Sloane Toyota of Malvern

Outstanding customer service!! We couldn't have been happier with our new car and the great customer service we received from Aaron and the team. We didn't feel pressured or rushed We couldn't have been happier with our new car and the great customer service we received from Aaron and the team. We didn't feel pressured or rushed, both Aaron and Jimmy stayed late to answer our questions and get us on our way. Aaron was very thorough making sure we understood everything, and we'd recommend him to any of our friends. More

Consistently Outstanding Service Just completed another outstanding service appointment on our Toyota Highlander. Originally bought the car from Mohamed couple years back. Have alwa Just completed another outstanding service appointment on our Toyota Highlander. Originally bought the car from Mohamed couple years back. Have always taken the car back to Sloane/Malvern for routine/periodic/required service. Today's service was usual pleasant, efficient, expeditious service experience with Dennis Hoffman and Sergio Santana. Waiting room area is great, restrooms were spotless, everyone on the staff has pleasant, upbeat demeanor. It is actually a bit of a drive from my residence to the Malvern location, but because of the outstanding service I always have received, I wouldn't think of taking the car to any other Toyota dealer location even though there is one much closer to my residence. Can't say enough about how great this dealer/service agency is!!!! More

great people and service just purchased my second rav4 from Sloan in Malvern from Mohammed. would not buy from any other dealer or Mohammed on the planet, period. so, hats off just purchased my second rav4 from Sloan in Malvern from Mohammed. would not buy from any other dealer or Mohammed on the planet, period. so, hats off to them. More

Another great experience with Mohamed! I have known Mohamed for 15 years. Every member of my family will only work with him. He has never disappointed me or any person I have referred to hi I have known Mohamed for 15 years. Every member of my family will only work with him. He has never disappointed me or any person I have referred to him. If you have been shopping around or just started thinking about buying a car, I would highly recommend you stop in and see Mohamed. If he's busy (like most good salespeople usually are) I would suggest you wait for him. He's worth your time to speak to directly. You won't feel pressured at any point - you will have a salesman actually listen to what you need and want, and he will work out a deal you'll be happy with for years to come. I bought a used 4Runner after trading in my 240k mile 4Runner. I was impressed with how everyone at Sloane treated me. Mohamed in the selection and working out the price, Mike Nazrat in welcoming me to another purchase and Jim Horrex when working out the payment and banking options. Even the used car manager came out and introduced himself after appraising my trade-in. Great place to buy a car and wouldn't go anywhere else! More

Came to get a value on Explorer....left with a Rav4 So I came to Sloane to just get a value on my 2007 Explorer as a trade-in since my wife and I JUST started thinking about replacing it. Frank, the aw So I came to Sloane to just get a value on my 2007 Explorer as a trade-in since my wife and I JUST started thinking about replacing it. Frank, the awesome sales person at Sloane answered every question I had about the differences between purchase and leasing and was extremely helpful. After spending an hour with me, I decided I liked the Rav4 and that I would be leasing the one that I had test driven. They worked with me to meet my finances, and made me feel completely at home. I would definitely recommend Sloane Toyota of Malvern to anyone, and will most definitely be getting my next vehicle there as well. More

Wonderful experience! Mohammed was such a great sales person to work with. He got me a great deal without the normal stress of going to a car dealership! I will be recommen Mohammed was such a great sales person to work with. He got me a great deal without the normal stress of going to a car dealership! I will be recommending him to anyone who is looking to buy a car! More

Toyota Venza Purchase This is my second car I have purchased from Sloan. Very fair and professional. They also looked at the data I brought in and took it into considera This is my second car I have purchased from Sloan. Very fair and professional. They also looked at the data I brought in and took it into consideration for both the new car and the train in. More

up front and honest. no BS upfront and nice people, ask for Mohamed. . Takes care of customer during and after the sale, extra perks that weren't expected, thank you! no BS upfront and nice people, ask for Mohamed. . Takes care of customer during and after the sale, extra perks that weren't expected, thank you! More

I have a terrific salesman in Mohammed. This is my 3rd Toyota that I have purchased from Mohammed. He is professional and always follows up to make sure everything is going ok. Glad that h This is my 3rd Toyota that I have purchased from Mohammed. He is professional and always follows up to make sure everything is going ok. Glad that he makes it so easy !!! More

Aggressive sales tactics I went to this location to look at cars. I gave my keys to a sales representative to have it appraised. When we returned from the test drive I aske I went to this location to look at cars. I gave my keys to a sales representative to have it appraised. When we returned from the test drive I asked the salesperson for my keys and he wouldn't retrieve them but instead pressured me to buy a vehicle priced well over market value. When I stood up to leave he still wouldn't bring me my keys but instead got the manager who continued to pressure me to purchase the car. I didn't get my keys back until I got very upset. They are a very aggressive sales team that will push you to spend beyond your budget. I've never experienced this kind of harassment in any kind of purchase. I ended up going to Conicelli Toyota of Springfield. The staff at Conicelli of Springfield are very knowledgeable and assisted me in purchasing a quality vehicle within my budget. I highly recommend Conicelli Toyota of Springfield. More