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Sloane Toyota of Malvern

Malvern, PA

4.9
2,916 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 2,916 reviews

December 28, 2023

Sloane Toyota - Malvern was fantastic to deal with. Our complete deal was done over the phone until the numbers were agreed upon and the car did not disappoint when we went in to see it. It was Alexa More

by murphp15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz Khalaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Sloane Toyota of Malvern responded

We're delighted to know that your experience with Sloane Toyota of Malvern was amazing and the car lived up to expectations! We strive for a smooth process and we're thrilled we hit the mark. Thanks for sharing this positive review!

December 28, 2023

Drove 2 hours to come purchase the car and after I test drive the car and agree to purchase the car I noticed someone else looking at it. I asked the sales guy Jay is everything still ok with me purchasing More

by Laminjordan77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Fayyaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Sloane Toyota of Malvern responded

We did apologized to the gentleman that the vehicle was sold by another salesperson while we were negotiating a deal with him. Once the other salesperson told us he had sold the vehicle to his customers we made this gentleman aware of it at that time. We had offered the gentleman another vehicle that was available and discounted the vehicle over $1500 right up front for the inconvenience.

December 27, 2023

Dealership marks up vehicles more than what other dealers have them for. They want to make their local community pad their pockets. Dealers like this lose lifelong customers More

by SloaneAreScumbags
Recommend Dealer
No
Employees Worked With
Debbie Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Sloane Toyota of Malvern responded

I am sincerely sorry to read about your dissatisfaction with our pricing. We aim for transparency and fairness in all of our transactions, so it's concerning to see we've left the wrong impression. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. I would love the chance to regain your trust. Thank you, Mike Nasrat - General Manager - 484-329-7300

December 23, 2023

He was very helpful. Address all my concerns.will ask for him in the future if I’m in the market to buy another car. More

by faithhope76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz Khalaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Sloane Toyota of Malvern responded

We're glad to know our team was able to address all your concerns at Sloane Toyota of Malvern. We look forward to assisting you again in the future when you're ready for another car!

December 22, 2023

We were pleased with the way Frank dealt with us in a professional and friendly manner. He was patient and answered all of our questions More

by jcrackovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Straface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Sloane Toyota of Malvern responded

Thanks for the five-star review! We're glad to know that Frank was able to assist you professionally and patiently at Sloane Toyota of Malvern.

December 19, 2023

Very good customer service. Very happy with the purchase and will be back if in need of another vehicle. More

by rcast33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Straface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Forget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Sloane Toyota of Malvern responded

We're delighted to know you had a great experience with us at Sloane Toyota of Malvern! We look forward to assisting you again when the time comes for your next vehicle. Safe travels until then!

December 19, 2023

This dealership makes the car buying process extremely easy and approachable. They were very helpful! More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Sloane Toyota of Malvern responded

Lauren, we're delighted to know that you found our car buying process at Sloane Toyota of Malvern easy and approachable. Thanks for the positive feedback!

December 19, 2023

Mohammed is a fantastic car salesman. He genuinely cares about his clients — always wanting the best for them. We are very grateful to have worked with him. More

by Brian.swinehart1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Dec 19, 2023 -

Sloane Toyota of Malvern responded

Brian, we're delighted to know that Mohammed provided you with such a fantastic experience at Sloane Toyota of Malvern. We appreciate your kind words and look forward to serving you again in the future!

December 19, 2023

Mohammed was really great to work with during our search for a vehicle. He was kind, friendly, personable, and made our buying experience a positive one! I would definitely return and work with him again! More

by Amyq12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Amyq12 responded

Was one of my best car buying experiences!

Dec 19, 2023 -

Sloane Toyota of Malvern responded

We are thrilled to hear that Mohammed made your purchasing experience fantastic. He and the Sloane Toyota of Malvern team are here to help with any of your future automotive needs. Enjoy the new ride!

December 16, 2023

Everyone was marvelous. Kris was helpful explaining all the financial and useful warrantee plans. I'm glad I chose Sloan as my dealer. More

by mascally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Trembicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Sloane Toyota of Malvern responded

We're so glad to know you had a marvelous experience with Kris and the team at Sloane Toyota of Malvern! We appreciate your trust in us for your vehicle needs. Enjoy driving around town in your new car!

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