Sloane Toyota Glenside - Service Center

Great service and great pricing. Always concerned with customer satisfaction. Discuss all needed work before performing service. Only perform the work necessary. No supprises on the bill. Personal attenti customer satisfaction. Discuss all needed work before performing service. Only perform the work necessary. No supprises on the bill. Personal attention from Tom Welsh, the service manager. I recomend this dealership to all of my friends. More

I have always gotten great service at fair prices with Sloane Toyota. The service department is well organized and run efficiently by Tom Welsh and a courteous staff of highly motivated individuals who ma Sloane Toyota. The service department is well organized and run efficiently by Tom Welsh and a courteous staff of highly motivated individuals who make it their business to ensure you have the best experience possible. They always get you in and out quickly and take great interest filling your service and maintenance needs. The service department waiting area is clean and comfortable. I will continue to recommend Sloane Toyota of Glenside to anyone looking for a great place to get their car serviced. More

I received a safety recall notice from Toyota that said our 2004 Corolla needed to have the front door glass bolts replaced. I called up Sloane Toyota at Glenside on a Wednesday and the guy who answered th our 2004 Corolla needed to have the front door glass bolts replaced. I called up Sloane Toyota at Glenside on a Wednesday and the guy who answered the phone said that they didn't have any more available times for this week. I asked if there wasn't any way to get it done ASAP, since (and I quote from the notice) "the door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury." He told me it's nothing serious. Huh? Is Sloane willing to guarantee that? If it's nothing serious, why did Toyota send me a safety recall notice? Finally, he told me that I could drop off my car in the morning and pick it up in the evening. Thanks, how am I supposed to get anywhere with my only car stuck in the shop all day? I guess everyone at Sloane has an extra car lying around. This kind of attitude is nothing new. Every time I've called Sloane Toyota or gone to get my car serviced, they made me feel as if I was imposing on them, like they were doing me a favor by servicing my car. Customer service is important, but apparently not to Sloane Toyota. I will never deal with them again, and I'll be sure to let everyone I know not to go to them to buy a car. Toyota's a good car company, in my opinion, and there are lots of different dealerships you can choose from. Do some research and choose one with better service. More