
Sloane Honda
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The level of chaos here is amazing. I started with one salesman and was transferred (mid transaction) to another. Sales was supposed to communicate with Service to fix the broken wind I started with one salesman and was transferred (mid transaction) to another. Sales was supposed to communicate with Service to fix the broken window. It took over a week to get the appointment scheduled (and that was after I made at least 3 phone calls myself) and when I arrived the details of the repair were incorrect. Sloane sold me a car with locking lug nuts and no key! These are not generic keys and must be ordered from Honda which takes 5 - 7 days. If I had gotten a flat, the car would have had to be towed. The departments don't communicate with each other. At times, it is hard to tell if they are really this incompetent or you are getting the run around! More
I mentioned check the transmission oil they didn’t checked! And 26 point checked where is the sheet comment's i didn’t received. Any Honda machine can recommend 159000 mileage need to replace transmi checked! And 26 point checked where is the sheet comment's i didn’t received. Any Honda machine can recommend 159000 mileage need to replace transmission oil or top up Thanks More
Dropped off car at appointment time taken in immediately did not wait for car within the next three hours was called back to get my car that was finished did not wait for car within the next three hours was called back to get my car that was finished More
Sam was so patient and helpful as I explored options with CRV shopping. He worked diligently to create a plan that allowed me to go home with a beautiful 2024 Honda CRV EX-l. He followed up a few times to CRV shopping. He worked diligently to create a plan that allowed me to go home with a beautiful 2024 Honda CRV EX-l. He followed up a few times to see if I had any questions once I had the new vehicle home. Manager, Mike D, was helpful and easy to work with as well. Overall, a great experience. More
Service performed was good. I never received a phone call on status of work on car I phoned the dealership numerous times and told that my car was in process. Phone calls were s I never received a phone call on status of work on car I phoned the dealership numerous times and told that my car was in process. Phone calls were sent to my service adviser and call was transferred to an answering service with no return phone call. I received a phone call the next day informing me that my car was finished. More
Larry was top notch, friendly and thorough. Highly recommended. He took the time to step through the details while juggling TWO sales, a new car and a used car, plus a trade in. He listened t Highly recommended. He took the time to step through the details while juggling TWO sales, a new car and a used car, plus a trade in. He listened to our inputs and concerns and focused on what was important to us as a family. More
Excellent service. Staff is extremely friendly and takes into consideration of having your vehicle’s service completed within the promised time. Staff is extremely friendly and takes into consideration of having your vehicle’s service completed within the promised time. More