Sloane Toyota of Glenside

Like dealing with family From the very beginning in this dealership we never felt pressured. We came initially for research purposes knowing our purchase days were upon us, an From the very beginning in this dealership we never felt pressured. We came initially for research purposes knowing our purchase days were upon us, and we had purchased our last car from Sloane Toyota of Glenside. We talked with both Jack and Norris on that first day and they were helpful and definitely not making us feel rushed, they never tried to talk us into anything or tried to make us stay when we were ready to go. We returned to look at the Rav 4 but we were also interested in the Honda CRV. They had a CRV brought from their Honda dealership. They worked the numbers for each car, addressed our concerns with each car , negotiated with us fairly, and gave us a great price for our trade in. Once we made a final decision, the paperwork process was quick and painless! We will return to this dealership each time we are ready to upgrade our cars. We will recommend this dealership to anyone who will listen. It was obvious that both Norris and Jack cared, not only to make a sale, but to make sure our needs were met. To make sure that we were getting the safest car for our family- which includes a baby. Thank you for making what could be a horrific experience a great one! More

Good experience I purchased a Toyota vehicle here at Sloane Glenside in April 2014. The experience was a very good one. The salesperson Bo Dahlhausen was very exper I purchased a Toyota vehicle here at Sloane Glenside in April 2014. The experience was a very good one. The salesperson Bo Dahlhausen was very experienced and knowledgeable. I would recommend him if you are in the market for a vehicle. Everything went smoothly with the transaction: from my experience a good dealership! More

Great Service and Value I've never dealt with a better sales person. The knowledge, professionalism and responsiveness was of the best I've ever experienced. I would 100% r I've never dealt with a better sales person. The knowledge, professionalism and responsiveness was of the best I've ever experienced. I would 100% recommend both Sloan and Chris for your next vehicle and look forward to dealings in the future. More

When we arrived at the dealership, we were initially underwhelmed. The receptionist did not greet us, and we were left to wander aimlessly for a good 15 minutes until a sales person saw us. Even then, underwhelmed. The receptionist did not greet us, and we were left to wander aimlessly for a good 15 minutes until a sales person saw us. Even then, when promised he would get us someone to assist us, we stood for another 10 minutes. Finally, they sent Jim to the front to help us, and the experience got much, much better. Jim was respectful of our budgetary limitations, and defied every stereotype of the "slick salesman"- he was empathetic and kind, and in tune with our situation. By the end of the night, he had helped work out a deal with us that allowed us to drive home the vehicle we want and need, while staying within our limits. More

We started looking at a new car months before we actually purchased our Rav4. We spoke with Owen upon our initial visit and told him the same thing. He was very willing to spend as much time with us so that purchased our Rav4. We spoke with Owen upon our initial visit and told him the same thing. He was very willing to spend as much time with us so that we had a good idea of what Toyota could offer in terms of the differences in each Rav and the "deals" that they were offering that month. At the end of the first meeting, Owen asked if he could keep in touch with us and what was the best way to do that without overwhelming us. Very considerate! The only downside of the meeting was the end when the Sales Manager came out and kept pushing us to buy that day... we almost had to be as rude as him to get him to back off! When we finally finished our search and decided to purchase the Rav we called Owen... he was wonderful! He was informative, helpful, and very polite and non-salesman like. He walked us through the entire process of purchasing as well as a in depth review of all that the Rav had to offer. Again, a down side was when we sat to sign the paperwork (not with Owen) and this manager was rude and pushy about getting us to buy packages that we were not interested in. Overall it was a wonderful experience but that was mostly due to working with Owen Taylor! Dawn L. More

This was a very pleasant and fast transaction. My salesperson was Sam Huhn. He was very understanding about our situation and the type vehicle we were looking for. Our daughter is handicapped so we salesperson was Sam Huhn. He was very understanding about our situation and the type vehicle we were looking for. Our daughter is handicapped so we were looking for a large vehicle to accommodate her wheel chair and to have a special Bruno seat installed Sam even went the extra step for us. He went to Sloan's other location and brought the vehicle back for us to look at rather then us traveling out of our way. He was willing to come in on his day off to close the deal. There was no pressure felt by us due to how Sam handled our purchase. Sam answered all our questions and if he did not know an answer he obtained it for us. He was available at our request. I have purchased vehicles before and so far Sloane's is the one we went back to a second vehicle from. Everything was up front and they were comfortable to deal with. I think every dealership should have one trained salesperson with knowledge of adaptive equipment for the disabled. Lou Ricci More

I brought my son here to buy his first car, Rob took the time to explain the differences between the cars he chose to test drive, from gas mileage to warranties, etc,My son is 19 and Rob spoke to him, treat time to explain the differences between the cars he chose to test drive, from gas mileage to warranties, etc,My son is 19 and Rob spoke to him, treated him as an adult , whereas other dealers spoke to me, I was not the one buying the car We spent a few hours going over everything, never felt pressured to buy. Rob showed and explained gadgets in the car after the purchase and told us to call him personally if there were any problems. More

I went there to buy a used car. I was taken care of very well. Everyone was extremely nice and very helpful. No one tried to "sell me" or pull any shenanigans. I would highly recommend if you are looking well. Everyone was extremely nice and very helpful. No one tried to "sell me" or pull any shenanigans. I would highly recommend if you are looking for a car to go to that dealership. Derek More

Great Help with the car I was looking for. Jack Murphy and Bill lemon were very helpful and very responsive to make the purchase very easy to deal with and no pressure. and Bill lemon were very helpful and very responsive to make the purchase very easy to deal with and no pressure. More