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Sloane Toyota of Malvern

Malvern, PA

4.9
2,918 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 2,918 reviews

November 06, 2014

Sloane Toyota Provides Exceptional and Professional Service Frank provided warm friendly knowledgeable service! furthermore Jim in the finance dept. provided exceptional timely service- Due to both of these More

by NancyBoudrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Horrex
Nov 06, 2014 -

Sloane Toyota of Malvern responded

Proposed Response: Thank you very much to take the time out of your day to write this review, Nancy. I am pleased to hear you enjoyed all of your experience at Sloane Toyota of Malvern, working with Frank and Jim. We always do our best to make sure all of our customers leave completely satisfied with their time at our dealership and the service we provide. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Mike Nasrat - Customer Relations

October 30, 2014

Rude customer service My husband and I were shopping around at different Toyota dealerships for 4runners. We went in to see a 4runner we were interested in and the manager More

by kmg5005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keo Bunrin
Nov 05, 2014 -

Sloane Toyota of Malvern responded

Thank you for taking the time to leave your feedback. We value the opinions of our guests, as they help us to grow. We want all of our customers to leave our dealership 100 percent satisfied, so it is regrettable that you had a negative experience with us. If you would like to discuss this issue further, please feel free to contact me. I hope to speak to you soon. Sincerely, Mike Nasrat - Customer Relations - mike.nasrat@sloaneautos.com

October 28, 2014

You do not just buying a car, you get long term relationship Before coming to SloanToyotaOfMalvern I went to different places such as as Conicelli, JefDambrosio, NissanOfExton and even went to New Jersey to see More

by abdulazize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2014 -

Sloane Toyota of Malvern responded

Thank you so much for the great review! It is great to hear we were able to give you such a positive car-buying experience. Mohammed exemplifies our commitment to customer service and he provided you with an informative service and was of such help to get you set up with your new car. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Please remember us whenever future auto needs may arise as our door is always open to assist you. If you haven't, be sure to visit us on Facebook as we frequently update with specials and offers and discounts! Sincerely, Mike Nasrat - Customer Relations

October 27, 2014

Ultimate salesperson-Mohamed at Sloane Toyota Malvern Professional , Curtious and Respectful- Mohamed explained and answered ALL my many questions. Our families have purchased/leased over 10 vehicles. W More

by GeorgeRemax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2014 -

Sloane Toyota of Malvern responded

George, thank you so much for this great 5-star review! Mohammed is a great member of our team and we are glad to know that he was were able to provide you with pressure-free and well- informed service. Our goal is to keep you coming back for all of your future automotive needs and have the confidence to refer your friends and family! We truly appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Mike Nasrat - Customer Relations

October 21, 2014

Overall great experience Fifth car purchased from Here, highly satisfied every time. Overall great experience, best deal in area. If you are looking to buy a new car come her More

by Qrktm
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Sloane Toyota of Malvern responded

Your glowing review means a lot to us. It’s great to hear that Mohammed was able to assist you once again in finding the perfect vehicle. We are so pleased to hear that we could always make you feel happy and satisfied with your purchases. We look forward to assisting you with your future sales and service needs. Take care! Sincerely, Mike Nasrat - Customer Relations

October 14, 2014

Best car experience ever I can't say enough good things about Mohamed and the information he provided and deal he worked out for me. He obviously takes customer service and re More

by dick.primanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2014 -

Sloane Toyota of Malvern responded

Thank you so much for the nice review. Mohammed is a key component of our team here at Sloane Toyota of Malvern, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours properly can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Mike Nasrat - Customer Relations

October 11, 2014

Excellent service and professionalism! This is my first time meeting Mohamed Sid after hearing wonderful things about him. When we arrived at Sloane we were greeted by Mohamed and he immedi More

by Acullum824
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2014 -

Sloane Toyota of Malvern responded

Thank you for the glowing review and exceptional star rating! It is truly gratifying to hear that you had such a great experience here at Sloane Toyota of Malvern. Offering our guests a quality car-shopping experience is one of our top priorities, and we do everything we can to support our customers in helping them find the perfect vehicle. I’m glad to hear that our team was able to assist you with your car purchase. We know that when we work together as a team we achieve more and it is wonderful that your visit reflects this. Please let us know if you have any questions or need anything else. Remember to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Mike Nasrat - Customer Relations

October 03, 2014

A Good Customer Visit William Foltz of Sloan Toyota was courteous, efficient and effective and worked hard to fit my needs. He was knowledgeable about the vehicle and the More

by big apple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Foltz
Oct 07, 2014 -

Sloane Toyota of Malvern responded

Thank you for taking the time to write about your feedback! William is a great addition to our sales team. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We are glad he was able to satisfy your visit with your new purchase and the service you have received. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Mike Nasrat - Customer Relations

September 25, 2014

Mohamed Sid Sloane Toyota is amazing and my rep. Mohamed Sid is absolutely the best. I have been dealing with him since 2000 and he is the best in the business. More

by faraz aftab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2014 -

Sloane Toyota of Malvern responded

We love hearing from our customers, so thank you for taking you time to share this humbling review! Our goal is to provide best customer care possible; I am glad that Mohamed could always make you feel happy, satisfied and like a part of the the Sloane Toyota of Malvern family with your great experiences! We appreciate your great recommendation and please don't hesitate to let us know if you have further needs. Sincerely, Mike Nasrat - Customer Relations

September 15, 2014

Outstanding customer service to be proud of My husband and I purchased a 2014 Toyota Tundra from Sloane of Malvern in August. The entire sales process was refreshingly easy. When my husband me More

by chattykathy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Castelli, Mike Nasrat
Sep 16, 2014 -

Sloane Toyota of Malvern responded

Thank you for the glowing review and exceptional star rating! It is truly gratifying to hear that you and your husband had such a great experience here at Sloane Toyota of Malvern. Offering our guests a quality car-shopping experience is one of our top priorities, and we do everything we can to support our customers in helping them find the perfect vehicle. I am glad to hear that Angelo and the rest of the team were able to assist you with your recent car purchase. Please let us know if you have any questions or need anything else. Remember to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Sincerely, Mike Nasrat - Customer Relations

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