Sloane Toyota of Malvern

Refreshingly simple I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payof I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payoff. Whole process took less than a half hour. Highly recommend. More

What an Easy Process This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to door delivery, I can only say I have had only a positive experience. Mike worked tirelessly to get my car payment to what I needed and got me the exact car I wanted each time without any hassle. Donnie was awesome with delivery. I tell all my friends to go see Mike. More

EXCELLENT experience in every way. Best car dealer out there I dealt, primarily, with Rick Dyer. I've been buying vehicles for over forty years, and Rick is an outstanding salesman. The process can be stressfu I dealt, primarily, with Rick Dyer. I've been buying vehicles for over forty years, and Rick is an outstanding salesman. The process can be stressful; but not with these guys ! I knew exactly what I wanted....I wasn't going to compromise, and with Rick , I didn't have to. The Tacoma I bought exceeded expectations. I researched this product extensively; I knew the best possible price for this amazing truck but didn't have to haggle, both Rick Dyer and Chelsee King had it dialed in. There was no BS, just honest car people with integrity. In all my years of buying from dealerships, SLOANE and it's staff are the best of the best. I did have to drive over an hour from my home in Southern Delaware, but it was well worth it. A final note: after buying my new Tacoma, it took about three days to get a ride back up to the dealership to bring my new ride home; Rick parked my Taco front and center of the showroom and kept an eye out, even checking to make sure I had locked everything securely. I've rarely seen such remarkable attention to detail and friendly service ; every aspect of my buying experience with the SLOAN staff and especially Rick Dyer was above and beyond.......and I absolutely love my Tacoma TRD-OFF Road. Thank you all at Sloane Toyota ! Gordon Roan Townsend DE More

Zero star experience at Sloane Toyota Service Malvern I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even afte I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even after a confirmed appointment and clearly mentioning all the requests in my online appointment A snapshot of what happened at the service location: - Reached service station at around 3:40, provided keys to the person taking my car, and went to the service desk - Was met by Mr. D at service reception and asked for my phone number - When I asked if they are going to have a look at my other requests, I had to again provide all details of these requests - Got an answer that its almost closing time and the team will not be able to do it today. - I mentioned that I am OK with keeping the car and coming back tomorrow. Mr. D called someone one the phone to pick me up - Thinking that this was the shuttle to drop me, was surprised to see my own car being brought back. - Went back to Mr. D to ask if someone will be dropping me off and bring back the car, I got the answer that he will call me back tomorrow when its done - When came out, the car keys were in the car. - Went back again to Mr. D since I was a bit confused at this stage as to exactly where the understanding gap was. - Now without even listening, Mr. Dave told me to come back with my car the next day to get all the service requests done as anyways the team will not start working on it before next day. - I had to leave my work early to make sure I don't miss the 4 PM appointment. And below is the extract from the request made on web portal: Web App. - Shuttle: For Drop Off. - Transmission Software Update Tsb-0194-17 requested - Rear View Camera Guidelines Seems To Be Offset - Check Front Shock Absorbers. Seems Lot Of Play When Going Over Bumps More

Great experience! Angelo was a great help in the process of identifying the best car for my teenage daughter. He was very informative and honest He provided us with a g Angelo was a great help in the process of identifying the best car for my teenage daughter. He was very informative and honest He provided us with a great option for a certified vehicle that I hope will serve my daughter well for quite some time. More

Nice purchasing experience James is a very nice salesman. He tried his best to tell me how to use the functions of this Ford SUV although they are Toyota dealer. My family is sa James is a very nice salesman. He tried his best to tell me how to use the functions of this Ford SUV although they are Toyota dealer. My family is satisfied with his professional service. More

Customer-first, honest, knowledgeable Kevin is extremely knowledgeable about the Toyota line of cars and truly wants what is in your best interest. He was very straightforward about Toyota Kevin is extremely knowledgeable about the Toyota line of cars and truly wants what is in your best interest. He was very straightforward about Toyota’s certified policies, fees, and out the door cost, putting everything in writing. I ended up purchasing a Toyota car at Sloane in Philadelphia instead due to availability of a certain model. Kevin still followed up a few days later to ask how I liked the new car and if I had any questions on the features and their operation. A breath of fresh air in an industry where I have had prior less than desirable experiences. More

Helpful and Accommodating The folks at Sloane Toyota did a fine job of guiding me through the maze of having leased a car in Wisconsin and then, two years later, actually purch The folks at Sloane Toyota did a fine job of guiding me through the maze of having leased a car in Wisconsin and then, two years later, actually purchasing the vehicle in Pennsylvania.It took a little while but, with their help, it got done. More

I would come back and request Angelo as my salesman. Our salesman, Angelo Castelli, was a pleasure to work with and very informative. He acted in a professional way and was knowledgeable and helpful thr Our salesman, Angelo Castelli, was a pleasure to work with and very informative. He acted in a professional way and was knowledgeable and helpful throughout the entire sale. Although we did not spend as much time with James Brooks, he too was very helpful and we enjoyed working with him. More

Purchase of 2018 Highlander Hybrid The service at Sloane Toyota of Malvern was great - our salesperson Bill Shirley was very knowledgeable and took the time to answer all our questions. The service at Sloane Toyota of Malvern was great - our salesperson Bill Shirley was very knowledgeable and took the time to answer all our questions. A wonderful experience! More