Sloane Toyota of Glenside

Great Experience felt so welcome Will make this my home Great Experience felt so welcome Will make this my home every two years For leasing Great Experience felt so welcome Will make this my home every two years For leasing More

Can I give less than one star? Like all dealers, they will bend over backward and blow your phone up to sell you a car. But when it comes to service, they won't return your call. I just tried doing a will bend over backward and blow your phone up to sell you a car. But when it comes to service, they won't return your call. I just tried doing a live chat to schedule service. I told them I left 5 messages with 2 local dealers (Philadelphia and Glenside) and never received a callback. Their response was "someone will contact you tomorrow" and they disconnected the chat! I love my car but the service that you receive after you buy (at least in the Philadelphia area) is pathetic and unacceptable! I have had my car in a few times and the actual service team was great. However, the people they have in the scheduling department clearly don't know what they are doing and do not care about providing good service. I'm very disappointed. Not to mention that the 2 dealers do not share records. So I had my car inspected in May at the Glenside location because Philly didn't have any appointments open. A month later Philly called me to tell me that I am overdue for my inspection. I told them it was just done in Glenside. She wasn't able to tell me what else was needed because they don't share records. I have been calling since to try to get someone to do a safety inspection and anything else I may need and they have not called me back. Also, I purchased the extended tire warranty that is supposed to include the replacement of my tires for any reason. There was a defect in one of the tires so I called the dealer to have the tire replaced. I noticed that instead of replacing it, they rotated the tires. So now the defective tire is just on a different wheel. Again, I love my car but I am just so disappointed with the stress of trying to get an appointment for service. I am hoping that when I move the new dealer in my area will be better. More

It was a pleasure working with Arthur Pace. His expertise and patience made me feel comfortable throughout the process. He provided ongoing updates to keep me informed. His guidance during this process made and patience made me feel comfortable throughout the process. He provided ongoing updates to keep me informed. His guidance during this process made it stress-free purchasing a car. I will highly recommend Arthur Pace to my friends and family. 5 Stars for Arthur Pace! More

Overall experience was pleasant, speedy, and efficient. Tom did a great job to let me know what is available, and able to get me in and out of the dealership a little bit over an hour. It was no hassle b Tom did a great job to let me know what is available, and able to get me in and out of the dealership a little bit over an hour. It was no hassle buying, and Sloan made my experience a great one. Thank you. Will come back again. More

very friendly, helpful always concerned about making me and my wife feel comfortable. Grateful for your help. and my wife feel comfortable. Grateful for your help. More

Eric did a great job getting me all set with my first ever car purchase! ever car purchase! More

I always have good service at Sloane Toyota, but i was exceptionally appreciative of Eric and Craig finding me a new car during a time when it's almost impossible to find one. I love my Rav4 and I know s exceptionally appreciative of Eric and Craig finding me a new car during a time when it's almost impossible to find one. I love my Rav4 and I know so much more about my car after dealing with Eric Tunkel and Craig Appel. They were extremely informative. Thank you Sloane Toyota for making my purchase so painless! More

Excellent service. Thom knew exact what I needed and let me know when available. Love my new CHR!!!!!! me know when available. Love my new CHR!!!!!! More

Very good service! Quick to respond to my inquiry about a car and then to find me one! car and then to find me one! More

Came in, had my mind set on one car & color & they made it happen ! Jeff lish & alex made getting me my 2021 rav4 lunar rock color (very hard to get) look easy! I had already prepared myself I was going to it happen ! Jeff lish & alex made getting me my 2021 rav4 lunar rock color (very hard to get) look easy! I had already prepared myself I was going to be let down but that didn’t happen! My mom ended up getting the exact same color & car as me. Except mine is a hybrid. Great experience overall! Martin was amazing as well in the finance department! More