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Sloane Toyota Glenside - Service Center

Glenside, PA

4.6
121 Reviews

121 Reviews of Sloane Toyota Glenside - Service Center

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October 21, 2022

I had to call them to see if my car was ready for pickup. It was a while before someone called me back “saying did they call you to let you know it’s ready for pick up.” No. More

by MERCERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 24, 2022 -

Sloane Toyota of Glenside responded

I am very sorry for the delay in returning your call. Thank you for sharing this feedback with the Sloane Toyota of Glenside team and leaving us a five-star review. I look forward to assisting you again down the road. Take care, Dave Meyrick - Service Manager - 215-885-5402

October 20, 2022

Phenomenal dealership! Professional and courteous. I have been buying and servicing my cars here for over 10 years More

by Ted Cummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Laigaie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Fox
Oct 20, 2022 -

Sloane Toyota of Glenside responded

Ted, it's so great to see your glowing review of Sloane Toyota of Glenside! Thank you for your loyal business, and we look forward to seeing you again!

August 21, 2022

10000 mile service done on Friday. When they rotated tires they left one of my caps off my wheels. I didn’t notice until I left and I don’t live in area. In military in NY. More

by gregordillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Aug 23, 2022 -

Sloane Toyota of Glenside responded

It is disappointing to see that your service experience was unsatisfactory and I would like to see what I can do to make things right for you. Please give me a call at your earliest convenience and I will be happy to help get this sorted out. Thank you for your feedback, Dave Meyrick - Service Manager - 215-885-5402

August 04, 2022

I have been coming to Sloane Toyota for over 25 years and service has always been excellent the people have always been excellent and my service advisor Alan is excellent also I would recommend highly to any More

by Artpace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan in service- great
Aug 04, 2022 -

Sloane Toyota of Glenside responded

We are so grateful for your 25+ years of business! Thank you for choosing Sloane Toyota of Glenside and for sharing your kind words about Alan and the team. We look forward to your next visit!

July 22, 2022

Great job diagnosising the problem. All the people I interacted with were very kind and helpful. More

by dbecker0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service and lady at checkout
Jul 25, 2022 -

Sloane Toyota of Glenside responded

We are grateful to have your business and support. Thanks for taking the time to leave us a review! - The Sloane Toyota of Glenside Team

July 14, 2022

Hi! Once again excellent service. I received my RAV4 weather mats and they fit perfect. My wait time was super quick. Everyone are very helpful and read More

by val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom Leibowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Sloane Toyota of Glenside responded

Hey Val! It makes our day to see that you got your RAV4's weather mats. We appreciate your business and kind words about the Sloane Toyota of Glenside team!

July 07, 2022

Quick in and out. .We’ll done!!! Be back in 5,000 miles👍🏻thanks Mello and the team…A plus service.. More

by Thom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 07, 2022 -

Sloane Toyota of Glenside responded

Thom, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Mello and the Sloane Toyota of Glenside team. Drive safely, and we hope to see you back!

June 21, 2022

They actually do seem to care about taking care if their customers. That is unusual. More

by Rdr91
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristin in Service
Jun 22, 2022 -

Sloane Toyota of Glenside responded

We are thrilled that the dedication of our team is clear to see! Thank you for choosing Sloane Toyota of Glenside and for stopping by to leave a review. We look forward to welcoming you back next time!

March 08, 2022

Sloan Toyota is the best very professional. staff friendly very patient and will do what ever it takes to get you a good deal and to get you the car of your dreams. More

by Donaldstanton8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lamon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Laigaie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Sloane Toyota of Glenside responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

February 17, 2022

Extremely poor communication and unable to meet expectations of deadlines. Also did not notate actual parameters of services provided. More

by Brian.ego9714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristen
Mar 08, 2022 -

Sloane Toyota of Glenside responded

Diana, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400

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