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Sloane Toyota Glenside - Service Center

Glenside, PA

4.6
116 Reviews
Call Service Center (215) 885-5400

116 Reviews of Sloane Toyota Glenside - Service Center

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December 05, 2024

Very nice customer service and very helpful. Nick is one of the best service advisor he is very knowledgeable and helpful person. This Toyota dealer ship is the best. More

by Alaanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anessa Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Dec 06, 2024 -

Sloane Toyota of Glenside responded

Alaanyel, we're delighted to hear that Nick and the team at Sloane Toyota of Glenside provided you with such excellent service. Thank you for your kind words!

November 22, 2024

Disappointed that an oil change & tire rotation (part of a pre-purchased service plan no less) took 2 hrs to complete. I had the earliest appt, was the 1st Customer to check in and still had to wait 2 hrs. More

by Odonfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers.
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Nov 22, 2024 -

Sloane Toyota of Glenside responded

We aim to provide timely and efficient service, so I apologize for the longer-than-anticipated wait during your recent appointment. Thank you for bringing this to our attention; we'll work on improving our scheduling process. If there's anything else you'd like to discuss, please feel free to reach out. Dave Meyrick - Service Manager - 215-885-5402

November 21, 2024

I had a great customer experience and will take my car back for future maintenance. More

by elizabethharris215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 22, 2024 -

Sloane Toyota of Glenside responded

Elizabeth, it was our pleasure to assist you. Thank you from all of us here at Sloane Toyota of Glenside!

November 05, 2024

The staff should be a little more out going to the customer. Also, you to have a quick service lane for oil changes, tire rotation or other quick services. More

by kpflaumerKevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 12, 2024 -

Sloane Toyota of Glenside responded

Thanks for your feedback. We appreciate your suggestions and will certainly consider them to enhance our customer service experience, including the idea of a quick service lane. If there's anything else you'd like to discuss or suggest, please feel free to reach out to me. Thank you, Dave Meyrick - Service Manager 215-885-5402

October 29, 2024

They did a great job with my 10k checkup. Additionally Patrick spent more than a half hour helping me with some technology features on my 2024 Toyota! That was very helpful to me! More

by marge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
patrick in service
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Oct 30, 2024 -

Sloane Toyota of Glenside responded

We're delighted to hear that Patrick and the team at Sloane Toyota of Glenside provided such helpful service during your 10k checkup, Marge! It's great to know you received the assistance needed with your 2024 Toyota's technology features. Thanks for sharing this positive experience!

October 23, 2024

Service was good Rep was informative about the required work to complete the inspection and keep me updated More

by Missydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lem Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Sloane Toyota of Glenside responded

Missydee, we're glad to hear that our team at Sloane Toyota of Glenside kept you informed and provided good service. Thank you for sharing your experience!

October 19, 2024

I found them very friendly, professional, and helpful. They went above and beyond to help. More

by Dmg518
Recommend Dealer
Yes
Employees Worked With
Nick Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Sloane Toyota of Glenside responded

Your kind review warms our hearts! Thank you from the Sloane Toyota of Glenside Team.

October 19, 2024

Everyone is so helpful and friendly. Dealership is always clean. Service is always done quickly. More

by JBallou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Sloane Toyota of Glenside responded

Thank you for choosing Sloane Toyota of Glenside for your service needs! We look forward to assisting you next time you're in need.

October 15, 2024

They were very responsive when I had a flat and low pressure in my spare. Quick and thoughtfully took care of me without an appointment. Full spare and new tire, matching my other tires. Pat was friend More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, my receiving agent
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Oct 15, 2024 -

Sloane Toyota of Glenside responded

Mary, we're delighted to hear that Pat and the team at Sloane Toyota of Glenside provided you with such prompt and thoughtful service. Thanks for sharing your experience!

October 15, 2024

Sloane in Glenside does a wonderful job on my car. The staff are very helpful and nice. More

by kimtowens62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Destefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Leibowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Sloane Toyota of Glenside responded

Thanks for trusting Sloane Toyota of Glenside with your automotive needs. We appreciate your support and look forward to assisting you again!

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