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Sloane Toyota Glenside - Service Center

Glenside, PA

4.6
115 Reviews
Call Service Center (215) 885-5400

115 Reviews of Sloane Toyota Glenside - Service Center

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March 28, 2024

Outstanding dealer. Longtime customer who has always had service and all other matters handled very, very well. More

by Alschnay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anessa Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Sloane Toyota of Glenside responded

We're grateful for your loyalty and pleased to know that you've consistently had a great experience with us at Sloane Toyota of Glenside. Thanks for the stellar review!

February 09, 2024

Mark was very supportive. He guided me as I tried to finagle insurance issues. He kept me updated on the car status. The car was returned to me very clean. More

by tc.mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Downey
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Feb 09, 2024 -

Sloane Toyota of Glenside responded

It's great to know that Mark was able to assist you effectively at Sloane Toyota of Glenside. We always aim for top-notch service and we're glad he kept you updated throughout the process!

February 04, 2024

Their waiting room chairs are not conducive to an 84 year old with arthritis. The chairs are too low to the floor and hard to get out of. I hurt my knees trying to get up. I had no help from any of their em More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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Feb 05, 2024 -

Sloane Toyota of Glenside responded

Chuck, I'm sincerely sorry to see this feedback. We want to provide a comfortable and accessible environment for all our customers, and it's quite concerning this was not your experience. Your comments will be taken into consideration as we continually strive to improve our services and facility, and if there's anything else I can assist you with at this time, I invite you to contact me directly. Thank you, Dave Meyrick - Service Manager - 215-885-5402

January 09, 2024

Communication is lacking . My car is back at Sloane Toyota , just got it back after a month , picked it up on Jan 5th ,now it's Jan 9th. I made 3 calls , all to voice-mail. I'm More

by goldstar604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 10, 2024 -

Sloane Toyota of Glenside responded

I'm sorry to read about your experience with communication and the issues you've been having with your car. I understand how frustrating this must be, especially when calls are not returned promptly. This is certainly not our standard of service and I'd like to rectify this situation as soon as possible. Please reach out directly to me at a time that suits you best so we can address these concerns directly. Thank you, Dave Meyrick - Service Manager - 215-885-5402

December 29, 2023

Came for my moms new car ended up learning new features about MY car! Awesome customer service. Thanks to Rob! More

by dbareket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Sloane Toyota of Glenside responded

We're glad to know that you had a great experience with us at Sloane Toyota of Glenside! Thanks for the shout-out to Rob, we'll be sure to pass along your kind words.

December 13, 2023

They keep you informed and they do a very good job taking care of your car. More

by charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Destefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Laigaie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Sloane Toyota of Glenside responded

Here at Sloane Toyota of Glenside, we are always thankful for positive feedback from our customers. Thank you, Charles!

October 11, 2023

The staff are friendly and service the is efficient and timely. They do a great job! More

by jdalton703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and all others get 5 stars
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Oct 11, 2023 -

Sloane Toyota of Glenside responded

Thank you for choosing Sloane Toyota of Glenside. We are glad to hear that you are happy with our service! See you next time!

September 27, 2023

Waiting to long for a small job tire light was on wait for two hours More

by billdunston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anessa Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 15, 2023

My car is like new now . Thank you ! You are the best. Thank you again. More

by Louisscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Downey
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Sep 18, 2023 -

Sloane Toyota of Glenside responded

Your feedback makes our day! Thank you for choosing Sloane Toyota of Glenside. Enjoy the smooth ride!

September 15, 2023

I had a great experience! ! Great customer service!!! Very Kind, Helpful and made me feel about but my car!!! More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Lamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Laigaie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Sloane Toyota of Glenside responded

Molly, we're delighted to know you had a great experience at Sloane Toyota of Glenside! Our team is always here to provide top-notch service and make sure you feel confident about your car. Thanks for the review!

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