Sloane Toyota of Glenside

In and out Best way to buy a car is in person, having a fun test drive, enjoying good conversation and ending the time at the dealership feeling like you’ve had Best way to buy a car is in person, having a fun test drive, enjoying good conversation and ending the time at the dealership feeling like you’ve had a nice visit, leaving with a grand purchase instead of going through an ordeal and leaving with a consolation prize More

An Easy Experience We went into the dealership with an idea of the vehicle we wanted. Rob was great in helping to meet our needs while also showing us similar options th We went into the dealership with an idea of the vehicle we wanted. Rob was great in helping to meet our needs while also showing us similar options that were in our price range. There was no pressure to purchase a vehicle and in the end he made sure to meet a the price a competitor offered us on a similar RAV4. The pruchasing process was easy, which made us happy. More

Friendly, helpful Everyone was very friendly. Knowledgeable about all the different features. Alex took the time to explain everything and make sure I fully understood Everyone was very friendly. Knowledgeable about all the different features. Alex took the time to explain everything and make sure I fully understood especially since this was a first time lease for me. I would definitely recommend going here to family and friends. More

Great buying experience. Less than 2 hours in and out. Beat 3 other prices. Craig , Jeff and Alex were outstanding.Will recommend to all my family. Great dealership and great Less than 2 hours in and out. Beat 3 other prices. Craig , Jeff and Alex were outstanding.Will recommend to all my family. Great dealership and great customer services. More

Toyotas Sells themselves but not at Sloan’s Toyota Glenside I have purchased previously at Sloane Toyota My experience during that purchase what subpar. Since my purchase I have refuse to use their service. I have purchased previously at Sloane Toyota My experience during that purchase what subpar. Since my purchase I have refuse to use their service. However on Black Friday a relative wanted to purchase a Toyota Camry hybrid. The experience with worse.. The primary issues were as follows: 1.Lack of staffing the ratio was three customers to a sales person. 2. Refusal to offer to order the vehicle requested and a very hard push why hybrids were not good purchases (WTH). 3. Dispite a credit app on line they rotated they couldn’t use that credit application asked for s paper applications and they are still shopping the credit and it’s Tuesday. The sales staff were very nice the next level management are Unprofessional and overly familiar to a point of offensive. Fitting every negative stereotype of the sleazy salesmen. The facility had no signage regarding any black Friday sales or promotions. Random people were brings offers with no sales or promotion. “Oh they just asked me to help out”, it was sloppy and chaotic environment. Fortunately I went to another dealer. As you entered the dealership there were several greeter available. I was offered a beverage, your dealer then took you to look at all the cars that were available, offered you the option to order or customi build your automobile. There was signage clearly outinlining the promotions. The group order pizza for all the customers. Most importantly We were able to purchase the three we were seeking. I have over 20 years of executive customer service experience and I feel that qualifies me to provide this feedback professionally as well as a consumer. The rating on yelp of Two star is more accurate. Since 2016 till now the dealership continues to be a very poorly managed organization and I’m extremely disappointed in any Toyota dealership teams that badmouth the hybrids and refuse to order hybrids despite that is the request of the consumer. My hope is that the readers of this comply will understand that this is the consumers world and I have a choice to do business with the dealerships that demonstrate respect and desire for my business. consumers have voice now educate other buyers. More

Tip Notch Salesmen What can I say about Rob Fox at Sloane? He is like no other car salesman. He goes above and beyond to get what you need on the purchase/lease of a v What can I say about Rob Fox at Sloane? He is like no other car salesman. He goes above and beyond to get what you need on the purchase/lease of a vehicle. He also makes sure to say hello, checks on your vehicle during service and gets you in and out. We would not go anywhere else! More