Sloane Honda - Service Center

Dropped off car at appointment time taken in immediately did not wait for car within the next three hours was called back to get my car that was finished did not wait for car within the next three hours was called back to get my car that was finished More

Very professional, detailed, convenient to schedule online. Didn’t have to wait for too long. online. Didn’t have to wait for too long. More

Service performed was good. I never received a phone call on status of work on car I phoned the dealership numerous times and told that my car was in process. Phone calls were s I never received a phone call on status of work on car I phoned the dealership numerous times and told that my car was in process. Phone calls were sent to my service adviser and call was transferred to an answering service with no return phone call. I received a phone call the next day informing me that my car was finished. More

Great service and people at the dealership. Highly recommend this dealership for all your needs, Highly recommend this dealership for all your needs, More

Excellent service. Staff is extremely friendly and takes into consideration of having your vehicle’s service completed within the promised time. Staff is extremely friendly and takes into consideration of having your vehicle’s service completed within the promised time. More

Came in for an appointment and met with Dan, he got me in the shop fast. Kept me updated through text during the whole process. Finished early and had me out the door with my car fast. 10/10 service. the shop fast. Kept me updated through text during the whole process. Finished early and had me out the door with my car fast. 10/10 service. More

I have been taking all my Hondas there to have service and my service advisor Jamie works with me. Sloan Honda is a great place to buy new or used they are very friendly and my service advisor Jamie works with me. Sloan Honda is a great place to buy new or used they are very friendly More

It is 443pm…I went to the dealership at 4pm to get an oil change as my service light is on. I was told that I came too late to receive service. The express service person changed his wording once I said expr change as my service light is on. I was told that I came too late to receive service. The express service person changed his wording once I said express service gets served until 530pm. How am I late? His response was well I was supposed to leave 10 minutes ago. He did ask me how low my level is I said 10%. He said well you can get 1000 miles on that percentage. I asked if they could make an appointment he said one of them can help you. I walked to Dan McCarthy desk as he has been servicing my car/s for years. He said yes. I asked if he could schedule me an appointment for an oil change. He told me he doesn’t do that as that’s an express job and that I needed the one man who I just talked to. Anyone who goes to this location knows that on their shortest staffed day there is still at least 5 to 7 people working inside. The manager and someone else was in their office watching and talking. My point is I have been going here for years and the service has drastically declined over time. It saddens me that no one was willing to service a car for an oil change that technically still belongs to them. I am not sure what changes have occurred at this location but if you cannot honor express service on the day to day then don’t offer the service as customers expect to be able to receive services that are offered. More

Thank you Dan, you’re the best service advisor! My dad went in for some issues with the heat, and even with language barrier, Dan was very patient and polite to explain very clearly and instruct h My dad went in for some issues with the heat, and even with language barrier, Dan was very patient and polite to explain very clearly and instruct him how it should work. My dad even said this is the best experience he had at a service center. I couldn’t be more appreciate for your help. Will definitely come back when our Honda needs any service done. Thank you again! More

Most unprofessional place. Put car in for repair -collision. Had damage after they worked on it. They said they would fix it. Would not return calls. Finally returned my c Put car in for repair -collision. Had damage after they worked on it. They said they would fix it. Would not return calls. Finally returned my call which I missed. Called 2more times and texted. No call back. Plus I found out that they outsource it. They don’t do the work in house. Worse experience. Oh….had it for a week. I have photos but I can’t post them here unfortunately More