151 Reviews of Sloane Honda - Service Center
Took my car in for service May 8th after the mechanic I have been going to for 30 years could not correct a TPMS problem. I received a call from Ian several hours later telling me all 4 tire sensors were b have been going to for 30 years could not correct a TPMS problem. I received a call from Ian several hours later telling me all 4 tire sensors were bad and needed replacing. I called my mechanic and was informed 2 of the sensors were replaced in October 2012 when the problem started. He further stated the sensors were purchased from Sloane and had a one year gaurantee. I called Ian back telling him I would pay for the installation of all 4 sensors but would only pay for 2 sensors since 2 were still under warranty. Ian said he would "have to look into it" and call me back. 2 hours later Ian called back telling me miraculously now only one sensor needed replacing. Naturally it was not one of the sensors installed in October.The one sensor and programing cost over $200. If I hadn't questioned the original call I guess I would have been ripped off to the tune of almost $700. A few days later I received a survey. I included the above information. About 2 weeks ago I received an email from Mr. Viggiano reminding me of additional service I needed. I did not include the details from my visit but replied I would never set foot in his dealership again. I never got a response from either email so I guess they don't care. Insult has been added to injury. On Sunday June 23 the TPMS light went on and off a couple of times. It went back on again on June 25th and is still on. I have ZERO confidence in Sloane and deciding what my next move will be. More