Back

Sloane Honda - Service Center

Philadelphia, PA

4.1
148 Reviews

148 Reviews of Sloane Honda - Service Center

Sort by
August 13, 2023

I would highly recommend this place, they did a good job on my car engine More

by Joeber Senador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
Aug 14, 2023 -

Sloane Honda responded

Your review means a lot to us! Thank you for choosing Sloane Honda and for sharing your experience. Drive safely!

August 01, 2023

Keep you informed about the status of your car while you are waiting. The only change that i am disappointed about is the appointment calls are taking by a call center. More

by Mrs Patterson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mccarthy
Aug 02, 2023 -

Sloane Honda responded

We appreciate your feedback and are glad to know you were kept informed during your visit to Sloane Honda. We're sorry for any inconvenience caused by the call center change - we'll take this into consideration as we continue improving our services. Have a wonderful day!

July 22, 2023

As good as their sales department is, so bad is their service. Got a call for service: “ please be there at 8:15am, not on 8:14, not on 8:16, 8:15 precisely. Upon arrival I found a line starting at Bus More

by zdaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 25, 2023 -

Sloane Honda responded

I sincerely apologize for the experience you had with our service department. We strive to welcome our guests with excellent customer service and it's dismaying that we fell short in your case. It seems there was a mix-up on our end about your appointment, and I will look into what happened here. I understand you're upset and that we've lost your confidence, but we do appreciate your feedback as it will help us make improvements in the future. If there's anything else you can add, please reach out. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

June 27, 2023

As usual the employees and service was excelent. That's why mmy last 3 honda's have been taken care of by sloane. More

by adam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Temur Abrorov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeNoble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Sloane Honda responded

Adam, thank you for your loyalty to Sloane Honda! We're glad that our team continues to provide excellent service and keep your Hondas in prime condition. See you next time!

May 03, 2023

A friendly, knowledgeable staff. I have been having my Hondas serviced here for years. I went in for State Inspection. Jamie in service quickly checked me in and kept me informed o More

by edmisczak1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
May 03, 2023 -

Sloane Honda responded

Thank you for reviewing Sloane Honda! Jamie will definitely appreciate your shoutout to his stellar care. We are truly grateful for your loyal business!

April 20, 2023

John, my service adviser, was polite and knowledgeable. I have been using Sloane service since I purchased my car. More

by florencealman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John in service department, I rate him 5 stars.
Apr 21, 2023 -

Sloane Honda responded

Florence, we truly appreciate your kind words about John and the service you've received at Sloane Honda. It's an honor to have earned your trust as a loyal customer. Thank you for choosing Sloane Honda for your vehicle's service needs. We look forward to seeing you again in the future!

April 14, 2023

Not a reputable dealership. Sold me a car with a 90 day limited comprehensive took it back 4+ times kept getting told nothing wrong even had state out and the 2 of them said not More

by Joey8683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Drak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Sloane Honda responded

Mr. Paladino, as you are aware, you scheduled an independent state inspector to come and check out the vehicle and the motor mounts. Their conclusion was that the motor mounts were fine and working as they are designed to. If there is nothing wrong, it can not be covered under a warranty or service agreement. I am sorry that you are unhappy and am certainly willing to discuss trading it in for a different vehicle you are more comfortable with. Feel free to reach out to me to discuss your issue. Thank you, Brett Younger, General Manager, 215 305 5000

April 12, 2023

As always service was excellent. Mark patiently explained what needed to be completed in my car. I appreciated his help. Good dealership! More

by lindaleichter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 16, 2023 -

lindaleichter responded

Thank you for the good service.

Apr 19, 2023 -

Sloane Honda responded

Thank you for your 5 stars and shoutout to Mark! All of us at Sloane Honda appreciate your kind words!

March 22, 2023

The work was meticulous. The attendant was friendly, caring, very professional and made sure that I get prompt and good service. More

by chaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole from Service department
Mar 23, 2023 -

Sloane Honda responded

We're happy to hear your visit was so successful! Everyone at Sloane Honda works hard to deliver quality customer service that is personable, communicative, and efficient. Our team is grateful for your glowing review and looks forward to working with you again!

March 07, 2023

I have been having my Hondas serviced here for years. Jamie in service quickly checked me in car was ready in about her estimated time, More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Kubacki
Mar 08, 2023 -

Sloane Honda responded

Thank you, Bob, for your ongoing trust in the Sloane Honda team to service your Honda! We appreciate your five stars and kind regards for Jamie. See you soon!

...
5
...