your kind review. Enjoy your new purchase and feel free to reach out to us with vehicle-related questions. You can also "like" us on Facebook and "follow" us on Twitter for monthly deals and specials. Best regards, Mike Nasrat - Customer Relations

September 23, 2013

Buying a Toyota from Sloane Toyota of Devon is a most enjoybale experience. The salesman and general manager are a pleasure to work with and are always available to discuss any questions or concerns I m More

by downtown31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed Sid-ahmed and Mike Nasrat
Sep 24, 2013 -

Sloane Toyota of Malvern responded

Wow, what a great review! At Sloane Toyota of Devon we are driven by customer satisfaction. It's comforting knowing that our team took excellent care of you while ensuring that you enjoyed your car-buying experience with us. Enjoy your new purchase and we look forward to working with you again. Be sure to "like" us on Facebook and "follow" us on Twitter for monthly news, deals and service specials. Best regards, Mike Nasrat - Customer Relations

September 20, 2013

I can honestly say it was the best experience I ever had buying a new car. Mohamed made my purchase easy with his friendly,informative way. I not only had great service and a great price, I feel now I have More

by rmalandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed O. Sid'Ahmed
Sep 20, 2013 -

Sloane Toyota of Malvern responded

Your review is truly outstanding, and we thank you for sharing your experience with us! At Sloane Toyota of Devon, we pride ourselves on providing our customers with the best service, and we are thrilled that we were able to accomplish this for you. Mohamed will appreciate your compliments as well. He is an important part of a team that is dedicated to earning your loyalty through professionalism and attention to your needs. We look forward to the opportunity to serve you again. Thank you for your business, and we value your recommendation. Remember, “like” us on Facebook and “follow” us on Twitter to get specials and online coupons. Thank you, Mike Nasrat - Customer Relations

September 19, 2013

I have been driving a 1992 Toyota Camry for almost 7 years now, and as it reached 200,000 miles I figured it was time to search for used cars. We had searched many dealerships before coming to Toyota o More

by nicolecorcoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Harris
Sep 20, 2013 -

Sloane Toyota of Malvern responded

Dear Nicole, thank you for this amazing review, and we are happy to know that you enjoyed the car buying experience with us. At Sloane Toyota of Devon, customer satisfaction is always our top priority, and I am pleased to read that Lisa was able to help you find exactly what you were looking for at a great deal that fit your lifestyle. We are proud to have loyal Toyota customers like you to keep us motivated to give our best. Our team looks forward to maintaining this long-term relationship with you to ensure that all your future needs are met as well. Enjoy your new vehicle and be sure to check our Facebook and Twitter for specials and promotions. Take care, Mike Nasrat - Customer Relations

September 11, 2013

Mohamed Sid'Ahmed took exceptional care of us. He did a great job of explaining the features of the vehicle and worked with us to get the price we needed. More

by EddieT2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed Sid'Ahmed
Sep 11, 2013 -

Sloane Toyota of Malvern responded

Thank you so much for the kind words Eddie! Mohamed will be thrilled to hear you had such a positive experience. If you ever have any additional questions or concerns then don't hesitate to contact us; we'll be more than happy to help. Have fun driving your new vehicle! Sincerely, Mike Nasrat - Customer Relations

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