Sloane Honda

Rude and bad customer service staff . Today I took the appointment for the test drive of Honda civic 2008 LX , I drove 45 minutes to reach to SLOANE HONDA , Bustleton and Haldeman Ave. Today I took the appointment for the test drive of Honda civic 2008 LX , I drove 45 minutes to reach to SLOANE HONDA , Bustleton and Haldeman Ave. First I took the train and a bus and then a friend of mine picked me up from Bus 58 at Cottomman Ave. Stop. It was astonishing to see that the staff present on duty , Mr. Alez and Mr. Will were not aware of our scheduled committed appointment ,but Mr. Alex handled us well. I was shocked that I scheduled the appointment and no one knew about it...... After spending like 20 minutes. Mr Will told us that the car I requested is locked in the guarage for final touching or it has not reached to the dealership .....so they showed me the other Honda 2008 Ex instead of LX , because the car was sent for finishing process. I drove the Ex , and on my return we found that LX Honda ( THE CAR I REQUESTED FOR A TEST DRIVE WAS PARKED IN A POOL WITH ALOT OF DIRT AND FULL OF SCRATCHES ).....Wow what a magic:! the car came suddenly out of a locked garage directly and full of scratches. Mr. Alex was kind enough to give a test drive of that car, but on our return to there office we tried to negotiate some price for EX , because we were already very disappointed the way we were treated , on this Mr. Will told me and my friend who is a senior Banker to leave the showroom as they are not interested in selling a car to us. Please note that we were serious to buy a car with some cash and wanted to close the deal......Please note..what a bad and unorganized customer service you have. More

Iggy is the best salesman Great service and attention! Iggor, found me a great deal, he listen to my needs and found the car that best fits me. I recommend this dealer to eve Great service and attention! Iggor, found me a great deal, he listen to my needs and found the car that best fits me. I recommend this dealer to everyone, especially the salesman. More

Outstanding customer service. Igor(sales rep) did a fantastic job during my visit at sloane, gave my nephew crayons and paper to keep him busy while we discussed the variety of ve Igor(sales rep) did a fantastic job during my visit at sloane, gave my nephew crayons and paper to keep him busy while we discussed the variety of vehicles. Thank you Igor for patiently helping me find the car I now love. More

Quick and painless! Jeff (manager) and Chris didn't hesitate to help me! I knew what I wanted and they worked with me every step of the way. Up front and honest! Wish all Jeff (manager) and Chris didn't hesitate to help me! I knew what I wanted and they worked with me every step of the way. Up front and honest! Wish all dealers worked like them! More

Great service as always from Chris Miranda I recently bought a new civic from Chris Miranda at Sloane Honda and it was again a great transaction. I shopped around for the best price, but Chris I recently bought a new civic from Chris Miranda at Sloane Honda and it was again a great transaction. I shopped around for the best price, but Chris and Jeff (manager) at Sloane had a price that could not be beat. The rest of the process was easy and flawless. I will continue to bring my business and direct the business of others their way. Thanks! More

Excellent service , they were on top of all my needs. Definitively will recommend to my friends. Worked with Alex Pizarro, he was of great help. , they were on top of all my needs. Definitively will recommend to my friends. Worked with Alex Pizarro, he was of great help. More

Fantastic experience, fantastic staff, absolutely satisfied I have been a loyal GM buyer for years. I have learned over the years that they were not reliable. I then decided to listen to friends and family and I have been a loyal GM buyer for years. I have learned over the years that they were not reliable. I then decided to listen to friends and family and buy a Honda.I searched for a very fair price and this dealership by far was the fairest of them all. But it's not all about price, it's about the sales people and the sales manager. Taal my sales man and Alex the sales manager worked with me and got me a very good and fair deal. They were very patient and I felt no pressure, not normally what you would get from most dealerships. Alex came from in the back room and approached my wife and I. He struck up a conversation after the deal was agreed upon and was so nice and we started to talk about things that we both enjoyed, it was very nice.I thought to myself the whole time I have never had a sales manager come out to the sales floor and be so friendly and kind.l. I also want to thank Matt who does the final paperwork. He has a vivid screen that you can work with him to figure out exactly how you can adjust your payment that is comfortable for you. After you work with your salesman to determine how much the actual price of the vehicle is and the finance rate.You can change how much you put down you can change how long-term payment plan fits your budget Matt was very patient as we went back-and-forth to see exactly how much my monthly payment would be, again no pressure. This experience by far has been the best ever in the 28 years that I've been driving and purchasing cars. Stop in and check them out someday you'll be glad you did! More

Sales and service top rate!! I found a used car online at this dealer. I spoke to the salesman multiple times agreed on a price,then went to see the car. This dealership is not "a I found a used car online at this dealer. I spoke to the salesman multiple times agreed on a price,then went to see the car. This dealership is not "around the corner" from home...30 miles away. Got the car for a great deal. On the drive home I found the car had an issue. After speaking to Mark,the service manager, he agreed to have the car towed to the dealership. One day later the car was fixed and delivered to my driveway. Excellent customer service...Excellent! More

Outstanding Dealership From Jeff Lish to Mark Vega to Dave Bruno in service and everyone else associated with Sloane Honda and how the dealership is conscious about how thei From Jeff Lish to Mark Vega to Dave Bruno in service and everyone else associated with Sloane Honda and how the dealership is conscious about how their customers are treated. I have purchased more than 10 Honda's from this dealership and my family owns another 5 Honda's from them as well. I consistently recommend this dealership and they have come away with glowing comments as well. More