Back

Sleepy Hollow Chrysler Dodge Jeep,Inc. - Service Center

Viroqua, WI

4.9
176 Reviews

176 Reviews of Sleepy Hollow Chrysler Dodge Jeep,Inc. - Service Center

Sort by
August 05, 2024

Scammed my warranty, then decided to tell me my problem after knowing I have no money left, horrible company More

by westbyproduce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Mickelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Sleepy Hollow Chrysler Dodge Jeep,Inc. responded

Hi N., We are sorry you had this experience, as we pride ourselves on our excellent customer service. While we were able to fix multiple issues within your service contract, brakes are not covered. If given the chance to earn back your business, Jake, our Service Manager, would be happy to discuss your concerns again and see if any interest-free financing options are a good solution so that you can drive safely. Please feel free to give us a call at 608-637-3482 to discuss, and we hope to earn your business back in the future. Sincerely, Janie, Business Development Manager at Sleepy Hollow Chrysler Dodge Jeep Ram

June 28, 2024

Everything was done on time, and I was even able to use a rental car to go into town, which I thought was very kind of them to do. More

by rdradke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Bekkedal
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Excellent service! ! Prompt timing and the technician Randy is very knowledgeable. I absolutely loved the video he sent me. That is great!!! More

by carlavolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Runice
June 04, 2024

Loved the technology of the video showing me everything underneath my vehicle! You guys are great! More

by carolcallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Stone, David Runice
June 01, 2024

Appointments are always kept and scheduled service is done promptly. They are friendly and helpful. More

by brendelbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Runice
May 28, 2024

We had our Jeep Grand Cherokee serviced by Sleepy Hollow in Viroqua, Wi. The serviced and sales of this dealership are the BEST in the Midwest. This is a “customer’s first” dealership by far. For sales, Ky More

by machestelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Runice
May 29, 2024 -

Sleepy Hollow Chrysler Dodge Jeep,Inc. responded

Thank you for the glowing review!! We'll share it with everyone on the team, and we look forward to seeing you back soon!

April 19, 2024

Good experience! Have been using Sleepy Hollow for a little less than a year. Having 3 vehicles requires a fair amount of maintenance!! I've been very happy with thei More

by amishcustommade
Recommend Dealer
Yes
Employees Worked With
Kristine Bekkedal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I don't mind taking my Jeep in for service. Always a great experience at Sleepy Hollow! More

by soots75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kuderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Good very friendly people. Helpful people close to work will pickup and drop off willing to help. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Volden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mickelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Bye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Bekkedal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kuderer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Runice
April 10, 2024

they were very helpful and being it was going to be 2 hours to fix our jeep they let us use one of there. More

by landsinger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kuderer
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...