Sloane Toyota Glenside - Service Center

Fantastic job and phenomenal staff and superb mr Safdar incredibly done his job we are super excited with our new Toyota Camry and in future we will update our vehicles from You guys incredibly done his job we are super excited with our new Toyota Camry and in future we will update our vehicles from You guys More

Two weeks getting the run around to schedule an appt. Two weeks getting the run around to schedule an appt. for a serious car problem. Told to leave message with service manager x 2 as unable to sched Two weeks getting the run around to schedule an appt. for a serious car problem. Told to leave message with service manager x 2 as unable to schedule appointment on line. No return calls from service manager and 5 minutes on hold waiting for to talk to his boss who had no voice mail and didn't answer. What has happened to Sloane Toyota accountability and customer service? Still haven't gotten an appointment. More

I would like to extend my sincere Thank you for an exceptional customer service today provided by Nick.He was kind,promt and extremely professional and helpful! Tihomir Kovachev exceptional customer service today provided by Nick.He was kind,promt and extremely professional and helpful! Tihomir Kovachev More

Worst experience I have ever had. Going on an hour and 40 minutes for an OIL CHANGE. No respect for customers time. So very upset minutes for an OIL CHANGE. No respect for customers time. So very upset More

Slone Toyota of Glenside is the best I shop around for the best car and the best deal that fits in my budget and they're the winner 🏆 handsdown. Jammies the financial manager is the bomb Safdart and Alex the best car and the best deal that fits in my budget and they're the winner 🏆 handsdown. Jammies the financial manager is the bomb Safdart and Alex also are the best salesmen More

My experience with the service department was less than desirable. Simply stated they have absolute no respect for the customers time. What is the point of making an appointment at 8am if you had no inte desirable. Simply stated they have absolute no respect for the customers time. What is the point of making an appointment at 8am if you had no intention of working on my vehicle until the afternoon. I understand the things take time and figured at most they would have my truck for 4 hours to complete an oil change, tire rotation, and state inspection. Apparently simple routine maintenance takes 7 hours. I utilized the text system making them aware of the time crunch I was under and needed my vehicle ASAP. After my initial text I checked in 2 hours later on an estimated completion time only to receive an all caps response. When I mentioned how unprofessional and unnecessary that all caps response was to the service team. I got a response about that is how the system generates messages. My response was no sir none of the other messages came through that way so it wasn't your system. He then just walked away from me to got my vehicle and gave it to me with a black marks from someone's hands on the plastic around the seat belt. I have been using this service department for years but if this is the level of professionalism and customer service they strive for I will have to find a new Toyota service team More

Arthur has been a great sales person for me and I will recommend him to everyone. See You should go see Arthur at Sloane Toyota today ! recommend him to everyone. See You should go see Arthur at Sloane Toyota today ! More

Rob Fox possesses excellent customer service skills. Very friendly and helpful. Went above and beyond. He aims to please. Thank you very very much Rob. If you want good service, go see Rob Fox at Toyo Very friendly and helpful. Went above and beyond. He aims to please. Thank you very very much Rob. If you want good service, go see Rob Fox at Toyota dealership on Easton Rd. More

Misleading Prices of Services on Website I waited a month pass when my actual service was needed just to have my car serviced by Sloane Toyota. I have always had great experiences overall wit I waited a month pass when my actual service was needed just to have my car serviced by Sloane Toyota. I have always had great experiences overall with this dealership but not today unfortunately. I scheduled an appointment online and checked the box for a $39.95 service. When I arrived my charge was for $80.00. I spoke to someone ( who I was later told named Alan) that told me my charge was for an additional service that was suppose to be combined with the actual service I scheduled the appointment for. I was confused because on their website it states $39.95. I asked why it wasn't stated on the site or disclosed to me when i dropped off my vehicle. All he kept repeating was that I needed both services and if I have an issue with it I should take it up with PennDot. Why advertise separate prices for a service knowing that it won't be the final price. Also I clearly asked before dropping off the vehicle if I needed to do anything with paperwork or if anything was needed from me. I was told no and that i could just leave. I wish that someone had gone over the information with me before receiving the service so I wouldn't have been caught off guard. I also didn't appreciate Alan's sarcasm. ( Everyone else was wonderful ) More