Sloane Toyota of Glenside | Page 347

David and Lester were great to work with buying our new car. Our service experience prior to buying the new car was less than stellar. We are hoping that the service experience improves as the months g car. Our service experience prior to buying the new car was less than stellar. We are hoping that the service experience improves as the months go forward. Again, Lester and David were wonderful. More

Rob is excellent; he is knowledgable, personable, and honest. He was patient throughout the process and answered all of my questions. Rob was able to help me compare vehicles and alleviated all of my c honest. He was patient throughout the process and answered all of my questions. Rob was able to help me compare vehicles and alleviated all of my concerns. More

Rob Fox provided us with excellent customer service in leasing our new vehicle. This is the second car we have leased with him. We decided to return to him because of the good service, good price, and o leasing our new vehicle. This is the second car we have leased with him. We decided to return to him because of the good service, good price, and overall good experience. More

Steven Thomas gave me outstanding service, I had a wonderful experience from start to end. I would recommend Sloane Toyota Glenside, because of their excellence and outstanding service. wonderful experience from start to end. I would recommend Sloane Toyota Glenside, because of their excellence and outstanding service. More

Justine Pearson was very helpful and accommodating. The extended test drive and competitive pricing were very important factors in making the sale. I would buy a car here again in the future. extended test drive and competitive pricing were very important factors in making the sale. I would buy a car here again in the future. More

David was wonderful! He was friendly and informitive without being pushy. He was incredibly helpful throughout the whole experience. Jack and Chery were great as well. without being pushy. He was incredibly helpful throughout the whole experience. Jack and Chery were great as well. More

Very smart and friendly car dealer. He was able to show me the car I was looking for without having to see too many other models. me the car I was looking for without having to see too many other models. More

I was very pleased with my dealings with Lester Torres and Loretta Reed of Sloane Toyota. Mr. Torres personally drove the car that I wanted from Sloane's other location to Glenside so I could purchase it and Loretta Reed of Sloane Toyota. Mr. Torres personally drove the car that I wanted from Sloane's other location to Glenside so I could purchase it that day. Ms. Reed drove me home while he did so, so I would not have to wait at the dealership. She also made sure that there would be no hassles that would delay the sale. They had the car ready for me that day, so I did not have to go back. When I was in the process of deciding what I wanted, Mr. Torres listened, offered suggestions, but did not try to push a car on me that wasn't what I wanted. His suggestions were a sincere effort to ensure that I bought the car that I wanted for the reasons that that mattered to me. Both he and Ms. Reed were pleasant and helpful, and made the entire process of purchasing my car an enjoyable experience. I would offer Mr. Torres and Ms. Reed the highest recommendation I can: When I went back to pick up my car, I brought my wife so I could introduce her to them in anticipation of the day that she may decide to buy a car. More

I bought my first car from Sloane Toyota Glenside yesterday, and I couldn't be more pleased with my experience. I had spent months researching different cars, dealerships, and financing options and w yesterday, and I couldn't be more pleased with my experience. I had spent months researching different cars, dealerships, and financing options and was really overwhelmed by the number of variables involved in this process. After months of indecision, and securing a loan from my credit union, my husband stepped in and suggested Sloane. We were fortunate enough to be matched with Richard Anderson. Going into the experience I was concerned that I would have to navigate my way through shady sales pitches and condescension. This was not the case with Richard; he was forthright and simply presented the facts. I knew I wanted a Prius and ended up going with one that was more expensive than what I had set out to pay (the price was fair and competitive; I am just stubbornly unrealistic about how much things should cost) but also newer and with significantly less mileage that I had even hoped for. Richard secured us a more competitive financing rate that the one that was offered to me at my credit union and helped us with insurance as well. It was apparent that Richard was charmed by what he perceived to be our quirkiness (my husband never learned to drive, we both have visible tattoos, and we have a dog walker), but he spoke directly to me the entire conversation and was incredibly respectful of that the fact that I was the one making the decisions. I get the strong sense that if I had gone elsewhere with my husband and my father in-law in tow I would have been risking a very different and significantly less pleasant experience. Additionally, Cheryl the finance manager was a pleasure to deal with. Again she offered a friendly, transparent and pressure-free experience. She seemed genuinely excited to help me purchase my first car. I'm still terrified of car ownership, but the customer service I experienced yesterday was exemplary and I too am looking forward to my first free oil change at Sloane Toyota. More