Sloane Honda

The service center is a joke. Nichole Gallagher is not included in this. She was & is very professional but if your check engine light comes on they have a special mechanic that will debate you & flat ou included in this. She was & is very professional but if your check engine light comes on they have a special mechanic that will debate you & flat out lie to your face that it was never illuminated. The first time I took it in was for a code PO1077 which ended costing $503.96. After a few weeks the same code came back with the check engine light again & their special mechanic said that he did not erase the code correctly. After leaving the service center the check engine light came on & when I took it back, he said it wasn't illuminated when indeed it was. He debated on that for a few & ended up with another price of $1,194.98 with labor for IMT valve assembly. I found the original part myself for under $200.00. They will cheat you on your hard earned money. Never again will I trust Sloane Honda for any of my car repairs. It's time to give our business to small local mechanics that clearly know how to treat people with respect. More

Wonderful help understood what I was looking for, so happy that lior was my sales professional!! happy that lior was my sales professional!! More

Lior was amazing and straight forward the whole time. Him and mike the manager were very nice and honest. I would highly recommend this place. and mike the manager were very nice and honest. I would highly recommend this place. More

Lior M was extremely helpful during my process. He took his time to listen to and understand my needs as a customer, what I wanted in a vehicle, and was patient with all of my questions. I highly recommend his time to listen to and understand my needs as a customer, what I wanted in a vehicle, and was patient with all of my questions. I highly recommend him to new/returning customers. Once I settled on the car that I wanted, Edwin R in the business department was also very kind and patient with my questions and took his time to explain the details of the paperwork to me. More

After a bad experience at another Honda dealership I came to Sloane not expecting much but was very surprised. They had the car I wanted and Lior is an awesome salesman. Worked with me to get a very deal. I' to Sloane not expecting much but was very surprised. They had the car I wanted and Lior is an awesome salesman. Worked with me to get a very deal. I'm going to recommend Sloane and Lior to all of my friends and family. More

We received fast, friendly service. Nicole provided timely communication regarding progress and issues encountered. It is always a pleasure dealing with Sloane Honda. Definitely a good experience! timely communication regarding progress and issues encountered. It is always a pleasure dealing with Sloane Honda. Definitely a good experience! More

John Rivera have been the most helpful and loyal sales person I have ever dealt with. Ask for John if you want a realizable sales person. He went out his way to pick up documents I was missing from my job person I have ever dealt with. Ask for John if you want a realizable sales person. He went out his way to pick up documents I was missing from my job and picked me up at Enterprise the day I had to return my rental. He goes above and beyond. More

On 07/29/2021 I went to Sloane Honda at Bustleton Avenue and Haldeman Avenues to buy a car. The Salesperson JOHN RIVERA showed me , Model : 2022 Honda Odyssey EX-L VIN : 5FNRL 6H79NB032425 Stock and Haldeman Avenues to buy a car. The Salesperson JOHN RIVERA showed me , Model : 2022 Honda Odyssey EX-L VIN : 5FNRL 6H79NB032425 Stock # : 5200896 The MSRP of the car was $42,582 and I agreed to pay that in full and gave a check for $500 to confirm the agreement. I was informed that because of Covid the car will be handed to me on 08/05/2021. On 08/05/2021 when I went to pick up my car they tried to trick me by giving me a car with a different VIN : 5FNRL6H78NB031783 for which the MSRP was $40,580. I agreed to buy that car even if they lied about it, however they told me that I had to pay the original MSRP of $42,582. I told them that if I were paying the original MSRP I would wait for the original car. How can they sell me a car at a higher MSRP even when they aren’t delivering me the car which we agreed upon. They started arguing with me whilst they were doing a fraud by handing me a different car. I went to speak to the manager. He was rude, upon asking his name he told me that he won’t give me his name either. I told them to refund me my $500 agreement money after looking at their Rudeness and Racist behavior towards me. They told me that it will be delivered to me after 10 business days. I would suggest that anyone who is willing to buy a car from this place should rethink. Their way of doing business is absolutely diabolical and they try to fool the customer and do fraud. Upon asking for the original car they get rude. In my life I have never seen such customer service and never thought they would try to cheat me. It was absolute shambles and I wish to soon see them in court. I am attaching all the proof to this review. Hope this review helps other customers to be aware of the money leachers and the parasites. More

Mahdy made purchasing my lease so easy. I was on a tight schedule due to my work hours and Mahdy did everything possible to make the process straightforward and time spent in the dealership minimal. I am ve schedule due to my work hours and Mahdy did everything possible to make the process straightforward and time spent in the dealership minimal. I am very grateful for his willingness to accommodate me. I definitely recommend contacting him for any car purchasing needs! More

John is very friendly and assisted us with all of our needs including getting a good quote for the insurance. Thank you for the help! needs including getting a good quote for the insurance. Thank you for the help! More