Sloane Toyota of Glenside

Mike was extremely helpful, he made sure I understood everything going on and if I wasn’t sure about something he made sure I understood. everything going on and if I wasn’t sure about something he made sure I understood. More

I continue to go to Sloane Toyota for my car leases because I feel this dealership has great inventory, honest and knowledgeable sales reps, great service for my car throughout the lease, and, most im because I feel this dealership has great inventory, honest and knowledgeable sales reps, great service for my car throughout the lease, and, most importantly, because I have a superior, honest, knowledgeable, and respectful salesman named, Safdar. Mostif!! Safdar has helped me lease my last 3 Toyotas from Sloane. I totally recommend anyone hoping to buy or lease a car make their 1st and only stop at Sloane Toyota of Glenside, and ask to work with Safdar M. Thank you! More

My story is my car was drove to service garage for 10k miles service scheduled, but the garage was not open up then I saw the sign “ Please Pull Forward To Open Automatic Door” that why I drove closer miles service scheduled, but the garage was not open up then I saw the sign “ Please Pull Forward To Open Automatic Door” that why I drove closer and wait but the door still not open up ( the garage door must be open up at this time right? You can see my video below and see my car is close enough to get that garage door open up.) Then I drove closer again and wait for while but door still not open up again. I was decided to walk out and ask for help. Suddenly the garage door is open and hit my car which got the front bumper damages!. One of the service manager came out his name is David Meyrick. The first word from his mouth is that I run into the door. He didn't ask what happen and listen to my explain first. All he said that I was run into the door and the door cannot run into me. But he didn't know that I waited at the front of the door for while and door not open ( something wrong with sensor, I guess). I showed him the video from my dash-cam, but he keep said that is my fault to run into the door and I should fix the damages itself , they don't have any responsibility for this. The services managers keep said Toyota don't pay for my damage And said told who should pay for damage of the door. Really? Your garage door don't get damage much then my car. And Toyota is largest company and ask for me to fix the minor damage at the garage door and that didn’t my fault anyway. It so ridiculous words from the mouth of service manager. However I asked to speak with other manager. They sent out General Manger name is Jeff Lish. He asked me what happened and look at video from dash-cam carefully but still said the same thing with service manager. The only difference is he will contact the company that provided garage door to check on the sensor of garage door if work properly. But can't solved the problem right away. You are the GM. I don't know how you can get to the GM. Common man! my car only have minor damage, you are GM and cant solved this problem well or said some word comfort me because your garage door damager my property and clearly it not my fault? This GM said he also the CEO/ Owner of this Toyota. Really? and I cant talk to anyone beside him here. This is so UNFAIR for me. The video clearly show that door didn't open that why I drove closer and also the sign at door stated “ please pull forward to open automatically”. If the door open at first place then I don't have to drove closer to the door and got damages. My family and I have been loyalty customer to Toyota since 2011 and bought 6 cars so far from Toyota. After yesterday I don't feel to be their customer anymore or recommend anyone to them, because they really have bad customer service from service manager to General Manager. Please see below the video from my dash-cam and picture. You can tell everything from the video. I post the video here to ask for help if the social media can help me share this and bring this message to someone that can solve this problem and understand the worst service that I had at Toyota yesterday. Thank you for your time to read this long review. And hope you understand my situation at this Toyota Glenside PA. More

Honestly Arthur was great! He exceeded all my expectations and got me out of the door in the car I wanted for a good price. expectations and got me out of the door in the car I wanted for a good price. More

Rob and Jeff are great! They were very knowledgeable and helped me choose a car that was best for my needs. I would highly recommend them! helped me choose a car that was best for my needs. I would highly recommend them! More

Arthur Pace Was a big help made sure I got the car I wanted buy any means good guy. wanted buy any means good guy. More

Great guy took his time and gave good advice on what would work best for me would work best for me More

Eric was a rewarding sales representative. He was patient, understanding, knowledgeable, took the time out to make sure the service I received was up to my standard. patient, understanding, knowledgeable, took the time out to make sure the service I received was up to my standard. More

Great service, treated with respect and made sure everything was what we wanted. Transfered a vehicle that we wanted from another of their dealerships and made sure it was exactly what we wanted with everything was what we wanted. Transfered a vehicle that we wanted from another of their dealerships and made sure it was exactly what we wanted with no pressure added. More

My agent was very friendly ,patient and took his time assisting me he did all he could to ensure I left with a car I was comfortable with an took his time helping me find one in my budget I am very grate assisting me he did all he could to ensure I left with a car I was comfortable with an took his time helping me find one in my budget I am very grateful for his services would highly recommend. More