Sloane Toyota Glenside - Service Center

Good and bad Went to change tires and no Toyota wheel lock socket. In that I have never used, it was likely used by dealer and never replaced however couldn’t know Went to change tires and no Toyota wheel lock socket. In that I have never used, it was likely used by dealer and never replaced however couldn’t know when and where. Went to dealer ((with car) and part dept examined and sold socket for 20.00. Car on lift at tire store and the socket was the wrong one Back to dealer to get correct socket and parts said they thought it might have been wrong. If that was the case they why not pop hubcap and check. I did exchange for correct socket but was no apology for wrong part and wasted time. I understand things happen but a “sorry” isn’t too much to ask. I was going to rate a 2-3 but the service advisors are efficient and friendly and warrant a 5. Averaged out at a 4 rating but there is room for improvement More

Car maintenance He was the sales rep in charge of my car purchase great at answering my questions. I would definitely recommend his service to other people. He was the sales rep in charge of my car purchase great at answering my questions. I would definitely recommend his service to other people. More

Very pleasant to deal with I had bought my car several months back. First time from Sloane. Rob Fox has made a point each time I visited for scheduled service, to say hello and I had bought my car several months back. First time from Sloane. Rob Fox has made a point each time I visited for scheduled service, to say hello and offer any assistance. Add that to his excellent support in the process when I bought the car, it just makes for a good experience.. Service department has been efficient, nice and helpful the few times I have used them. More

Top of the line dealership Salesman Rob Fox has always answered every phone call and question honestly and the service dept is just as great .would recommend Sloane of Glenside Salesman Rob Fox has always answered every phone call and question honestly and the service dept is just as great .would recommend Sloane of Glenside to all my friends . More

Friendly service Great dealership that communicates well with its customer. Always sending me emails letting me know when I need service. Just wish they would offer co Great dealership that communicates well with its customer. Always sending me emails letting me know when I need service. Just wish they would offer complentary carwash abd vacuuming. More

3 Highlanders ... and Counting Rob Fox has guided me through the leasing of three Highlanders over the past 5 years, and I could not be happier. The car itself has been reliable, co Rob Fox has guided me through the leasing of three Highlanders over the past 5 years, and I could not be happier. The car itself has been reliable, comfortable and a tremendous blend of comfort, luxury and utility. Rob's professionalism, attention to my needs and unfailing ability to keep a check on me make him the best salesperson I have ever known! From my Black Highlander with Tan Interior, Shoreline Blue and Black, and now the Gun Metal Gray an Black ... Rob has always found the car that I wanted - and would be happy with. More

Tip Notch Salesmen What can I say about Rob Fox at Sloane? He is like no other car salesman. He goes above and beyond to get what you need on the purchase/lease of a v What can I say about Rob Fox at Sloane? He is like no other car salesman. He goes above and beyond to get what you need on the purchase/lease of a vehicle. He also makes sure to say hello, checks on your vehicle during service and gets you in and out. We would not go anywhere else! More

Mike Graham Just a note to express my thanks to Mike Graham for his consideration and service on my behalf on 31 Oct 18. I bought my vehicle to Sloane’s for sta Just a note to express my thanks to Mike Graham for his consideration and service on my behalf on 31 Oct 18. I bought my vehicle to Sloane’s for state inspection and break service and Mike took care of all arrangements. The Sloane Glenside website is excellent, and I was able to submit a request for service. Mike accepted the request and took care of everything. After check-in, Mike arranged for me a car rental, then kept me informed throughout the day of my cars progress. Mike provided me access to Speed Pay, which expedited the final checkout process. Final checkout, which included rental car return, transport to Sloane’s, and final payment verification, took approximately 15 minutes. Excellent service in my estimation. Thanks Mike for everything. More

Service manager Richard Rozzelle I had to take my car in for an oil change & the following week a State inspection. After a miscommunication with my advisor, I was never contacted whe I had to take my car in for an oil change & the following week a State inspection. After a miscommunication with my advisor, I was never contacted when my vehicle was ready. I contacted the service manager & he was very accommodating. He made sure that I felt heard, he offered a solution & he made me feel like my business mattered. I will definitely be taking my car in to be serviced in the future. As a matter of fact, both my partner & I will be purchasing our next vehicle from here because we both drive Toyota’s. More

Pandora Access to my Camry Rob Fox is smart courteous and helpful. He knows the answers to questions about my Toyota. He answers questions about Bluetooth, Leasing and general Rob Fox is smart courteous and helpful. He knows the answers to questions about my Toyota. He answers questions about Bluetooth, Leasing and general care of my car. More