148 Reviews of Sloane Honda - Service Center
Keep you informed about the status of your car while you are waiting. The only change that i am disappointed about is the appointment calls are taking by a call center. are waiting. The only change that i am disappointed about is the appointment calls are taking by a call center. More
As good as their sales department is, so bad is their service. Got a call for service: “ please be there at 8:15am, not on 8:14, not on 8:16, 8:15 precisely. Upon arrival I found a line starting at Bus service. Got a call for service: “ please be there at 8:15am, not on 8:14, not on 8:16, 8:15 precisely. Upon arrival I found a line starting at Bustleton Ave. Stepped into the office to let them know I was there, got an angry answer : Don’t you see the line?!! Go there and wait for your turn! So, I just went to the nearest customer friendly shop and did oil change and tire rotation at my cost. On 7/20 my brand new Honda Pilot started spitting out error codes. I came to the dealership and was assured that a service department manager will call me . Never happened. Then I called and was told to bring the car in on Saturday 7/22 8am. After waking up on my very rare day off and coming to the dealership , standing in line, I’ve been told, they have never heard about my appointment. The worst service and the major disrespect to their customers. Avoid that awful dealership by all means! More
As usual the employees and service was excelent. That's why mmy last 3 honda's have been taken care of by sloane. That's why mmy last 3 honda's have been taken care of by sloane. More
A friendly, knowledgeable staff. I have been having my Hondas serviced here for years. I went in for State Inspection. Jamie in service quickly checked me in and kept me informed o I have been having my Hondas serviced here for years. I went in for State Inspection. Jamie in service quickly checked me in and kept me informed of the status of the service needed. More
Not a reputable dealership. Sold me a car with a 90 day limited comprehensive took it back 4+ times kept getting told nothing wrong even had state out and the 2 of them said not Sold me a car with a 90 day limited comprehensive took it back 4+ times kept getting told nothing wrong even had state out and the 2 of them said nothing took it to piazza Honda and found almost every mount was broken🤔🤔🤔 More
As always service was excellent. Mark patiently explained what needed to be completed in my car. I appreciated his help. Good dealership! Mark patiently explained what needed to be completed in my car. I appreciated his help. Good dealership! More
The work was meticulous. The attendant was friendly, caring, very professional and made sure that I get prompt and good service. The attendant was friendly, caring, very professional and made sure that I get prompt and good service. More