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Sloane Honda - Service Center

Philadelphia, PA

4.1
148 Reviews

148 Reviews of Sloane Honda - Service Center

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June 04, 2015

Left in waiting room for two hours Three days now and no call back. Went to get my oil changed Monday evening June 1 was given a slip by the employee in the garage and told that someone More

by Gerry B.
Recommend Dealer
No
Employees Worked With
Unknown
February 12, 2015

Customer service is beyond awful I bought my hoda at this particular dealership and the salesmen are, yes, very nice. However, there is a recall on 2010 Honda civics paint... When my More

by Nicolexamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Downey
Feb 12, 2015 -

Sloane Honda responded

Nicole, it is regrettable to hear of your dissatisfaction with your experience at our dealership. Our highest priority is ensuring 100 percent satisfaction through excellent customer service, and it is disappointing when we fall short with our guests. I would like the opportunity to discuss this with you further. Please contact me at your earliest convenience so that we can begin resolving this issue. I look forward to speaking with you. Sincerely, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.co

February 07, 2015

Service manager is listening to his customers I had some problem with my car. I told all these to the service manager Mark Viggiano and he very respectfully was listening to me and resolved the pr More

by Svetlana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Viggiano
Feb 10, 2015 -

Sloane Honda responded

I apologize for the inconvenience. At Sloane Honda, our goal is to provide top quality customer service for all of our guests. If you wouldn't mind contacting me, I'd love the chance to speak with you and work towards a positive resolution. Please contact me at your earliest convenience so we may begin moving forward. I hope to hear from you soon. Sincerely, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com

Feb 12, 2015 -

Sloane Honda responded

Thank you for taking the time to write this review. Customer satisfaction is important to us, so we're very pleased to hear that Mark was able to help resolve the issue with your car. If there's anything else we can do for you, please feel free to contact us. We hope to work with you again soon. Sincerely, Mary Dougherty - Customer Relations

January 14, 2015

Very good costumer service, different options for a good pri I own a Honda Accord 10 for three years and I love it, I dropped at Honda dealer on Bustleton and Haldeman Northeast Philadelphia for inspection and More

by Eduart Nikolla
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EAN
Jan 15, 2015 -

Sloane Honda responded

Dear Eduart, we are honored to hear that your experiences with us have always gone so well! We have a wonderful team here at Sloane Honda, and we are happy to know that they always treated you with the customer service we know you deserve. We sincerely appreciate your business and loyalty. Know our working relationship will continue to be successful in years to come. Sincerely, Mary Dougherty - Customer Relations

January 09, 2015

Sloane is Awesome!! I can't sing enough praises about Sloane. Great service and sales team! The purchase of my Honda Pilot was a great transaction as well the sale of my More

by Bree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mealy
Jan 09, 2015 -

Sloane Honda responded

We really appreciate you taking the time to leave feedback for our dealership. Here at Sloane Honda, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our customers. We are glad to hear how happy you are with your experience with us. We appreciate your recommendation and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Sincerely, Mary Dougherty - Customer Relations

November 24, 2014

AHMED ROMIH ( YOU ARE ONE OF THE BEST ) Thank you very much for your cooperation and your services you are really one of the best dealership and service centers for cars I'd ever seen, and y More

by AHMEDROMIH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SLOANE HONDA Director, IFMichael Mealey, and Nicole Gallagher,
Nov 26, 2014 -

Sloane Honda responded

We are pleased to have had the opportunity to work with you and happy to have helped you with your needs. We pride ourselves on customer satisfaction; we are glad to hear that Michael and Nicole were able to show you the kind of customer service we pride ourselves on at Sloane Honda. Know our working relationship will continue to be successful in years to come. Sincerely, Mary Dougherty - Customer Relations

November 15, 2014

Michael Mealey can't be assistant manager We use the facility from 2008 with our new Acura TL. Everything was just fine. On November, 11 we did inspection. The tires were checked. Price for i More

by nelivo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Mealey
Nov 17, 2014 -

Sloane Honda responded

It is disappointing to hear that you were not satisfied with your visit. We strive to provide our customers with excellent experiences so that they enjoy returning for all of their service and purchasing needs. I would like to discuss this matter in greater detail with you. Please contact us at your earliest convenience. Sincerely, Mary Dougherty - Customer Relations

Nov 17, 2014 -

nelivo responded

Mary, I tryed to rich you with no luck. Please call me 215-833-7711. Thank you, Neli

August 08, 2014

Oil Change & Tire Rotation Used Express Service - quickly in and out. Accepted a competitors coupon for both services that saved some dollars. Techs were friendly and efficient. More

by jealkon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't Recall
Aug 11, 2014 -

Sloane Honda responded

Your fantastic review is highly appreciated. Our team takes pride in their fast, friendly, and efficient customer service and we are ecstatic to hear that you left Sloane Honda satisfied with your experience. We also encourage you to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Mary Dougherty - Customer Relations

August 08, 2014

Took my car for repairs. Excellent service & very expedient. Always do quality work. The waiting lounge is very comfortable & there is a very good range of media supplied to More

by jrklapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mealy
Aug 11, 2014 -

Sloane Honda responded

Thank you for using our service department and for the kind words. It is our commitment to provide great customer service and a comfortable place for all of our guests during their stay at our dealership. It is great to know that you were so pleased with your experience. If you have any further needs, do not hesitate to come back and see us again. Also, be sure to visit our Google+ and Twitter to stay in the loop with special deals and contests. Sincerely, Mary Dougherty - Customer Relations

June 03, 2014

Never use this location for your service Never go to this service center it sucks. They thinks that we dont have anything to do so they can first say it will be done in about hour but ot can More

by hets85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hetashree patel
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