Back

Sloane Honda - Service Center

Philadelphia, PA

4.1
148 Reviews

148 Reviews of Sloane Honda - Service Center

Sort by
November 28, 2018

customer service service is not good i went 8pm one day the guy was very rude i dont the guy good foe that job iwant to get car but he dont talk sale mood More

by sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
manegar i thing
Jan 16, 2019 -

Sloane Honda responded

Thank you for your feedback. Here at Sloane Honda, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Tom Hyndman – Service Manager – tom.hyndman@sloaneautos.com

September 24, 2018

Service is to expensive My wife recently stopped by for a state inspection on a 2017 Lease and was charge $106. Too expensive compared to other dealerships. I definitely will More

by Gmata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Kubacki
Sep 25, 2018 -

Sloane Honda responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Alex Gozman – General Manager – alex.gozman@sloaneautos.com

Sep 27, 2018 -

Gmata responded

What is there to talk about? I asked to speak to a Supervisor and Joe came on and stated that was the price for several inspections but the labor alone was exactly the same price as the inspection totaling with taxes 106. Very expensive and unethical price compare to other dealers. And another review explains on how your service center takes advantage of women and from what it looks like its true. Way to costly for an inspection. I will never due business with Sloane Honda again I rather drive to South Philadelphia next time. Its the principle

July 25, 2018

Brandy is the absolute Best!!! Brandy Menth is amazing!!! I have never had a service writer go above and beyond to help facilitate the coverage of my wheel and tire package. She i More

by My Son's 1st Car!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stratton
Jul 26, 2018 -

Sloane Honda responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Alex Gozman – General Manager – alex.gozman@sloaneautos.com

May 24, 2018

Great customer service!!! Great customer service. I was able to get an appointment the same day for service. I brought my car from Tim who was very patient. More

by Honda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Sloane Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Alex Gozman – General Manager – alex.gozman@sloaneautos.com

December 30, 2017

Ridiculous reason for incompetency. We took our 2007 Honda CRV to Sloane Honda recently for service at Sloane. We needed diagnose a problem and needed an alignment because we had just pu More

by John1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Mar 19, 2018 -

Sloane Honda responded

I sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single customer and I thank you for taking the time to bring these issues to our attention. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Best, Tom Hyndman – Service Manager – tom.hyndman@sloaneautos.com

October 20, 2017

Service Department Rip off Dont use the service department at Sloane Honda if you are a woman. They will try to take advantage of you and charge you more for things that dont n More

by Waltraud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Nov 04, 2017 -

Sloane Honda responded

Hello, I am discouraged to hear that you felt treated poorly by the service department. I would like to connect with you at your soonest convenience to learn more. I can assure you that no matter who you are, we always strive to treat all our customers with the utmost respect. Please feel free to contact me so I can resolve any concerns. I appreciate your time. Best regards, Alex Gozman General Manager alex.gozman@sloaneautos.com 215-305-5000 ext. 5423

August 25, 2017

Service I wish I can give less than a star review. Went there for tire repair loosing air and have been told that it fixed and took money for that but week a More

by Pritesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Sep 05, 2017 -

Pritesh responded

I took my car back for that repair after week for same issue and now they are saying it's coincidence that there is another nail next to the repair they make last week and that causing same issues loosing air that I am having since last couple months and asking me to change new tire now This is crazy and ripped off and as a customer we can't do anything

Sep 12, 2017 -

Sloane Honda responded

We appreciate you taking the time to give us this feedback. We are concerned that you felt that you have not received the sort of trustworthy reliable service we pride ourselves on. We want our customers to feel completely confident in their repair work and feel safe and secure in their vehicles whenever they drive them off our lot. Please feel free to reach out to us so we can work with you on fixing any remaining problems. Best, Jeff Lish General Manager jeff.lish@sloaneautos.com 215-305-5000

Sep 12, 2017 -

Pritesh responded

Why even take time and write here online and making feel customers think that you taking care of it it's just on website . Did u even read my review? I took my car to small private shop and they fix car tire in front of me by removing nail and plug it and technician also told me that it not plugged befor anywhere on the tire which I have receipt from Sloan Honda that they make repairs and took my money by lieing and when I took second time at Sloan Honda I told me that there is another nail near by that plug means lie again and asked me to pay again to replace new tire. Do u think that now I will come back to fix anything there Please refund my money

August 25, 2017

Service I took my car back for that repair after week for same issue and now they are saying it's coincidence that there is another nail next to the repair th More

by Pritesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Sep 05, 2017 -

Pritesh responded

I didn't get repair that and took my car to private small repair shop and they fix the tire by removing nail and plug the tire in front of me. So Sloan Honda took my money without any repair and asked more money when I went back. I also had bad experience with oil change I think they don't even change oil

August 18, 2017

Poor service and unfriendly service I have purchased 2 sets of tires (all 4) at Sloane...both times the vehicle was aligned at Sloane only to go on the highway and the entire front vibr More

by loyal no more
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Sep 12, 2017 -

Sloane Honda responded

We are grateful you took the time to leave us this feedback. We are concerned that you felt you did not receive our typical communicative, friendly, customer-oriented care. We want to ensure that our visitors can fully trust in our service work here and always feel welcome at our dealership. Please feel free to reach out to us so we can work with you on resolving any remaining problems. Best, Jeff Lish General Manager jeff.lish@sloaneautos.com 215-305-5000

July 21, 2017

Extremely fast oil changes Most of all friendly staff would totally recommend sloane Honda to my friends and family!!! The service was fast and easy. One of a kind with no compl More

by Sunoco93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendemic Support
...
11
...