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Sloane Toyota of Malvern

Malvern, PA

4.9
2,931 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 2,931 reviews

October 09, 2018

No hassle Dimitri was very patient and helpful throughout our buying experience. We purchased a preowned Highlander for my wife when we were looking at the RAV4 More

by John F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gilligan, Dimitri Chalhoub
Oct 09, 2018 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 06, 2018

No pressure. Mohammed is an excellent sales person. Really listened to my needs. I feel he puts his customers first. And was very helpful and made it easy to purch More

by Ntav2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Sloane Toyota of Malvern responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 06, 2018

Sales Review My experience at this dealership was amazing. Mohammed was a pleasure to work with and exceeded expectations. He puts his customers first. I am excite More

by KCurran2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Sloane Toyota of Malvern responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 05, 2018

Great buying experience I have shopped the internet looking for a reliable used car for my wife. Sloane advertised what I was looking for and could afford. I contacted them More

by Phillymark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Chalhoub, Chelsee King
Oct 09, 2018 -

Sloane Toyota of Malvern responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure tha t you enjoy your car for many years to come. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

September 25, 2018

Helped me with everything that I needed Quick process to help me with the car that I wanted. Friendly staff and well established location. Angelo was a great help with the whole process. More

by cstab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Sloane Toyota of Malvern responded

I am so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

September 24, 2018

Detail team ruined my experience Upon final inspection of my new “used” vehicle the entire taillight assembly was ripped from the rear of the vehicle, (unable to be located when an ho More

by DaleMess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Brooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Sales Manager
Sep 25, 2018 -

Sloane Toyota of Malvern responded

Thank you for your feedback. Here at Sloane Toyota of Malvern, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our dealership. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

Oct 01, 2018 -

DaleMess responded

What now? A computer generated faux pas apology!? After multiple calls and emails to every person in this dealership, no response whatsoever! DONT DEAL With SLOANE TOYOTA! They have done absolutely nothing to make me a happy customer after I bought a perfect used vehicle and it was in an accident caused internally by their own employees! I expected to be compensated monetarily, not just with a vehicle repair job, on a previously pristine vehicle!

September 24, 2018

Amazing service and outstanding buying experience at Sloane! From the moment I called, Mohammed took care of me like family. He was very friendly and understood my needs. He worked to get me exactly what I was l More

by Daniel Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your kind words about your experience at Sloane Toyota of Malvern! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

September 23, 2018

no pressure buying Angelo was a great person and saleman. From the first contact on the call i made to the dealership in malvern, to when we met in person. no pressure, More

by Russelk80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Sloane Toyota of Malvern responded

Hi Russel. It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Sloane Toyota of Malvern. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

September 21, 2018

Non-Pressure Sales We started looking at cars with Angelo over a month ago. We stated our needs and Angelo worked with us to identify the options. We went away for a m More

by Sienna Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Sloane Toyota of Malvern responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Sloane Toyota of Malvern again! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

September 13, 2018

Great experience @ sloane! I worked with Mohamed and he is the best! Not pushy, got me exactly what I was looking for (rav4) with a great deal! He is sociable and really cares a More

by JenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Sloane Toyota of Malvern responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Have fun in your new Rav4 and thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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