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Skyway Honda
Bartlesville, OK
1,261 Reviews
At Skyway Honda, each one of our team members is determined to provide you with the best customer satisfaction experience possible. Our success is dependent on trust, and we love our family of customers from Bartlesville, OK and beyond. Whether you are shopping for a New Honda, Honda Certified Pre-Owned or one of our Premium Used Cars, you can count on our team of sales and service professionals to meet your needs and expectations. Ask your Friends and read the Reviews, Skyway Honda's No-Hassle policy provides the car buying experience our customer’s demand and appreciate.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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June 02, 2011
We purchases two vehicles on 05/31/2011. The 2011 Honda Pilot was supposed to be a EX-L 4WD with RES (Rear-Entertainment System). We agreed upon a price of the vehicle and the sales document had transposed Pilot was supposed to be a EX-L 4WD with RES (Rear-Entertainment System). We agreed upon a price of the vehicle and the sales document had transposed two numbers as the sales price which they corrected. After that, I noticed it said 2WD instead of 4WD and asked the salesman to confirm that it was a 4WD vehicle we were purchasing and he agreed that it was 4WD and the 2WD was a typo. We proceeded to the finance department, where the papers all said we were purchasing a 2011 Honda Pilot 4WD RES and we signed all the documents, getting a 0.9% APR for 60 months. The day after our purchase we realized that the vehicle was only a 2WD vehicle and told that it was their mistake and it would be corrected. The next morning, the case was different. The dealership refused to get us the car we thought we had bought because we had signed the sales document showing 2WD, even though I had confirmed with the salesman that it was a 4WD. I should have had them cross it out and change it, but I trusted their word. Now, the dealership is using that against us saying we knew it was a 2WD vehicle and never said anything or asked about it being a 4WD vehicle. As you can imagine, I am awaiting the call from Honda to rate the dealership. I WOULD NOT recommend buying a car from this dealership because when they make a mistake, it is your problem not theirs! More
by Khangel1321
Employees Worked With
Bebe Stephenson, Josh in Sales Management
