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Sloane Honda

Philadelphia, PA

4.3
1,270 Reviews
Sloane Honda has a knowledgeable staff that has many years of experience within the auto industry. Our dealership is located in Philadelphia, and we proudly serve the area with all of the latest new Honda cars. This includes the Pilot, Accord, Ridgeline, Odyssey along with our large collection of used cars. Ready to find the vehicle you've been looking for? Stop in and arrange a test drive through the streets of Jenkintown, Langhorne, Conshohocken and Glenside today!
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9903 Bustleton Avenue

Philadelphia, PA

19115

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Showing 1,270 reviews

July 22, 2024

I am waiting for my car to finish being serviced and it’s already been 4 hours for an inspection, oil and filter change and purchasing new tires. I’ve been coming here for 40 years but will not come back af More

by peakaye123PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randall Warner
Jul 24, 2024 -

Sloane Honda responded

We apologize for the long wait time you experienced during your recent visit. This certainly does not reflect the efficient service we strive to provide, especially for a loyal customer of 40 years. We would like to discuss this further and make things right if possible. Please reach out at your convenience. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

July 07, 2024

Friendly knowledgeable work force so easy to deal with felt very comfortable dealing with eac department More

by Bob69thst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeNoble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lior Menasof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Sloane Honda responded

Thank you for the great feedback, Bob! We're glad to hear that our team at Sloane Honda made your experience comfortable and easy. We appreciate your support!

July 05, 2024

THE WORST DEALERSHIP IN ALL OF THE 11 Hondas I have owned or leases since 1989 More

by Former Honda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Warner
Jul 05, 2024 -

Sloane Honda responded

I'm very sorry that you had a negative experience. We expect so much more for our customers than 1-star service and I want make things right. Would you please reach out so we can discuss what happened here? Thank you, Brett Younger - General Manager - (215) 305-5000

Jul 05, 2024 -

Former Honda owner responded

Check your email I sent yesterday I picked up my car about 45 minutes ago If I could have given a zero across the board I would have

Jul 05, 2024 -

Former Honda owner responded

I sent my response

June 14, 2024

Came in for annual state inspection and oil change. Service was performed in a reasonable amount of time. I was kept apprised of updates and timing of service. More

by edmisczak1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the service depoartment
Jun 17, 2024 -

Sloane Honda responded

Thanks for sharing your experience! We're glad to hear that our team at Sloane Honda kept you informed and provided timely service. See you next time!

June 11, 2024

Customer friendly, Glen found the exact car we wanted in 2 weeks, absolutely no pressure no hype, best price for a 2025 Honda Pilot Elite that wasn't loaded down with add-ons we didn't want or need. Overall More

by AlanH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Sloane Honda responded

Alan, we're delighted to hear that Glen provided a great car-buying experience for you at Sloane Honda. Enjoy your new 2025 Honda Pilot Elite!

June 07, 2024

The level of chaos here is amazing. I started with one salesman and was transferred (mid transaction) to another. Sales was supposed to communicate with Service to fix the broken wind More

by AVB
Recommend Dealer
No
Employees Worked With
Prefer to not name names
Jun 10, 2024 -

Sloane Honda responded

I'm sorry to hear about the disorganized experience you had. We strive for seamless communication between departments, and it's clear we fell short here. Your feedback is valuable, and we'd like to address these issues directly with you. Please reach out when convenient so we can make things right. Thank you, Brett Younger - General Manager - (215) 305-5000

May 18, 2024

I mentioned check the transmission oil they didn’t checked! And 26 point checked where is the sheet comment's i didn’t received. Any Honda machine can recommend 159000 mileage need to replace transmi More

by abrahamv61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Temur Abrorov
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Sloane Honda responded

Abraham, I'm sorry to hear about your recent experience. We aim for transparency and thoroughness in our services so it's concerning that you didn't receive the 26-point check sheet or have your transmission oil checked as requested. Let's make sure we address this properly - please reach out directly so we can make it up to you. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

May 01, 2024

Dropped off car at appointment time taken in immediately did not wait for car within the next three hours was called back to get my car that was finished More

by joejaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 02, 2024 -

Sloane Honda responded

It's great to know that your experience at Sloane Honda was efficient and hassle-free. We appreciate the positive feedback!

April 29, 2024

Excellent service. Staff is extremely friendly. Highly recommend this dealership for all your needs, Good job. More

by Nargiza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nargiza
Apr 29, 2024 -

Sloane Honda responded

We're so glad to know you had an excellent experience with our team at Sloane Honda! Your recommendation means a lot. Thanks for the review and we look forward to serving your future needs!

April 26, 2024

Very professional, detailed, convenient to schedule online. Didn’t have to wait for too long. More

by malikaabdukadirova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 26, 2024 -

Sloane Honda responded

Thank you for the excellent review of Sloane Honda! We are glad that it was easy to make an appointment online and that everything else went smoothly as well!